PURPOSE: This rule defines the minimum requirements for the provision of home health services by state licensed home health programs.

PUBLISHER’S NOTE: The publication of the full text of the material that the adopting agency has incorporated by reference in this rule would be unduly cumbersome or expensive. Therefore, the full text of that material will be made available to any interested person at both the Office of the Secretary of State and the office of the adopting agency, pursuant to section 536.031.4, RSMo. Such material will be provided at the cost established by state law.

1. (1) State Licensure Requirements.

   1. (A) This rule incorporates by reference 42 CFR 484, Medicare Conditions of Participation: Home Health Agencies, for Missouri licensed home health agencies. Missouri licensed home health agencies shall strictly meet the currently applicable Medicare Conditions of Participation and surveys performed for state licensure will be conducted per Medicare standards.

   2. (B) Licensed home health agencies shall provide dementia-specific training about Alzheimer’s disease and related dementias to their employees and those persons working as independent contractors who provide direct care to or may have daily contact with residents, patients, clients, or consumers with Alzheimer’s disease or related dementias.

      1. 1. The training required for persons pro-

viding direct care shall address the following areas, at a minimum:

1. A. An overview of Alzheimer’s dis-

ease and related dementias;

1. B. Communicating with persons with

dementia;

1. C. Behavior management;
2. D. Promoting independence in activi-

ties of daily living; and

1. E. Understanding and dealing with

family issues.

1. 2. Employees or independent contrac-

tors who do not provide direct care for, but may have daily contact with, persons with Alzheimer’s disease or related dementias shall receive dementia-specific training that includes, at a minimum:

1. A. An overview of Alzheimer’s dis-

ease and related dementias; and

1. B. Communicating with persons with

dementia.

1. 3. Dementia-specific training about

Alzheimer’s disease and related dementias shall be incorporated into orientation for new employees with direct patient contact and independent contractors with direct patient contact. The training shall be presented by an instructor who is qualified by education, experience, and knowledge in the current standards of practice regarding individuals with Alzheimer’s disease and other related dementias. The training shall be provided annually and updated as needed.

1. (2) State Licensure Management.

   1. (A) All licensed home health agencies shall be licensed and shall conduct all their business in their legal name or in their doing business as (d/b/a) name as properly registered with the secretary of state.

   2. (B) Initial Application Procedure for Home Health Agencies.

      1. 1. The applicant shall provide the

Department of Health and Senior Services (department) with a completed application for home health license, included herein, copy of registration with secretary of state, a completed State Disclosure of Ownership and Control Interest Statement form, included herein, and sufficient evidence that the home health agency has established appropriate policies and procedures for providing home health services according to sections 197.400 to 197.478, RSMo. The licensure fee must accompany the application and is nonrefundable.

1. 2. The applicant shall establish a busi-

ness location (not in a private residence) with established business hours.

1. 3. A Medicare-certified home health

agency of a bordering state, sharing a reciprocal agreement with Missouri, wishing to serve Missouri residents, must complete the application process for initial licensure and establish a business location as described in 19 CSR 30-26.010(2)(B)2. A valid Missouri license must be maintained at all times in order for the home health agency to serve Missouri residents. The area served in Missouri must be contiguous to the area served by the agency in the bordering state.

1. (C) Annual Renewal Process.

   1. 1. A license shall be renewed annually

upon approval of the department when the following conditions have been met:

1. A. The application for renewal is

accompanied by a six hundred dollar ($600) nonrefundable license fee;

1. B. The home health agency is in com- 19 CSR 30-26

pliance with the requirements established under the provisions of sections 197.400 to 197.478, RSMo, as evidenced by a survey inspection by the department. No license shall be renewed unless the department has been able to verify compliance through clinical record review and home visits. In lieu of department survey, such survey as provided in section 197.415.4, RSMo;

1. C. The application is accompanied by

a statement of any changes in the information previously filed with the department under section 197.410, RSMo, and the effective date for that change from the information previously filed; and

1. D. Proof of registration with secretary

of state’s office in Missouri.

1. 2. The agency shall submit the Applica-

tion for Home Health Agency License, included herein, and licensure fee prior to the license expiration date. If the license fee is not paid by the expiration date, the department may begin the revocation process.

1. (D) Change of Ownership. A license shall not be transferable or assignable.

   1. 1. When a home health agency is sold or

ownership or management is transferred, or the corporate legal organization status is substantially changed, the license of the agency shall be voided and new license obtained.

1. 2. The owner shall apply for a new

license at least ninety (90) calendar days prior to the effective date of sale, transfer, or change in corporate status.

