N.Y. Comp. Codes R. & Regs. tit. 16, § 14.18
(2) An agent of a utility may not enter locked premises without the permission of a person lawfully in control of the premises, unless explicitly authorized by court order or when an emergency may threaten the health or safety of a person, the surrounding area or the utility's distribution system.
(b) Duty to inspect.
A utility must conduct a field inspection as soon as reasonably possible, but no more than 60 calendar days after a reasonable customer request or a directive by the commission or its designee.
(a) Right to inspect.