2367.1 Upon a customer's request and at no charge, the gas corporation shall make a test of the accuracy of the meter serving the customer; provided that the meter has not been tested within twelve (12) months prior to such request.

2367.2 The gas corporation shall also test the accuracy of the following:

(a) The pressure device;

(b) The temperature correcting device, if any;

(c) The index; and

(d) Any other device or instrument used in measuring gas consumption.

2367.3 The customer, or his or her representative, may be present when the meter is tested but shall not interfere with the testing.

2367.4 A report of the results of the test shall be made to the customer within a reasonable time after the completion of the test, and a record of the report, together with a complete record of the test, shall be kept on file at the office of the gas corporation for at least three (3) years.

2367.5 If a consumer complaint hearing is held at the Commission pertaining to meter accuracy, all relevant documentation shall be made part of the official record.

SOURCE: Final Rulemaking published at 35 DCR 7938, 7946 (November 4, 1988); as amended by Final Rulemaking published at 60 DCR 7 (January 4, 2013).