PURPOSE: This rule describes personnel policies and procedures for Alcohol and Drug Abuse Programs, Comprehensive Substance Treatment and Rehabilitation Programs (CSTAR), Compulsive Gambling Treatment Programs, Substance Abuse Traffic Offender Programs (SATOP), Required Education Assessment and Community Treatment Programs (REACT), Community Psychiatric Rehabilitation Programs (CPRP), and Psychiatric Outpatient Programs.

1. (1) Policies and Procedures. The organization shall maintain personnel policies, procedures and practices in accordance with local, state and federal law and regulation. In addition to the requirements of this rule, the organization must also comply with 9 CSR 10-5.190 regarding criminal record background check and eligibility for employment.

   1. (A) The policies and procedures shall include written job descriptions for each position and a current table of organization reflecting each position and, where applicable, the relationship to the larger organization of which the program or service is a part.
   2. (B) Policies and procedures shall be consistently and fairly applied in the recruitment, selection, development and termination of staff.

2. (2) Qualified and Trained Staff. Qualified staff shall be available in sufficient numbers to ensure effective service delivery.

   1. (A) The organization shall ensure that staff possess the training, experience and credentials to effectively perform their assigned services and duties.
   2. (B) A background screening shall be conducted in accordance with 9 CSR 10-5.190.
   3. (C) Qualifications and credentials of staff shall be verified prior to employment, with 9 CSR 10-7

primary source verification completed within ninety (90) days.

1. (D) There is clinical supervision of direct service staff that ensures adequate supervisory oversight and guidance, particularly for those staff who may lack credentials for independent practice in Missouri.

2. (E) Training and continuing education opportunities are available to all direct service staff, in accordance with their job duties and any licensing or credentialing requirements.

   1. 1. All staff who provide services or are

responsible for the supervision of persons served shall participate in at least thirty-six (36) clock hours of relevant training during a two (2)-year period.

1. 2. Training shall assist staff in meeting

the needs of persons served, including persons with co-occurring disorders.

1. 3. The organization shall maintain a

record of participation in training and staff development activities.

1. (F) When services and supervision are provided twenty-four (24) hours per day, the organization maintains staff on duty, awake and fully dressed at all times. A schedule or log is maintained which accurately documents staff coverage.

1. (3) Ethical Standards of Behavior. Staff shall adhere to ethical standards of behavior in their relationships with individuals being served.

   1. (A) Staff shall maintain an objective, professional relationship with individuals being served at all times.
   2. (B) Staff shall not enter dual or conflicting relationships with individuals being served which might affect professional judgment or increase the risk of exploitation.
   3. (C) The organization shall establish policies and procedures regarding staff relationships with both individuals currently being served and individuals previously served.
2. (4) Volunteers. If the agency uses volunteers, it shall establish and consistently implement policies and procedures to guide the roles and activities of volunteers in an organized and productive manner. The agency shall ensure that volunteers have a background screening in accordance with 9 CSR 10-5.190 and adequate supervision.

AUTHORITY: sections 630.050 and 630.055, RSMo 2000.* Original rule filed Feb. 28, 2001, effective Oct. 30, 2001. *Original authority: 630.050, RSMo 1980, amended 1993, 1995 and 630.055, RSMo 1980.