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Rules Governing the Provision of Service by Certain Water Corporations to Residential Customers | Midpage
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New York Codes, Rules and Regulations
Title 16
Chapter I
Subchapter B. Procedures and Requirements Concerning Consumer Protections
Part 14
Rules Governing the Provision of Service by Certain Water Corporations to Residential Customers
Department of Public Service
14.1
Purpose.
14.2
Applicability of rules and definitions.
14.3
Applications for residential service.
14.4
Termination of residential service.
14.5
Termination of residential service—special procedures.
14.6
Voluntary third-party notice prior to termination of service.
14.7
Termination of service to entire multiple dwellings.
14.8
Termination of service to two-family dwellings.
14.9
Reconnection of service.
14.10
Deferred payment agreements.
14.11
Residential service deposits.
14.12
Meter reading and estimated bills.
14.13
Backbilling.
14.14
Late payment and other charges.
14.15
Contents of bills.
14.16
Notice requirements.
14.17
Emergency disconnection of residences.
14.18
Inspection and examination of utility apparatus.
14.19
Complaint handling procedures.
14.20
Utility compliance.