Denise ROBERTS, individually and for all others similarly situated v. FLEET BANK (R.I.), National Association, A Nationally Chartered Bank; Fleet Credit Card Services, L.P., A Rhode Island Limited Partnership Denise Roberts, on behalf of herself and all others similarly situated, Appellant.
No. 01-4420.
United States Court of Appeals, Third Circuit.
Argued on Sept. 12, 2002. Filed Aug. 27, 2003.
342 F.3d 260
Finally, the PUC also argues here that the District Court‘s injunctive relief is ineffective, repeating the argument it makes in the Amtrak case. We reject the argument for the same reasons we set forth there.
III. CONCLUSION
For the above stated reasons, we will affirm the District Court‘s order.
Alan S. Kaplinsky, Burt M. Rublin [Argued], Ballard Spahr Andrews & Ingersoll, LLP, Philadelphia, PA, for Appellees.
Mark A. Aronchick, Hangley Aronchick Segal & Pudlin, Philadelphia, PA, amicus curiae for American Bankers Association, American Financial Services Association, and Consumer Bankers Association.
Horace G. Sneed, Office of the Comptroller of Currency, Washington, DC, amicus curiae for the Office of Comptroller of the Currency.
Before ALITO, FUENTES and OBERDORFER,* Circuit Judges.
OPINION OF THE COURT
FUENTES, Circuit Judge.
This Truth in Lending Act case concerns a credit card solicitation that Fleet Bank (R.I.), N.A. and Fleet Credit Card Services, L.P. (collectively “Fleet“) sent to Appellant, Denise Roberts, encouraging her to open an account with Fleet based on a promise of a “7.99% Fixed” annual percentage rate (“APR“). The solicitation stated that the interest rate was “NOT an introductory rate” and that “[i]t won‘t go up in just a few short months.” The solicitation also stated that “[w]ith an extraordinary 7.99% Fixed APR ... the Fleet Titanium MasterCard goes beyond all expectations.” Sometime after Roberts opened her Fleet account, the bank sent her a letter stating that it was increasing the 7.99% fixed APR to 10.5%. Roberts brought this class action claiming that Fleet violated the federal Truth in Lending Act (“TILA“),
We agree with Roberts that Fleet‘s solicitation materials could cause a reasonable consumer to be confused about the temporal quality of the offer. We therefore believe that a material question of fact exists as to whether the bank made any misleading statements in the mailings to Rоberts and failed to disclose information required under the TILA “clearly and conspicuously.” Accordingly, we reverse the entry of summary judgment and remand for further proceedings.
I. Background
A. Factual
In May 1999, Roberts received a packet of solicitation materials from Fleet urging her to apply for its new “Titanium Master-
In addition to the flyer, the solicitation letter emphasized that the card would carry a “7.99% Fixed APR.” The letter further stated that the “exceptionally low 7.99%” would apply not only to any purchases made with the card but also to any balance transfers from existing credit card accounts to the Titanium account. The letter twice claimed that the 7.99% fixed APR was “NOT an introductory rate,” and promised that “[i]t won‘t go up in just a few short months.”
In order to obtain the “Titanium MasterCard,” the recipient was required to complete the “Pre-Qualified Invitation” form. The front side of the invitation indicated that the credit card carried a “7.99% Fixеd APR on purchases and balance transfers.” On the back of the invitation Fleet listed the “TERMS OF PRE-QUALIFIED OFFER” and the “CONSUMER INFORMATION” sections. The first two sentences of the “TERMS OF PRE-QUALIFIED OFFER” stated the following:
I request a Fleet Titanium MasterCard account upon acceptance of my request by Fleet Bank (RI), National Association in Rhode Island. I agree to the terms of the Cardholder Agreement mailed with my Card, including those which provide that the Cardholder Agreement and my account will be governed by Rhode Island and Federal law and that my Agreement terms (including rates) are subject to change.
The “CONSUMER INFORMATION” section contained the “Schumer Box,” the table оf basic credit card information required under the TILA,
The IDS instructed the pre-approved applicant to “[p]lease read this together with the TERMS OF PRE-QUALIFIED OFFER and the CONSUMER INFORMATION enclosed.” Under the heading “Rate Information,” the IDS indicated that the APR for the Fleet Titanium Card would be 7.99% for any purchases or balance transfers. Like the Schumer Box, the IDS noted two specific circumstances under which Fleet could change the fixed rate: (1) failure of the prospective cardholder to meet any repayment requirements; or (2) closure of the account. Fleet included no other circumstances in
Roberts completed and returned the invitation to Fleet. In June 1999, she received her Fleet Titanium MasterCard, along with the Cardholder Agreement. Section 10 of the Agreement, titled “Annual Percentage Rate,” indicated that the APR would be 7.99%. In this section Fleet also reiterated that it reserved the right to change the rate under the circumstances described above. However, in Section 24 of the Cardholder Agreement, titled “Change in Terms,” Fleet stated that:
We have the right to change any of the terms of this Agreement at any time. You will be given notice of a change as required by applicable law. Any change in terms governs your Account аs of the effective date, and will, as permitted by law and at our option, apply both to transactions made on or after such date and to any outstanding Account balance.
Fleet later sent Roberts a letter notifying her that Fleet would be increasing the fixed-rate APR on the Titanium MasterCard. In July 2000, thirteen months after Roberts had received her card, Fleet increased the fixed rate APR to 10.5%.
B. Procedural
On December 5, 2000, Roberts filed this class action, asserting a claim pursuant to the TILA and claims under Rhode Island law for violation of the Unfair Trade Practices and Consumer Protection Act,
On July 3, 2001, Fleet moved for summary judgment on the pendent state lаw claims. On August 22, 2001, Roberts responded to the motion and moved for relief from the June 5, 2001 Order pursuant to
II. Jurisdiction and Standard of Review
The District Court exercised jurisdiction over Roberts’ TILA claim pursuant to
We exercise plenary review over a district court‘s grant of summary judgment and review the facts in the light most favorable to the party against whom summary judgment was entered. Brooks v. Kyler, 204 F.3d 102, 105 n. 5 (3d Cir.2000). Summary judgment is proper if there is no genuine issue of material fact and if, viewing the facts in the light most favorable to the non-moving party, the moving party is entitled to judgment as a matter of law. See
III. Discussion
A. The Truth in Lending Act
Congress enacted the TILA in 1969. The stated purpose of the TILA is “to assure a meaningful disclosure of credit terms so that the consumer will be able to comparе more readily the various credit terms available to him and avoid the uninformed use of credit, and to protect the consumer against inaccurate and unfair credit billing and credit card practices.”
In particular, Congress determined that consumers were being inundated with credit card solicitations that failed to disclose basic cost information about the cards being promoted. Prior to the passage of the Fair Credit and Charge Card Disclosure Act, the TILA did not require issuers to provide such information until the consumer actually received the card. Congress decided that demanding early disclosure of rеlevant cost information from credit card companies would enable consumers to shop around for the best cards. See S.Rep. No. 100-259, at 2-3 (1988), reprinted in 1988 U.S.C.C.A.N. 3936, 3937-38.
Congress delegated the responsibility of “prescrib[ing] regulations to carry out the purposes of” the TILA to the Federal Reserve Board.
The TILA requires a credit card provider to disclose certain information in “direct mail applications and solicitations,” including “annual percentage rates.”
1. Schumer Box
Roberts asserts that Fleet failed to clearly and conspicuously inform consumers that the 7.99% APR was subject to change at any time. The IDS and the Schumer Box included in Fleet‘s solicitation materials statеd only two conditions under which Fleet could raise Roberts’ APR: (1) failure of the cardholder to meet any repayment requirement; or (2) upon closure of the account. Roberts argues that, because a reasonable consumer could read this list as exhaustive and conclude that the 7.99% APR could be raised only under those two described circumstances, this disclosure was neither clear nor conspicuous.
Because the purpose of the TILA is to assure meaningful disclosures, “the issuer must not only disclose the required terms, it must do so accurately.” Rossman v. Fleet Bank (R.I.) Nat‘l Ass‘n, 280 F.3d 384, 390-91 (3d Cir.2002). “The accuracy demanded excludes not only literal falsities, but also misleading statements.” Id. (citing Gennuso v. Commercial Bank & Trust Co., 566 F.2d 437, 443 (3d Cir.1977)). As “the TILA is a remedial consumer protection statute, we have held it ‘should be construed liberally in favor of the consumer.‘” Rossman, 280 F.3d at 390 (quoting Ramadan v. Chase Manhattan Corp., 156 F.3d 499, 502 (3d Cir.1998)). See also Begala v. PNC Bank, Ohio, N.A., 163 F.3d 948, 950 (6th Cir.1998) (“We have repeatedly stated that TILA is a remedial statute and, therefore, should be given a broad, liberal construction in favor of the consumer.“); Fairley v. Turan-Foley Imps., Inc., 65 F.3d 475, 482 (5th Cir.1995) (“The TILA is to be enforced strictly against creditors and construed liberally in favor of consumers....“).
Construing the TILA strictly against the creditor and liberally in favor of the consumer, as we must, we believe that the TILA disclosures in this case, read in conjunction with the solicitation materials, present а material issue of fact as to whether Fleet clearly and conspicuously disclosed its right to change the APR. We therefore conclude that the District Court erred in granting summary judgment to Fleet on Roberts’ TILA claim.
In the Schumer Box, Fleet stated that the 7.99% APR could change in the event of nonpayment or closure of the account. Fleet listed no other conditions under which the 7.99% APR could change. We believe that it would be just as reasonable, if not more reasonable, for a consumer to conclude from the information contained in the Schumer Box that the 7.99% APR could be changed only under the twо listed circumstances as it would be for a consumer to conclude that Fleet could change the APR at any time. Roberts has raised a genuine issue of material fact as to the
Fleet argues that it adequately disclosed the necessary information in the Schumer Box and that the Board‘s regulations prevent it from including a “change in terms” provision in the Schumer Box. We rejected a similar argument in Rossman. The dispute in Rossman arose from solicitation materials Fleet sent to potential customers indicаting that its Platinum MasterCard carried no annual fee. 280 F.3d at 387. Despite the fact that Fleet indicated in the Schumer Box that it would not charge an annual fee, Fleet instituted an annual fee within the first year of Rossman‘s receipt of the credit card. See id. at 388-89. Fleet argued to the Court that a clear and conspicuous statement of its authority to change the annual fee at any time was unnecessary because the change-in-terms provision of the agreement is not among the terms that must be disclosed in tabular format under the TILA. See id. at 394. In rejecting this argument, the Court stated that the issue was “not Fleet‘s obligation to disclose the change-in-terms provision, but its obligation to disclose annual fees.” Id.
Similarly, in this case, the issue is not Fleet‘s obligation to disclose the change-in-terms provision, but its obligation to disclose the APR. Our inquiry focuses on whether Fleet‘s disclosures in the Schumer Box provided “an accurate representation of the legal obligation of the parties ... when the relevant solicitation was mailed.” Id. at 391. As we explained above, we believe Roberts raised a question of material fact as to whether Fleet clearly and conspicuously provided an accurate representation of the APR.
2. Solicitation Materials
Roberts claims that Fleet‘s representations in the solicitation letter that the APR would be an “extraordinary,” “low” fixed APR of 7.99% and that the rate was neither “introductory,” nor would it rise “in just a few short months” further support her position that Fleet failed to comply with the TILA. Before addressing this argument, we must first decide whether the TILA permits a Court to analyze the solicitation materials, in addition to the information contained in the Schumer Box, in determining whether a reasonable consumer would comprehend the required disclosures.
Fleet does not specifically argue that we are not permitted to consider information outside of the Schumer Box in determining whether a credit card company has complied with the requirements of TILA. Fleet does argue, however, that the “clear and conspicuous” standard only applies to required disclosures in the Initial Disclosure Statement and the Schumer Box. While we agree with the premise of this argument, we reject its broader implications.2 When Congress decided to require credit card issuers to disclose required terms in a clear and conspicuous manner, we doubt that it intended for us to ignore other statements made by those issuers in their credit сard solicitation materials. Because “[t]he purpose of the TILA is to assure ‘meaningful’ disclosures,” we have recognized that “[t]he accuracy demanded excludes not only literal falsities, but also misleading statements.” Rossman, 280 F.3d at 390 (citations omit-
With that background established, we agree with Roberts that the claims in the introductory letter that the “fixed 7.99% APR”3 is “NOT an introductory offer” and “won‘t go up in just a few short months” could cause a reasonable consumer to be confused about the temрoral quality of the offer. Fleet argues that the phrase “my Agreement terms (including rates) are subject to change,” which is included in the Terms of Pre-Qualified Offer section of the Invitation, makes clear that the 7.99% APR is not permanent. However, read in conjunction with information contained in the Schumer Box right below it, that statement could lead a consumer to conclude
that the rates are subject to change only for the two reasons outlined in the Schumer Box.
In its defense, Fleet relies on Paragraph 24 of the Cardholder Agreement that states “[w]e have the right to change any of the terms of this Agreement at any time.” This provision, however, fails to cure any of the TILA defects in the initial mailing. To begin with, Fleet only mails the Cardholder Agreement after a consumer has accepted the invitation. Thus, a consumer will not learn, until after the acceptance of the invitation, that the APR can be changed by Fleet at any time. Indeed, Fleet‘s practice of mailing the Cardholder Agreement containing important rate change information, after the consumer accepts the card, is contrary to the TILA mandate that credit card solicitations disclose all required information. See S.Rep. No. 100-259, at 1 (1988), reprinted in 1988 U.S.C.C.A.N. 3936, 3937. Nonetheless, Fleet argues that it is prohibited from including “change in terms” information in the Schumer Box. However, as we previously stated, this argument avoids the central issue in this case, which is whether the APR was adequately disclosed. Additionally, we note that the “right to change” language in Paragraph 24 contradicts the statement in the introductory letter that this APR “won‘t go up in just a few short months.”4
B. State Law Claims
1. Unfair Trade Practices and Consumer Protection Act
Roberts next claims that the District Court erred in granting Fleet‘s summary judgment motion with respect to her claim under the Rhode Island Unfair Trade Practices and Consumer Protection Act (“UTPCPA“). See
The UTPCPA provides that “[u]nfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce are hereby declared unlawful.”
The Rhode Island Supreme Court has instructed that, based on the plain meaning of
Our inquiry must then focus on whether the OCC has the authority to regulate Fleet‘s activity of soliciting prospective card members. Section 5 of the Federal Trade Commission Act (“FTC Act“) proscribes “unfair or deceptive acts or practices in or affecting commerce.”
As a result of the OCC‘s authority to bring enforcement actions against national banks for violations of laws or regulations, the OCC has the power to regulate false and misleading advertising proscribed under Section 5 of the FTC Act. Consequently, the District Court properly granted summary judgment to Fleet on Roberts’ UTPCPA claim.
2. Breach of Contract
Roberts next asserts that the District Court erred in granting summary judgment to Fleet on her breach of contract claim. Roberts alleges that Fleet entered into a contract with her providing a Fleet Titanium MasterCard that carried a 7.99% APR on purchases, and Fleet breached the contract by raising the APR to 10.5%.
After signing and returning the invitation to Fleet, Roberts received her Fleet Titanium MasterCard along with the Cardholder Agreement. Paragraph 2 of the Cardholder Agreement, “Agreement to Terms,” states that “your retention of the Card, and/or your use of the Account in any way means you agree to the terms of this Agreement and the provisions of the Card itself.” By retaining and using the card, Roberts thus agreed to the terms of the Cardholder Agreement. Fleet argues that the Cardholder Agreement specifically informed cardholders that their rates were subject to change.
Based on ambiguities in the solicitation materials and the Cardholder Agreement, Roberts claims that a reasonable factfinder could conclude that Fleet‘s interpretation of the Cardholder Agreement is
wrong. “[A] court must find that a contract is ambiguous before it can exercise judicial construction of the document. If the court finds that the terms of an agreement are clear and unambiguous, the task of judicial construction is at an end and the agreement must be applied as written.” W.P. Associates v. Forcier, Inc., 637 A.2d 353, 356 (R.I.1994) (citing Aetna Casualty & Surety Co. v. Graziano, 587 A.2d 916, 917 (R.I.1991)). We havе already determined that, by retaining and using the Fleet Titanium MasterCard, Roberts agreed to the terms of the Cardholder Agreement. As a result, the solicitation materials do not factor into our interpretation of the Cardholder Agreement unless we conclude that the document‘s terms are unclear or ambiguous.
In Paragraph 24 of the Cardholder Agreement, Fleet reserves “the right to change any of the terms of this Agreement at any time.” We find nothing ambiguous in this statement and conclude that Fleet clearly had the right to change the APR under the terms of the Cardholder Agreement. The District Court properly granted summary judgment to Fleet on Roberts’ claim for breach of contract.
3. Unjust Enrichment
Finally, Roberts argues that the District Court erred in granting summary judgment to Fleet on her unjust enrichment claim. An unjust enrichment claim cannot be maintained where a contract governs the relationship between the parties. See Marshall Contractors v. Brown University, 692 A.2d 665, 669 n. 3 (R.I.1997) (“It is well settled that where there is an express contract between the parties referring to a subject matter, there can be no implied contract arising by implication of law governing the same subject matter.“) Because we have determined that the Cardholder Agreement constitutes an
IV. Conclusion
Accordingly, for the reasons stated above, we reverse the judgment of the District Court on the TILA claim and affirm the grant of judgment on the state law issues.
JULIO M. FUENTES
UNITED STATES CIRCUIT JUDGE
