(1) The department's system of performance measures must satisfy the following criteria:
- (a) The system must be result-oriented, focusing on outcome measures and output measures.
- (b) The system must be selective, concentrating on the most important indicators of performance.
- (c) The system must be useful, providing information that is of value to the department, the agency, and decisionmakers.
- (d) The system must be accessible and must provide periodic information concerning results.
- (e) The system must be reliable, providing accurate and consistent information.
- (2) Unless otherwise provided by law, performance measures must be developed and revised as part of the strategic planning process in even-numbered years. The performance measures should not be designed to report every department or agency activity but must measure key processes and activities.
History: En. Sec. 3, Ch. 185, L. 2003.