D.C. Mun. Regs. tit. 29, § 222
222.1 (a) Within five (5) business days of receiving the request from the Chief of OQAFC, the Chief of DSB will personally meet with the vendor, RSVFP trainee and his or her authorized representative, unless such meeting is inconvenient for both parties and both parties record this inconvenience in writing. If both parties are unable to meet in person, they will participate in a telephonic conference not later than five (5) business days after receipt of the request from the Chief of OQAFC; and
(b) The Chief of DSB will report the outcome of the informal administrative review to the Chief of OQAFC, no later than five (5) business days following the conclusion of the meeting.
222.2 (a) If the Vendor, RSVFP trainee, or his or her authorized representative and the DSB Chief successfully resolve the issue(s) addressed during the informal administrative review meeting, the Chief of OQAFC will place a written note in the vendor or RSVFP trainee's file noting that the vocational rehabilitation counselor will implement the agreed upon resolution within ten (10) business days, absent any unforeseen circumstances outside of the counselor's immediate control;
(b) If the Vendor, RSVFP trainee, or his or her authorized representative and the DSB Chief are unable to resolve the issue(s) addressed during the informal administrative review meeting, the Chief of OQAFC shall notify the vendor/RSVFP trainee in writing of his/her right to request an impartial due process hearing, in accordance with 34 CFR § 361.57, within five (5) business days of receiving notification of the outcome from the Chief of DSB; and
(c) Notification shall be in an Americans with Disabilities Act (ADA) compliant format, including:
(1) in the medium of the applicant or consumer's choice, including large print, Braille, tape, disk; and
(2) provided via e-mail and/or U.S. Priority Mail with Delivery Confirmation requested.
SOURCE: Final Rulemaking published at 35 DCR 8538 (December 9, 1988); as amended by Final Rulemaking published at 57 DCR 4612, 4624 (May 28, 2010).