The board may investigate complaints against licensees to determine compliance with the laws and rules of this chapter. Licensees must be given an opportunity to respond to a complaint, after which the board may begin disciplinary action under 37-43-310. The board may require complainants and licensees to appear before the board to discuss complaints and to attempt to settle differences.

History: En. Sec. 3, Ch. 284, L. 1993; amd. Sec. 4, Ch. 633, L. 2025.