D.C. Mun. Regs. tit. 29, § 1906
Requirements for Direct Support Professionals
Authority: An Act to enable the District of Columbia to receive federal financial assistance under Title XIX of the Social Security Act for a medical assistance program, and for other purposes, approved December 27, 1967 (81 Stat. 744; D.C. Official Code § 1-307.02 (2016 Repl. and 2017 Supp.)), and Section 6(6) of the Department of Health Care Finance Establishment Act of 2007, effective February 27, 2008 (D.C. Law 17-109; D.C. Official Code § 7-771.05(6) (2013 Repl.)) Source: Final Rulemaking published at 51 DCR 10207 (November 5, 2004); as amended by Final Rulemaking published at 61 DCR 4406 (May 2, 2014); as amended by Final Rulemaking published at 63 DR 10445 (August 12, 2016); as amended by Final Rulemaking published at 65 DCR 2190 (March 2, 2018).District of Columbia, Office of the Secretary
1906 CLIENT RIGHTS
1906.1 Each provider shall develop and adhere to policies which ensure that each client receiving services has the following rights:
- (a) To be treated with courtesy, dignity and respect;
- (b) To participate in the planning of his or her care and treatment;
- (c) To receive treatment, care and services consistent with the IHP and ISP;
- (d) To receive services by competent personnel who can communicate with the client;
- (e) To refuse all or part of any treatment, care or service and be informed of the consequences;
- (f) To be free from mental and physical abuse, neglect and exploitation from persons providing services;
- (g) To be assured that for purposes of record confidentiality, the disclosure of the contents of the client's records is subject to all the provisions of applicable District and federal laws and rules;
- (h) To voice a complaint regarding treatment or care, lack of respect for personal property by persons providing services without fear of reprisal;
- (i) To have access to his or her records; and
- (j) To be informed orally and in writing of the following:
- (1) Services to be provided, including any limitations;
- (2) The amount charged for each service, the amount of payment required by the client and the billing procedures, if applicable;
- (3) Whether services are covered by health insurance, Medicare, Medicaid or any other third party source;
- (4) Acceptance, denial, reduction, or termination of services;
- (5) Complaint and referral procedures;
- (6) The name, address and telephone number of the provider; and
- (7) The telephone number of the hotline maintained by MRDDA.
1906.2 Each provider shall notify MRDDA and MAA, Office of Disabilities and Aging of any client incidents as set forth in MRDDA's Policy and Procedure entitled 'Incident Management System'.
1906.3 MRDDA shall notify MAA in writing of any complaints regarding treatment, care and services rendered by Waiver providers.
SOURCE: Final Rulemaking published at 51 DCR 10207 (November 5, 2004).