Ohio Rev. Code Ann. § 4767.08
(A) The superintendent of the division of real estate in the department of commerce or the Ohio cemetery dispute resolution commission, on the superintendent's or commission's own motion or as a result of a complaint received pursuant to section 4767.07 of the Revised Code and with good cause shown, shall investigate or cause to be investigated alleged violations of sections 1721.19, 1721.20, 1721.21, 1721.211, 4735.02, 4767.02, 4767.03, and 4767.09 of the Revised Code. If the commission or the superintendent believes that a violation has occurred, the commission or superintendent shall do all of the following: