10402.1 The Director shall consider, at a minimum, the following factors when issuing findings, determinations, and conclusions under this chapter:

(a) The nature, content, language or subject matter of the complaint;

(b) The nature, content, language or subject matter of prior or contemporaneous complaints by the person making the complaint; and

(c) The nature, content, language or subject matter of other verbal and written communications to any Public Body or any official of a Public Body from the person making the complaint.

SOURCE: Final Rulemaking published at 61 DCR 13143 (December 26, 2014); as amended by Final Rulemaking published at 66 DCR 6673 (May 31, 2019).