PURPOSE: This rule sets forth the remedy for disputed tickets.

1. (1) In the event of a dispute between the lottery and the owner(s) or bearer(s) of a ticket as to whether the ticket is, in fact, a winning ticket, and if the claimed prize is not paid, the director, solely at his/her option, may replace the disputed ticket with an unplayed ticket(s) of equivalent price from any current draw game. All decisions of the director as to winning tickets or any other disputes concerning the operation of the draw games are final and no administrative appeal shall be allowed.

AUTHORITY: section 313.220, RSMo Supp. 2014.* Original rule filed July 15, 1986, effective July 25, 1986. Amended: Filed July 15, 2014, effective Feb. 28, 2015. *Original authority: 313.220, RSMo 1985, amended 1988, 1993, 1995, 2003.