N.Y. Comp. Codes R. & Regs. tit. 3, § 419.5
(3) the fee is not prohibited by law or the loan instruments and is for a specific service requested by the borrower that is assessed only after disclosure of the fee is provided to the borrower and the borrower expressly consents to pay the fee in exchange for the service.
(c) Attorneys’ fees.
In addition to the limitations in subdivision (b) of this section and Civil Practice Law and Rules section 3408(h), the following rules apply to attorneys’ fees charged in connection with a loss mitigation option, a reinstatement or loan satisfaction:
(2) the fee and a breakdown of the tasks performed must be disclosed to the borrower prior to entering into the agreement governing the loss mitigation option, reinstatement or loan satisfaction.
(d) Late and delinquency fees.
(3) Late fees shall not be:
(iv) assessed if a borrower is making timely trial modification payments.
(e) Property valuation fees.
(2) A servicer may charge a reasonable fee for a property valuation to facilitate a borrower’s application for a loss mitigation option provided that the servicer has already provided without charging a fee one property valuation within preceding 12-month period.
(f) Statements.
A fee shall not be charged to a borrower for the annual escrow statement or for one payment history furnished to a borrower in a 12-month period.
(a) Schedule of fees.
A servicer shall maintain and keep current a schedule of standard or common fees that may be charged to a borrower. A servicer shall make its schedule available on its public website and to a borrower upon request. The schedule shall identify each fee, provide a plain language explanation of when and why the fee will be charged and state the amount of the fee or range of amounts or, if there is no standard fee, how the fee is calculated or determined.
(b) Authorized fees.
A servicer may only collect a fee if it is for a service that is actually rendered to the borrower, reasonably related to the cost of rendering that service, and it meets one of the following conditions: