ORDER Re: PLAINTIFF’S MOTION FOR CLASS CERTIFICATION
The court has reviewed and considered the oral argument and all the briefing filed with respect to Plaintiffs Motion for Class Certification (“Motion”). For the following reasons, the court grants the Motion.
INTRODUCTION
Plaintiff Sarah Moore (“Moore” or “plaintiff’) filed this wage and hour class action lawsuit against Ulta Salon, Cosmetics, & Fragrance, Inc. (“Ulta” or “defendant”) in California state court on March 2, 2012. (See Notice of Federal Court Removal by Defendant Ulta Salon, Cosmetics & Fragrance, Inc. Pursuant to 28 U.S.C. §§ 1332, 1441, and 1446 (“NOR”), Exhibit (“Exh.”) A). Defendant removed the case to this court on April 12, 2012. (See NOR). Moore was employed by Ulta at its Glendora, California store as an Arch Expert from September 28, 2011, through March 12, 2012.
On September 13, 2012, plaintiff filed the operative First Amended Class Action Complaint (“FAC”), on behalf of herself and individuals currently and formerly employed by Ulta as nonexempt employees. (See, generally, FAC). In the FAC, plaintiff alleges that Ulta fails to compensate employees for time spent off the clock undergoing mandatory exit inspections. (See id. at ¶ 19). The FAC asserts claims for: (1) failure to pay overtime compensation, Cal. Lab.Code § 1198, et seq.; (2) failure to compensate for all hours worked, Cal. Lab.Code § 1198, et seq.; (3) failure to pay all wages due upon discharge, Cal. Lab.Code § 201, et seq.; (4) failure to provide required meal periods, Cal. Lab.Code § 226.7, et seq.; (5) failure to authorize or permit required rest periods, Cal. Lab.Code § 226.7, et seq.; (6) failure to maintain required records, Cal. Lab.Code § 1174.5, et seq.; (7) waiting time penalties, Cal. Lab.Code § 203; and (8) unfair competition, Cal. Bus. & Prof.Code § 17200, et seq. (See id. at ¶¶ 33-102).
Plaintiff filed the instant Motion seeking to certify this case as a class action pursuant to Federal Rules of Civil Procedure 23(a) and 23(b)(3), appointing plaintiff as class representative, and appointing class counsel. (See Motion at 1). Defendant filed an Opposition to Plaintiffs Motion for Class Certification (“Opp.”),
The proposed class to be certified is defined as follows: “[C]urrent and former nonexempt employees who were employed by Ulta and who worked in any Ulta store in California at any time from March 2, 2008, through the conclusion of this action[.]” (See Motion at 2).
BACKGROUND
Ulta sells and provides salon products and services in stores located in the United States. (See Opp. at 2). It has operated in California since 2001 and, at the time of the parties’ briefing, had approximately 69 stores in California, with approximately half of those stores opening within the previous two years. (See Ryan Deck at ¶ 2). The California stores are large-scale, ranging in square footage from 7,706 to 14,948 (see Motion at 4; Wilson Deck at Exh. 11), and most are built to similar specifications. (See Wilson Deck, Exh. 3 (Deposition of Dominick Archer) (“Archer Depo. I”)
A. Ulta’s Employee Inspection and Timekeeping Policies.
Plaintiff contends that Ulta requires all hourly employees to undergo an exit inspection (also referred to as a bag check) each time an employee leaves the store, whether for a rest break, meal break, or at the end of a shift. (See Motion at 2, 5; Wilson Decl., Exh. 1 (“2011 Ulta Employee Handbook”) at D221 (“All employees are required to have package/purse/pocket inspections conducted by management anytime they exit the store (lunch, breaks, end of shift.)”); Archer Depo. I at 42-43 (understands that all employees must go through exit inspections)). Moore asserts that “exit inspections are always performed after the employee has clocked out or, if the employee is taking a break, while the employee is already on their rest break.” (Motion at 6). Plaintiff further contends that the exit inspections are based on a standard policy applicable to all hourly employees in Ulta’s California stores. (See id. at 2, 4-6).
The policies plaintiff describes are contained within a number of manuals and handbooks. First is the “New Hire Orientation” section of the Ulta Employee Handbook. (See Motion at 3-4; 2011 Employee Handbook; Wilson Decl., Exh. 2 (“2011 New Hire Orientation manual”)
• “Clean up/close all incomplete projects”
• “Return name badge to designated location”
• “Touehbase [sic] with Sales Floor Manager”
• “Enter any tips received for salon service (salon professionals and arch experts only)”
*596 • “Clock out (hourly employees only)”
• “Unlock your belongings”
• “Bag checked at the front”
(Id).
