Ill. Admin. Code tit. 83, § 737.120
The Commission, on application of a Local Provider, customer, applicant or end user or on its own motion, may grant a temporary or permanent waiver from this Part, or any individual requirements contained in this Part, in individual cases where the Commission finds that:
(Source: Amended at 39 Ill. Reg. 364, effective December 22, 2014)