1. 3. The department may issue a tempo-

rary operating permit for the continuation of the operation of the home health agency for a period of not more than ninety (90) days pending the survey inspection and the final disposition of the application.

1. (E) Inspection Process.

   1. 1. The home health agency management

shall allow representatives of the department to survey the home health agency to determine eligibility for licensing and/or renewal of license. On-site surveys may be unannounced.

1. 2. After completion of each department

survey, a written report of the findings with respect to compliance or noncompliance with the provisions of sections 197.400 to 197.478, RSMo, and the standards established thereunder, as well as a list of deficiencies found shall be prepared.

1. A. A copy of the deficiency list shall

be sent to the home health agency within fifteen (15) business days following the survey inspection.

1. B. The agency management or

designee shall have ten (10) calendar days following receipt of the written survey report to provide the department with a written plan SENIOR SERVICES

for correcting the cited deficiencies.

1. C. Upon receipt of the required plan

of correction for achieving license compliance, the department shall review the plan to determine the appropriateness of the corrective action and respond to the agency. If the plan is not acceptable, the department shall notify the management or designee and indicate the reasons why the plan was not acceptable. A revised plan of correction shall be provided to the department.

1. D. If an agency does not acknowledge

the deficiencies, the agency must, within ten (10) calendar days, request in writing a resurvey by the department. If, after the resurvey, the home health agency still does not agree with the findings of the department, it may seek a review of the findings of the department by the Administrative Hearing Commission. A copy of the letter requesting the review must be sent to the department.

1. E. Upon expiration of the completion

date for correction of deficiencies specified in the approved plan of correction, the department shall determine if the required corrective measures have been acceptably accomplished. The department shall document that the corrective action has been satisfactorily completed. If the department finds the home health agency still fails to comply with sections of 197.400 to 197.478, RSMo, the department may rewrite the deficiencies and request another plan of correction or may take action to suspend or revoke the license.

1. (F) Refusal to Issue/Suspension/Revocation of License. The department shall refuse to issue or shall suspend or shall revoke the license of any home health agency for failure to comply with any provision of sections 197.400 to 197.478, RSMo, or with any rule or standard of the department adopted under the provisions of sections 197.400 to 197.478, RSMo, or for obtaining the license by means of fraud, misrepresentation, or concealment of material facts.

   1. 1. Any home health agency which has

been refused a license or which has had its license revoked or suspended by the department may seek a review of the department’s action by the Administrative Hearing Commission. A copy of the letter requesting the review must be sent to the department.

1. 2. The department will not consider

application for home health licensure for a period of twelve (12) months after revocation or denial of the agency’s license.

1. (G) Voluntary Termination.

   1. 1. To voluntarily terminate a home

health agency license, the agency must submit to the department, in writing, on agency letterhead the following information:

1. A. A request for termination of their

state license (include license number);

1. B. State the effective date of termina-

tion;

1. C. State disposition of active

caseload; and

1. D. Location of medical record stor-

age.

1. 2. The agency must enclose the original

voided license with the voluntary termination letter.

1. (H) Complaint Procedure. The department may accept complaints by phone or in writing.

   1. 1. Any person wishing to make a com-

plaint against a home health agency licensed under the provisions of sections 197.400 to 197.478, RSMo, may file the complaint in writing with the department setting forth the details and facts supporting the complaints.

1. 2. The department may also accept com-

plaints regarding a licensed home health agency by phone and may document that the complaint was received.

1. 3. The nature of the complaint will

determine if an investigation is appropriate or if referral of the complaint to another agency is needed.

1. 4. An on-site visit may be made by a

department representative and deficiencies may be written.

1. 5. The process for documentation of

complaints will be determined by the department.

1. 6. The agency must comply with para-

graph (2)(E)3. in response to deficiencies written as a result of a complaint investigation. SENIOR SERVICES Division 30—Division of Regulation and Licensure SENIOR SERVICES Division 30—Division of Regulation and Licensure

AUTHORITY: section 197.445, RSMo 2000 and section 660.050, RSMo Supp. 2008.* Original rule filed Aug. 17, 1998, effective Jan. 30, 1999. Amended: Filed Oct. 22, 2008, effective June 30, 2009. ** *Original authority: 197.445, RSMo 1983, amended 1993, 1995, 1997 and 660.050, RSMo 1984, amended 1988, 1992, 1993, 1994, 1995, 2001. **Pursuant to Executive Order 21-07, 19 CSR 30-26.010, subsection (1)(B) was suspended from April 22, 2020 through August 31, 2021. Pursuant to Executive Order 21-09, 19 CSR 30-26.010, subsection (1)(A) and section 197.400(3), RSMo was suspended from April 9, 2020 through December 31, 2021.