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Customer Complaints | Midpage
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Indiana Administrative Code
Title 170
16
Rule 1
Customer Complaints
Indiana Utility Regulatory Commission
1
Scope and applicability
2
Definitions
3
Customer dispute process; time periods
4
Disputes; utility responsibilities
5
Consumer affairs review of utility's proposed resolution; consumer affairs' responsibilities
6
Request for commission review of consumer affairs decision
7
Continuation of service during complaint process; payment of undisputed charges; disconnection for nonpayment; determining payment amount