N.Y. Comp. Codes R. & Regs. tit. 3, § 419.4
(1) The amount due, including, but not limited to:
(iv) an explanation of the amount due, including:
(2) A past payment itemization, including:
(5) Account information, including:
(7) If the borrower is more than 45 days delinquent, the following information:
(vi) a breakdown of the total payment amount needed to bring the account current, including a detailed breakdown of the actual fees and charges claimed, as well as, a date upon which the payment amount specific will expire and no longer be sufficient to bring the account current.
(d) Payoff balances.
A servicer shall provide a plain language statement of the total amount that is required to pay off the mortgage loan as of a specified date, within a reasonable time, but in any event no more than seven business days after receipt of a request from the borrower. A servicer shall not charge a fee for providing a payoff statement or for issuing a release upon full prepayment, provided that a servicer may charge a reasonable fee for providing a payoff statement after issuing five or more payoff statements to a borrower in any calendar year. The requirements of this section are in addition to the requirements of section 274-a of the Real Property Law regarding the written instrument to be provided by the holder of a mortgage upon real property in connection with a bona fide written demand as defined by section 274-a(2)(b)(iii) therein.
(e) Modified periodic statement for borrowers in bankruptcy.
The requirements of this section shall not apply to a borrower who is a debtor in bankruptcy under title 11 of the United States Code if doing so would violate the automatic stay provisions thereof.
(a) Annual statements.
At least once annually, within 30 days of the end of the escrow account computation year, a servicer shall deliver to each borrower a plain language statement of the borrower's account that lists the unpaid principal balance of the mortgage loan at the end of the immediately preceding 12-month period, the interest paid during such period, and the application of all payments during such period; and the amounts deposited into escrow and disbursed from escrow during the period. The escrow statement may be provided separately from the statement showing the unpaid principal and interest paid. The format and content of the annual escrow statement shall comply with the requirements of RESPA and 12 C.F.R. section 1024.17(i)(1) and (j).
(b) Payment histories.
Within 30 days of receipt of a request from the borrower, a servicer shall deliver to the borrower a payment history for the preceding 36 months (unless a different period is requested) of the borrower's account showing the date, amount, and application of all payments credited to the account and the total unpaid balance during this period. The servicer shall have 60 days to deliver a payment history when the request is for a period longer than the preceding 36 months and the servicing rights to the loan were transferred within that 36-month period.
(c) Periodic statements.
A servicer shall provide each borrower, for each billing cycle, a periodic statement which shall include: