2607 POLICY PRACTICES AND PROVISIONS: ELECTRONIC ENROLLMENT FOR GROUP POLICIES

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2607.1 In the case of the type of group long-term care insurance defined in section 2(4)(A) of the Long-Term Care Insurance Act of 2000, effective May 23, 2000 (D.C. Law 13-121; D.C. Official Code § 31-3601(4)(A) (2001)), a requirement that the signature of an insured be obtained by an agent or insurer shall be deemed satisfied if:

(a) Consent is obtained by telephonic or electronic enrollment by the group policyholder or insurer;

(b) The telephonic or electronic enrollment provides necessary and reasonable safeguards to assure the accuracy, retention, and prompt retrieval of records; and

(c) The telephonic or electronic enrollment provides necessary and reasonable safeguards to assure that the confidentiality of individually identifiable information and privileged information is maintained.

2607.2 A verification of enrollment information shall be provided to an insured providing consent pursuant to subsection 2607.1.

2607.3 The insurer shall make available, upon the request of the Commissioner, records that will demonstrate the insurer's ability to confirm enrollment and coverage amounts of insureds providing consent pursuant to subsection 2607.1.

SOURCE: Final Rulemaking published at 52 DCR 10902 (December 16, 2005); as amended by Final Rulemaking published at 55 DCR 3759 (April 11, 2008).