D.C. Mun. Regs. tit. 31, § 805
Disposition of Disputed Snow Emergency Fares
Authority: District of Columbia Taxicab Commission (Commission), pursuant to the authority set forth in sections 8(b)(1)(C), (D), (E), (F), (G), (I), (J), 14, and 20 of the District of Columbia Taxicab Commission Establishment Act of 1985, effective March 25, 1986 (D.C. Law 6-97; D.C. Official Code §§ 50-307(b)(1)(C), (D), (E), (F), (G), (I), (J) and 50-319 (2009 Repl.), and D.C. Official Code § 50-313 (2009 Repl.; 2011 Supp.); D.C. Official Code § 47-2829(b), (d), (e), (e-1), and (i) (2005 Repl.)); section 12 of the 1919 District of Columbia Taxicab Act, approved July 11, 1919 (41 Stat. 104; D.C. Official Code § 50-371 (2009 Repl.)); and Section 3 of the Taxicab Improvement Emergency Act of 2012, effective July 24, 2012 (D.C. Act 19-403; 59 DCR 9116) Source: Final Rulemaking published at 37 DCR 3595, 3615 (June 1, 1990); as amended by Final Rulemaking published at 55 DCR 3831 (April 11, 2008); as amended by Final Rulemaking published at 59 DCR 9970, 9973 (August 17, 2012).District of Columbia, Office of the Secretary
805.1 The provisions of this section shall govern the disposition of disputed snow emergency fares.
805.2 The passenger(s) disputing a snow emergency fare shall file a written explanation of the nature of the dispute, along with a copy of the receipt required by § 804.11, with the District of Columbia Taxicab Commission.
805.3 In the event the taxicab operator did not furnish a receipt as required, the passenger shall provide a statement to that effect in the written explanation required by § 805.
805.4 Upon receipt of the written dispute the Office of Taxicabs shall determine the validity of the dispute and take the appropriate steps to resolve the matter.
805.5 In the event the Office is unable to resolve the matter within thirty (30) days of receipt of the written dispute, the matter shall be forwarded to the Panel on Adjudication for disposition as a complaint.
SOURCE: Final Rulemaking published at 37 DCR 3595, 3615 (June 1, 1990); as amended by Final Rulemaking published at 55 DCR 3831 (April 11, 2008).