1204.1 The Language Access Director (“LA Director”) shall monitor the performance and responsibilities of the Language Access Coordinators, as described in § 1207.

1204.2 The LA Director shall review and monitor each BLAP for compliance with the Act.

1204.3 If a BLAP should fail to comply with the Act, the LA Director shall assist the agency in revising the BLAP and shall set a deadline for resubmission of the revised BLAP.

1204.4 The LA Director’s responsibilities include reviewing covered entities’ implementation reports and providing an annual synopsis to the OHR Director on the deficiencies found and progress made in implementing the Act.

1204.5 The LA Director shall produce a final Annual Compliance Report at the end of each fiscal year and provide copies to the OCA, Office of African Affairs (OAA), Office of Asian and Pacific Islander Affairs (OAPIA), Office of Latino Affairs (OLA), and the D.C. Language Access Coalition. Annual reports shall also be made available to the public within thirty (30) days of a request.

1204.6 With regard to public complaints for alleged violations of the Act, the LA Director shall oversee the Language Access complaint procedures for the OHR.

1204.7 The LA Director shall conduct education and outreach to covered entities and community providers on their requirements under the Act.

1204.8 The LA Director shall consult with the D.C. Language Access Coalition, the Mayor’s Office on OAA, OAPIA, and OLA regarding the implementation of the Language Access Act.

1204.9 The LA Director shall advise the District’s Department of Human Resources (“DCHR”) and the personnel authorities of covered entities who have independent hiring authority on issues related to the recruitment and hiring of bilingual public contact personnel.

1204.10 The LA Director shall serve as the Language Access Coordinator for OHR and shall fulfill the responsibilities listed in § 1207 for that agency.

SOURCE: Final Rulemaking published at 55 DCR 6348 (June 6, 2008).