With respect to the final task — “Bag cheeked at the front” — the chart states the following: “[n]ever leave the building without being checked out by a manager ... [and] Management reserves the right to check bags, coats, and backpacks.” (2011 New Hire Orientation manual at D239).
All employees are required to have package/purse/pocket inspections conducted by management anytime they exit the store ... Employees should only bring to work their personal items (in the plastic purse), lunches, or any personal use equipment. Employees who transport them own personal use equipment (hair dryers, curling irons, etc.) in and out of ULTA should carry these items in a clear/transparent bag. All plastic purses, lunch bags, and other bags will be inspected, and employees are required to show the contents of their pockets. Inspections are conducted at the front of the store, preferably near the exit. Management should ensure that employees also inspect them when leaving at closing.
(2011 Employee Handbook at D221; analogous provision in 2012 Associate Handbook at 22). These policies make clear that bag checks are required any time an employee leaves the store, not just at the end of a shift. (See, e.g., 2011 Employee Handbook at D22021 (One “important polic[y] and procedure[ ] that applies] to ULTA operations[,]” with which employees are “expected to comply” is that “[a]ll employees are required to have package/purse/pocket inspections conducted by management anytime they exit the store (lunch, breaks, end of shift)”; id at D226 (“ULTA is a smoke-free environment. If you leave the store for your break, you must check out with a member of management”); id at D230 (reminding employees that the “[p]urse check policy applies whenever [they] leave the store”); see analogous provisions in the 2012 Associate Handbook at 24; see also 2011 New Hire Orientation manual at D245 (“Routine bag and coat checks are completed when leaving the store.”).
The “plastic purse” reference in the preceding paragraph is to the type of bags that Ulta allows its employees to bring into the store. (See 2011 Employee Handbook at D220; 2012 Associate Handbook at 21). Ulta’s policy states:
As a condition of employment, employees are required to use a plastic purse when bringing in personal items (wallet, makeup, etc.) to work. Management must approve the size of any plastic purse that an employee provides. Employees are discouraged from bringing in any items to work, other than basic necessities. Use of the plastic purses greatly speeds up the*597 exit inspection procedures, and minimizes loss of product.
(2011 Employee Handbook at D220
The handbooks and manuals state that these policies are mandatory. For example, the 2011 Employee Handbook states that the loss prevention policies — which include the exit inspection requirement — “are important policies and procedures that apply to ULTA operations[,]” and employees “are expected to comply with all of them.” (See 2011 Employee Handbook at D220, analogous provision in 2012 Associate Handbook at 21). The Loss Prevention chapter of the People Manual states that “[a]ll personnel should be familiar with these policies and procedures, and they are expected to comply with all of them.” (People Manual at D77). In the case of a policy violation, the employee “will be required to comply with the policy immediately or be subject to the next level of discipline up to and including termination.” (See 2011 Employee Handbook at D218, analogous provision in 2012 Associate Handbook at 20).
Finally, Ulta’s manuals and handbooks mandate legally compliant timekeeping. (See People Manual at Dill (“The Company expects all exempt management to punch once a day, and all non-exempt management and non-exempt employees to punch in at the beginning of the shift, punch out and back in for meal periods, and punch out at the end of a shift. Failure to punch as prescribed is considered a time clock violation and will not be tolerated.”); id. (“At no time should an employee be authorized to work off the clock or on their ‘own time’.”); id. at D127 (“Employees on meal periods must be uninterrupted, relieved of all duties, and free to leave the premises. Rest breaks are paid, and employees are not required to punch out for rest breaks.”); see also 2011 Employee Handbook at D223 (“Employees who work ‘off the clock’ or falsify their time records are subject to disciplinary action up to and including termination ... It is also a violation for a manager to allow a non-exempt (hourly) employee to work ‘off the clock’.”)).
B. Evidence Related to Employee Inspection Practices.
Plaintiff asserts that Ulta has “systematically undercompensated employees through [these] unlawful policies uniformly applied in California” because they result in unpaid “off-the-clock time spent inside the stores waiting for exit inspections.” (See Motion at 2; id. at 4-5 (referring to the handbooks and manuals, which “evidenc[e] the uniformity of [Ulta’s] policies”). Defendant, on the other hand, asserts that variations in employee experiences preclude class certification. To begin with, defendant argues that plaintiffs claim is based on a misunderstanding of the handbooks and manuals — which, it argues, do not require clocking out before a bag check— and a “mischaracterization of the deposition testimony of Ulta’s Director of Loss Prevention[.]” (See Opp. at 4) (referring to the deposition of Dominick Archer). In any event, defendant asserts, “that some individual managers occasionally make some employees wait to have their bag[s] checked [ ] depends on individualized factors” because the wait, if any, “depends on the individual manager, the manager’s activities, and other factors such as store layout and time of day.” (Opp. at 2).
1. Plaintiffs Allegations and Contentions.
Plaintiff contends that the exit inspection process has been implemented throughout defendant’s stores pursuant to company-wide policies. (See Motion at 6, citing 2011 Ulta New Hire Orientation manual at D238-39). According to plaintiff, when employees complete their shifts or want to leave the store, they must go to the back of the store to collect their belongings from their’ lockers, clock out (unless they are leaving for a rest break), and then proceed to the front of the store where they wait for a manager to inspect them before exiting the store. (See
The Supporting Declarations submitted by plaintiff from six Ulta employees all state: “When I refer to an ‘exit inspection’ I am referring to the process by which hourly employees were required by Ulta Salon to clock out and then proceed to the front of the store to wait for a manager to check them out.” (Wilson Decl., Exh. 19 (Declaration of Richard Medina Concerning Defendant’s Wage, Hour, and Meal Break Policies (“Medina Deck”) at ¶5); Wilson Deck, Exh, 20 (Declaration of Estaffania Ocampo Concerning Defendant’s Wage, Hour, and Meal Break Policies (“Ocampo Deck”) at ¶ 5); Wilson Deck, Exh. 21 (Declaration of Kristin Taff Concerning Defendant’s Wage, Hour, and Meal Break Policies (“Taff Deck”) at ¶ 5); Wilson Deck, Exh. 22 (Declaration of Joyce Khremian Concerning Defendant’s Wage, Hour, and Meal Break Policies (“Khremian Deck”) at ¶ 5); Wilson Deck, Exh. 23 (Declaration of Vivian Barzotti Concerning Defendant’s Wage, Hour, and Meal Break Policies (“Barzotti Deck”) at ¶ 3); Wilson Deck, Exh. 24 (Declaration of Christina Mower Concerning Defendant’s Wage, Hour, and Meal Break Policies (“Mower Deck II”) at ¶ 6)).
Some declarants describe wait times as long as 20-30 minutes. For example, plaintiff states that “[e]aeh time [she] left Ulta Salon, whether for break, lunch, or at the end of [her] shift, [she] spent 5-20 minutes off the clock waiting to be searched and being searched prior to being able to leave.” (Moore Deck at ¶ 5). With respect to her 30-minute meal break, Esteffania Ocampo states that “[o]n occasion, [she] waited as long as SO minutes for a manager to come to the front of the store while [she] was clocked out.” (Ocampo Deck at ¶ 6). Richard Medina also states that he was given a 30-minute lunch break, but “[a]fter clocking out, waiting for the exit inspection to be completed took up to 20 minutes.” (Medina Deck at ¶ 6). The same wait times existed for the end-of-
Plaintiff also presented evidence that Ulta knows and intends that exit inspections occur after employees have clocked out. A “Key Corporate Communication” from August 2010 lists “Best Practices for Managing Punch Policy Compliance.” (See Wilson Supp. Deck, Exh. 30 (“Key Corporate Communication”) at D542; see also Archer Depo. I at 158 (a “key corporate communication ... generally would have gone out to all stores”). It states that stores should “follow these simple steps” to ensure that the store’s “team is punching properly[:]” “As you are performing an exit inspection: ‘Did you punch out for your shift?’ ” (Key Corporate Communication at D542 (emphasis in original)). It further states: “At the end of the night: Gather the team in the back room and punch out together to ensure each closing associate has punched out correctly. After everyone has punched out, proceed to the front door, complete Exit Inspections in an expeditious manner and leave for the night.” (Id.) (emphasis in original). The end of the document states, “remember to perform Exit Inspections in an expeditious manner; employees should not have to wait to be checked out at the end of their shift, or as they leave for lunch breaks.” (Id.).
2. Defendant’s Contentions.
Although Ulta does not dispute that it requires exit inspections before employees leave the store for any purpose and that some inspections occur off the clock, it disagrees with plaintiffs contention that Ulta has a uniform policy requiring that exit inspections be conducted off the clock. (See Opp. at 4-5). Accordingly, it argues that its exit inspection policies are carried out with considerable variation at the store level.
Rather than setting out a sequence of events, Ulta contends that the End of Shift
Moreover, Ulta claims that its General Managers do not require, or do not understand Ulta’s policies to require, exit inspections to occur off the clock. (See Opp. at 4; Appx. of Evid., Exh. 3 (Declaration of Kysha Beach (“Beach Deck”) at ¶ 18 (informs new employees that they should “have their bags checked before they clock out”); Appx. of Evid., Exh, 4 (Declaration of Leelah Her Carrera (“Carrera Deck”) at ¶ 21 (“Ulta does not require employees to clock out before getting their bags checked.”); Appx. of Evid., Exh. 6 (Declaration of Michael Fisher (“Fisher Deck”) at ¶ 16 (same); Meikel Deck at ¶ 21 (same); Appx. of Evid., Exh. 10 (Declaration of Chris Jarboe (“Jarboe Deck”) at ¶ 16 (same); Appx. of Evid., Exh. 20 (Declaration of Margarita Ortiz (“Ortiz Deck”) at ¶ 17 (“It is not against Ulta policy for employees to have their bags checked and to then clock out at the front register.”); Appx. of Evid., Exh. 15 (Declaration of Susie Martin (“Martin Deck”) at ¶20 (“It makes no difference if they have their bags checked before or after they clock out, as long as they have their bags checked.”); Appx. of Evid., Exh. 9 (Declaration of Janette Jacobs (“Jacobs Deck”) at ¶¶ 16-17 (“Ulta does not require employees to clock out before getting them bags checkedf,]” but most employees do); Appx. of Evid., Exh. 31 (Declaration of
Ulta points to the variances in the manner that such inspections are conducted at different store locations throughout California as evidence that Ulta does not have a uniform policy of requiring off-the-clock exit inspections. (See Opp. at 5-7). It asserts that whether an exit inspection is conducted on or off the clock depends on the General Manager of each store. (See id. at 5-6). Some General Managers conduct the inspections while the employees are still clocked in (see, e.g., Beach Deck at ¶ 18 (informs new employees that they should “have their bags checked before they clock out”); Appx. of Evid., Exh. 35 (Declaration of Rachel Wendt (“Wendt Deck”) at ¶¶ 14 & 21 (instructs employees to inform manager of the need for an exit inspection while employee is still on the clock), while others permit employees to make the decision. (See, e.g., Slingerland Deck at ¶ 20 (believes 60% of employees who have exit inspection after clocking out do so “because the bag check process is really quick”); Plotkin Deck at ¶ 19 (“I do not specify whether they need to clock out before or after a bag check. It is not against Ulta’s policy for employees to have their bags checked and to then clock out[.]”); Carrera Deck at ¶ 22 (most employees clock out before having their bags checked); Jacobs Deck at ¶ 17 (same); Appx. of Evid., Exh, 13 (Declaration of Keith Andrew Karmody (“Karmody Deck”) at ¶ 19 (same)).
Ulta also points out that the time plaintiff and her supporting declarants spent waiting for an exit inspection varied considerably. (See Opp. at 7-8). Moreover, according to defendant the average time it takes to conduct an exit inspection — from the time an employee clocks out until completion of the inspection — is minimal. (See id. at 9-10; see, e.g., Alvarez Deck at ¶ 18 (closing shift bag check typically “takes less than 2 minutes”); Appx. of Evid., Exh. 8 (Declaration of Julie Hofacre (“Hofacre Deck”)) at ¶ 17 (closing shift “process takes approximately one minute”); Karmody Deck at ¶ 20 (closing shift process, including exit inspection, “takes no more than 30 seconds”); Meikel Deck at ¶ 23 (closing shift “process takes a minute or less”). Ulta asserts that all of this evidence establishes that the written policies discussed above, see supra at § B.I., are not a reliable indicator of the realities of employee inspections, which vary considerably from store to store.
LEGAL STANDARD
This court has “broad discretion to determine whether a class should be certified, and to revisit that certification throughout the legal proceedings before the court.” Armstrong v. Davis,
Rule
*602 (1) the class is so numerous that joinder of all members is impracticable;
(2) there are questions or law or fact common to the class;
(3) the claims or defenses of the representative parties are typical of the claims or defenses of the class; and
(4) the representative parties will fairly and adequately protect the interests of the class.
Fed.R.Civ.P. 23(a). Courts refer to these requirements by the following shorthand: “numerosity, commonality, typicality and adequacy of representation!)]” Mazza v. American Honda Motor Co. Inc.,
In addition to fulfilling the four prongs of Rule 23(a), the proposed class must also meet at least one of the three requirements listed in Rule 23(b). See Wal-Mart Stores, Inc. v. Dukes,
Rule 23 requires the party seeking class certification to “affirmatively demonstrate ... compliance with the Rule[.]” Dukes,
DISCUSSION
On a motion for class certification, “evidentiary rules unrelated to expert testimony are not applied with rigor” because the court does not make findings of fact or ultimate conclusions on plaintiffs claims. See Cholakyan v. Mercedes-Benz, USA, LLC,
I. RULE 23(a) REQUIREMENTS.
A. Numerosity.
A putative class may be certified only if it “is so numerous that joinder of all members is impracticable^]” Fed.R.Civ.P. 23(a)(1). Although impx*acticability does not hinge only on the number of membei’S in the putative class, joinder is usually impracticable if a class is “large in numbers[.]” See Jordan v. County of Los Angeles,
Ulta does not challenge plaintiffs contention that the proposed class is comprised of approximately 8,250
B. Commonality.
The commonality requirement is satisfied if “there are common questions of law or faet common to the elass[.]” Fed. R.Civ.P. 23(a)(2). Commonality requires plaintiff to demonstrate that her claims “depend upon a common contention ... [whose] truth or falsity will resolve an issue that is central to the validity of each one of the claims in one stroke.” Dukes,
This case presents common questions of law and faet, the answers to which will “drive the resolution” of the claims of the putative class. Ulta’s manuals and handbooks require employees to (a) use clear bags when bringing personal items into the store; (b) lock those items in lockers while they are working; and (c) undergo exit inspections before they exit the store. (See, e.g., 2011 Employee Handbook at D221; analogous provision in 2012 Associate Handbook at 22). Ulta also requires its employees to record how much they work each day. (See, e.g., People Manual at Dill). Although Ulta has a policy against off-the-clock work (see id.), it has no policy or procedure stating that any of the bag check activities are (or are not) work for which nonexempt employees should be paid. (See, generally, 2011 Employee Handbook; 2012 Associate Handbook; People Manual). These underlying facts raise questions that include, but are not limited to: (1) whether Ulta’s policy required exit inspections off the clock; (2) if not, whether the policy permits inspections off the clock; (3) whether the time spent waiting for and/or undergoing inspections is labor within the meaning of the California Labor Code; (4) if so, whether such work should be compensated; and (5) whether Ulta knew or had reason to know that its employees were performing uncompensated work.
The common questions listed in the preceding paragraphs are susceptible to common proof — that is, testimony by plaintiff and her expert(s) explaining whether off-thecloek inspections are required and/or permitted, how much time employees spend waiting for and undergoing bag checks, as well as documents explicating Ulta’s policies and practices regarding inspections and employee timekeeping — the “truth or falsity” of which “will resolve an issue that is central to the [claims’] validityf.]” See Dukes,
Ulta asserts that plaintiff has ignored the Dukes standard for establishing commonality, which requires more than just asking the common question of whether the putative class members “have all suffered a violation of the same provision of law.” (See Opp. at 16) (quoting Dukes,
C. Typicality.
Typicality requires a showing that “the claims or defenses of the representative parties are typical of the claims or defenses of the class[.]” Fed.R.Civ.P. 23(a)(3). The purpose of this requirement “is to assure that the interest of the named representative aligns with the interests of the class.” Wolin,
Here, plaintiffs claims are typical of those of the putative class members because all hourly Ulta employees, regardless of title, were subject to the same exit inspection procedures. (See 2011 Employee Handbook at D221 (“All employees are required to have package/purse/pocket inspections ... anytime they exit the store”). Plaintiff, like other class members, allegedly was denied sufficient compensation as a result of these exit inspection policies and practices. (See Motion at 2). Defendant points to a number of purported defects in the typicality of plaintiffs claims. (See, e.g., Opp. at 19) (referring to the “atypical bag” that plaintiff used; asserting that plaintiff waited longer than other employees and that others were inspected for a non-compensable de minimis amount of time). These arguments, however, are best directed toward the Rule 23(b)(3) inquiry as to whether common questions predominate over individualized issues. For purposes of the typicality requirement, it is sufficient that plaintiff has asserted that all putative class members are subject to the exit inspection policies. See Kurihara,
D. Adequacy of Representation.
Rule 23(a)(4) permits certification of a class action if “the representative parties will fairly and adequately protect the interests of the class.” Fed.R.Civ.P. 23(a)(4). The Ninth Circuit uses a two-prong test to determine adequate representation: “(1) do the named plaintiffi ] and [her] counsel have any conflicts of interest with other class members and (2) will the named plaintiff! ] and [her] counsel prosecute the action vigorously on behalf of the class?” Ellis,
Moore asserts that she will adequately represent the proposed class. (See Motion at 17). She states that she has suffered the same labor code violations as the class and sought legal counsel as a result, (See id.). She has been involved in prosecuting this case since its inception. (See id.). She further contends that her interests align with those of the class because she seeks to redress Ulta’s policies of “undercompensating them all and has no conflicts with other [c]lass members.” (Id.). Finally, plaintiff contends that she has retained competent counsel to represent her and the class. (See id.).
Ulta asserts that plaintiff is an inadequate representative, as there is a conflict of interest among the proposed class because it includes supervisors and managers who conducted the allegedly unlawful off-the-clock exit inspections. (See Opp. at 20-21). The proposed class consists of all hourly employees, which includes all store employees other than the General Manager, such as Co-Managers, Associate Managers, Merchandise Service Coordinators, and Key Holders. (See, e.g., Ryan Deck at ¶ 3). Defendant’s assertions are unpersuasive.
There is no per se rule that the presence of supervisory and nonsupervisory employees in a proposed class creates a conflict of interest. See Staton v. Boeing Co.,
Here, plaintiff does not allege that Ulta treated her any differently than it treated the supervisors or managers; in fact, she specifically states that all are subject to the same exit inspection policy.
Adequate representation relates not only to the proposed plaintiff, but also to plaintiffs counsel. See Hanlon,
Defendant asserts that “counsel has done little to investigate the claims in this action - while they seek to certify a class of over 8,000 members, their motion is supported by 6 declarations covering 3 stores in one county. The motion offers no expert testimony, a trial plan or any method of common proof. It demonstrates little knowledge of the applicable law, ignores all relevant Supreme Court and Ninth Circuit Precedent decided after 2008 and wholly misstates the standards for certification.” (Opp. at 25). Defendant’s assertions are, at best, disingenuous and a mischaracterization of the proceedings in this case. The court has already addressed defense counsel’s misstatement of the Dukes standard for commonality under Rule 23(a)(2), see supra at § I.B., and will discuss below defendant’s failure to address applicable Ninth Circuit precedent in its discussion of Comcast Corp. v. Behrend, — U.S. -,
In any event, plaintiff has demonstrated that her counsel will represent the proposed class adequately. Plaintiffs attorneys have identified and investigated the claims in this action to the best of their ability — even though their discovery requests were arguably improperly limited — and have demonstrated sufficient knowledge of the applicable law.
Certification under Rule 23(b)(3) is proper “whenever the actual interests of the parties can be served best by settling their differences in a single action.” Hanlon,
A. Class Definition.
Before analyzing the Rule 23(b) requirements, the court addresses defendant’s argument that the proposed class is not ascertainable. (See Opp. at 20-21). Although it is not entirely clear, it appears that defendant’s argument is made on the basis that there are conflicts of interest within the class. (See id.). While conflicts of interest are more properly analyzed under Rule 24(a)(4)’s adequacy of representation inquiry, see Amchem Prods., Inc. v. Windsor,
Defendant has not cited, nor is the court able to locate, a case in which the Ninth Circuit has stated that ascertainability is a “prerequisite” (see Opp. at 21), implied or otherwise, for class certification. (See, generally, Opp.). In a recent ease, the Ninth Circuit affirmed a district court’s denial of class certification because “there was no reasonably efficient way to determine” which of the potential class members were harmed by defendant’s conduct, and therefore a class action was not a superior method of adjudication under Rule 23(b)(3). See Martin v. Pacific Parking Systems, Inc.,
The class definition is sufficient for purposes of the Rule 23(a) analysis, and as described above, see supra at § I, the class meets the rule’s requirements. However, in ways that are relevant to the Rule 23(b) analysis, the evidence shows some discrepancy in the application of defendant’s exit inspection practices. For example, some class members may not have worked enough hours each day to have a meal break, and others may have been entitled to a meal break each day they worked. (See, e.g., Alvarez Decl. at ¶ 12) (“at any given time, approximately 60% of [my employees] do not work long enough to get a meal period”). Some class members may never have worked a closing shift and only had an exit inspection when the store was open, and others may have undergone exit inspections during operating hours and after closing. (See, e.g., id. at ¶ 19) (“Approximately 50% of my employees have not worked the closing shift.”). Nonetheless, the litigation as a whole is dominated by the factual and legal issues raised by Ulta’s exit inspection policies; the existence of certain individualized facts will not preclude certification if class members were subject to company policy in a way that gives rise to consistent liability (or lack thereof). See, e.g., Kurihara,
Thus, while the litigation as a whole is dominated by factual and legal issues raised by Ulta’s exit inspection policies, the slight variance in employee experiences makes proceeding with subclasses a preferable solution for streamlining litigation that might otherwise become unwieldy. See Armstrong,
(1) Non-exempt workers who underwent exit inspections during them rest breaks (“rest break subclass”).
(2) Non-exempt workers who underwent off-the-clock exit inspections during their meal breaks (“meal break subclass”).
(3) Non-exempt workers who underwent off-the-clock exit inspections at the end of their shifts (“end of shift subclass”).
(4) Non-exempt workers who underwent off-the-clock exit inspections at the end of the closing shift (“closing shift subclass”).
While there are underlying facts and claims common to the entire class, using subclasses
With the overall class and the four subclasses in mind, the court now turns to the predominance and superiority requirements of Rule 23(b)(3).
B. Predominance,
“The Rule 23(b)(3) predominance inquiry tests whether proposed classes are sufficiently cohesive to warrant adjudication by representation.” Amchem Prods., Inc.,
Because the parties make distinct arguments with respect to liability and remedies, the court addresses liability and remedies separately below. However, because it is relevant to the analysis of liability under all of plaintiffs asserted causes of action, the court will discuss briefly the evidence in the record.
As an initial matter, Ulta’s exit inspection policy was consistently conveyed to all employees in the same manner, i.e., as part of an official handbook provided to each employee during his or her orientation. (See, e.g., Archer Depo. I at 30-31) (stating that the policies and procedures in the 2012 Associate Handbook apply to all Ulta stores in California). Further, and apparently pursuant to that policy, the evidence provided by both sides indicates that exit inspections regularly occurred off the clock. Declarants for both sides stated that they have worked off the clock or have inspected non-exempt employees’ bags after the employees had clocked out. For example, some of defendant’s declarants stated as follows:
*611 • “[T]he employee will go clock out and the manager will move to the front of the store to be prepared to conduct the bag check” (Carrera Deck at ¶ 18);
• “[I]t typically takes approximately one minute for employees to clock out, get their bags cheeked and leave the store” (Appx. of Evid., Exh. 7 (Declaration of Sharon Galbraith) at ¶ 21);
• “When I leave the store for a meal period or at the end of my shift, I get my things, then clock out, then find a manager to check my belongings” (Appx. of Evid., Exh. 12 (Declaration of Ashley Kahn) at ¶ 10);
• “[I]t typically takes about 3 minutes to clock out at the end of the day, collect my belongings, get my bag checked and leave the store” (Appx. of Evid., Exh. 14 (Declaration of Leslie Lopez (“Lopez Deck”)) at ¶ 17);
• “At the end of the shift, I get my stuff (i.e., wallet, phone, keys and maybe Tupperware), get clocked out at the front cashier register and then get my bag checked at or near the front door” (Appx. of Evid., Exh. 16 (Declaration of Michelle Martinez) at ¶ 12);
• “At the end of my shift, I clock out at the break room and then get my bag checks at the front of the store.” (Mower Deck I at ¶ 14).
