Ohio Rev. Code Ann. § 4927.17 – Notice of rates, terms or conditions of service; contact information to be provided on bills and notices | Midpage
§ 4927.17
Ohio Rev. Code Ann. § 4927.17
Notice of rates, terms or conditions of service; contact information to be provided on bills and notices
Effective Sep 29, 2011House Bill 153 - 129th General Assembly
Viewing an earlier version · effective Sep 29, 2011View current
(A) Except as provided in sections 4927.07 and 4927.12 of the Revised Code, a telephone company shall provide at least fifteen days' advance notice to its affected customers of any material change in the rates, terms, and conditions of a service and any change in the company's operations that are not transparent to customers and may impact service.
(B) A telephone company shall inform its customers of the commission's toll-free number and e-mail address on all bills and disconnection notices and any residential customers of the office of the consumers' counsel's toll-free number and e-mail address on all residential bills and disconnection notices.