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Indiana Code
Title 27
8
Chapter 28
IC 27-8-28
Internal Grievance Procedures
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1
"Accident and sickness insurance policy"
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"Commissioner"
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"Covered individual"
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"Department"
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"External grievance"
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"Grievance"
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"Grievance procedure"
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"Insured"
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"Insurer"
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Grievance procedure to comply with chapter requirements
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Commissioner may examine procedure
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Grievance records
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Notice of grievance related information
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Filing grievance; toll free number
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Assistance in filing grievance; designation of representative
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Policies and procedures for timely resolution of grievances
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Policies and procedures for timely resolution of appeals of grievance decisions; filing of report for violation
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Insurer prohibited from taking action
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Grievance procedure filing; complaint analysis and reporting
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Adoption of rules