Ohio Rev. Code Ann. § 4928.51
(B) Universal service revenues shall include all of the following:
(C)
(2) A current or past percentage of income payment plan program customer is relieved of any payment obligation under the percentage of income payment program for any unpaid arrears accrued by the customer under the program as of the effective date of this section if the customer, as determined by the director, meets both of the following criteria: