Rule 375-3-1-.29. Replacement of Lost, Stolen, or Destroyed Cards

1. (1) Customers who are REAL ID compliant and only hold a regular non-commercial driver's license or permit, or identification card may apply for replacement of a lost, stolen, or destroyed card via electronic means.

2. (2) Customers who are REAL ID compliant and applying in-person for replacement of a lost, stolen, or destroyed license, permit, or identification card may be asked to provide proof of their identity using one of the documents listed in Ga. Comp. R. & Regs. R. 375-3-1-.02(3) or proof of the following:

   1. (a) Social Security Number; and
   2. (b) Address
3. (3) Customers who are not REAL ID compliant must apply in-person for replacement of a lost, stolen, or destroyed license, permit, or identification card and provide the required documents listed in Ga. Comp. R. & Regs. R. 375-3-1-.02.

4. (4) Non-U.S. citizen customers must apply in-person for replacement of a lost, stolen, or destroyed card and provide proof of their identity using one of the documents listed in Ga. Comp. R. & Regs. R. 375-3-1-.02(3) or the following:

   1. (a) Copy of receipt for replacement immigration document containing USCIS A#
5. (5) Non-U.S. citizen customers must be verified through SAVE (Systematic Alien Verification for Entitlements) and will be issued a replacement credential with an expiration date not to exceed the length of their authorized stay in the United States, and in accordance with DDS rules and regulations.

Note: Correction of non-substantive typographical error in paragraph (3), as requested by the Agency. "Customers who provide a document pursuant to paragraph 1(h) of this regulation." corrected to "Customers who provide a document pursuant to paragraph 1(i) of this regulation." Effective January 24, 2019.

Authority: O.C.G.A. §§ 40-5-4, 40-16-2, 40-16-3, 40-16-4, 40-16-5, 40-5-101.

History. New Rule entitled "Replacement of Lost, Stolen or Destroyed Cards" adopted. F. Mar. 30, 2012; eff. Apr. 19, 2012.

Amended: F. Dec. 26, 2012; eff. Jan. 15, 2012.

Amended: F. Nov. 19, 2018; eff. Dec. 9, 2018.

Amended: New title "Replacement of Lost, Stolen, or Destroyed Cards. "F. Apr. 19, 2021; eff. May 9, 2021.