(a) The commissioner, in consultation with deputy registrars, must establish a process to implement, locate, and install self-service kiosks that may be used for passenger vehicle and motorcycle registration renewals. The commissioner must establish reasonable performance, security, technical, and financial standards to approve a vendor. Self-service kiosks authorized by this section must:
- (1) allow a customer to renew a passenger vehicle or motorcycle registration pursuant to section 168.013 without assistance of a deputy registrar;
- (2) collect the appropriate annual contribution for a special license plate;
- (3) process requests for duplicate license plates, except that the self-service kiosk must not process any request for a special plate that requires documentation to prove eligibility to receive that type of plate;
- (4) dispense license plate registration renewal stickers to the applicant at the time of the application; and
- (5) display the contact phone number and email address of the deputy registrar's office that is responsible for the self-service kiosk.