1. (a) The department shall prescribe the credentialing application form used by the Council for Affordable Quality Healthcare (CAQH) in electronic or paper format. The form must be used by:

   1. (1) a provider who applies for credentialing by a health maintenance organization; and
   2. (2) a health maintenance organization that performs credentialing activities.
2. (b) A health maintenance organization shall notify a provider concerning a deficiency on a completed credentialing application form submitted by the provider not later than thirty (30) business days after the health maintenance organization receives the completed credentialing application form.

3. (c) A health maintenance organization shall notify a provider concerning the status of the provider's completed credentialing application not later than:

   1. (1) sixty (60) days after the health maintenance organization receives the completed credentialing application form; and
   2. (2) every thirty (30) days after the notice is provided under subdivision (1), until the health maintenance organization makes a final credentialing determination concerning the provider.

As added by P.L.26-2005, SEC.4. Amended by P.L.1-2006, SEC.489.