Rule 290-2-6-.19. Grievances
- (1) The center shall develop and implement policies and procedures for children and families or guardians to voice grievances and to submit written grievances without fear of retaliation.
- (2) All written grievances submitted by a child shall be recorded in the case record as well as a separate grievance or complaint log showing the grievance, description or method of explanation or resolution, and involved staff.
Authority: O.C.G.A. Secs. 49-5-8, 49-5-12.
History. Original Rule entitled "Grievances" adopted. F. Jan. 27, 2009; eff. Feb. 16, 2009.