The practice of clocking out prior to undergoing bag cheeks appeal’s to be even more uniform at the end of closing shifts. Defendant’s declarants who discussed exit procedures stated, uniformly and without exception, that the inspections occur after the employees have clocked out. {See, e.g., Appx. of Evid., Exh. 29 (Declaration of Petina Simmons (“Simmons Deck”)) at ¶ 19 (“At the end of the shift, everyone clocks out and walks to the front of the store together. Then I check all the employees’ bags and they look at my bag. I set the alarm and we all walk out together.”); id., Exh. 24, Declaration of Jaimie Quinby at ¶ 17 (“The associates will clock out in the back room and then we will all walk up to the front of the store to check each other’s bags.”); id., Exh. 21, Declaration of Rose Okine at ¶ 16 (“At closing time, all associates clock out in the back break room and walk to the front. Then, each employee’s bag is checked one at a time, including my bag.”).
Defendant asserts that the “cookie-cutter declarations submitted in support of plaintiffs motion are contradicted by their deposition testimony.” {See Opp. at 13-15). The court disagrees, and finds that the declarations are largely consistent with the portions of the defense declarations described in the preceding paragraph. With respect to the minor inconsistencies defendant points out, it is clear that they reflect approximations of time spent waiting for and undergoing exit inspections; they do not reflect significant inconsistencies. See, e.g., Arredondo,
Courts routinely hold that proof of a defendant’s uniform policy “is not plagued by individual inquiry, but is often sufficient to satis
Having carefully considered Ulta’s argument that its policy is not uniformly carried out, (see Opp. at 21-24), the court is persuaded that, to the extent there are minor deviations from the policy at the store level, they have not yet been shown to predominate over the critical common question: whether the application of defendant’s written exit inspection policy results in employees not being properly compensated for their work. See, e.g., Frlekin v. Apple Inc.,
Even if — despite the evidence to the contrary — Ulta succeeds in showing that its written policy was applied in different ways in different stores, common questions still predominate over any individual ones that will likely arise. The court explains that conclusion below, proceeding in the likely order of the issues to be evaluated at trial. See Abdullah,
1. Liability Questions.
In her FAC, plaintiff asserts causes of action for: (1) failure to pay overtime compensation, Cal. Lab.Code § 1198, et seq.; (2) failure to compensate for all hours worked, Cal. Lab.Code § 1198, et seq.) (3) failure to pay all wages due upon discharge, Cal. Lab. Code § 201, et seq.) (4) failure to provide required meal periods, Cal. Lab.Code § 226.7, et seq.) (5) failure to authorize or permit required rest periods, Cal. Lab.Code § 226.7, et seq.) (6) failure to maintain required records, Cal. Lab.Code § 1174.5, et seq.) (7) waiting time penalties, Cal. Lab. Code § 203; and (8) unfair competition, Cal. Bus. & Prof.Code § 17200, et seq. (See FAC at ¶¶ 32-102).
All of plaintiffs claims hinge on her first proving that the time that non-exempt Ulta employees spent waiting for and undergoing exit inspections is compensable as working time under California law. (See, e.g., Motion at 2) (“The basis of Plaintiffs Complaint is Ulta failed to pay, and continues to fail to pay, employees for off-the-clock time spent inside the stores waiting for exit inspec
a. Whether Time Spent Waiting For and Undergoing Exit Inspections is “Hours Worked” Under California Law.
Plaintiff asserts, and defendant does not contest, that IWC Wage Order 7 (8 C.C.R. § 11070) applies in this case.
In Morillion, the California Supreme Court clarified that the definition of “hours worked” “encompasses a meaning distinct from merely ‘working,’ ”
Although the most reasonable reading of defendant’s written exit inspection policy indicates that the employee must clock out before his or her bag is checked, defendant nevertheless contends that its policy does not require that bag checks occur off the clock. (See Opp. at 22). Many of defendant’s declarants make statements to that effect and further add, “[although I inform [employees] that they must have their bags cheeked prior to exiting the store, I do not instruct them that they must clock out prior to getting their bags checked.” (See Carrera Deck at ¶ 21; see also Jacobs Deck at ¶ 16 (same)); Jarboe Deck at ¶ 16 (same); Martin Deck at ¶ 19 (same); Plotkin Deck at ¶ 19 (“I do not specify whether they need to clock out before or after a bag check.”). Many also state that “[i]t is not against Ulta’s policy for employees to have their bags checked and to then clock out at the front register.” (See Carrera Deck at ¶ 22; see also Jacobs Deck at ¶ 17 (same); Karmody Deck at ¶ 19); Martin Deck at ¶ 20 (same); Ortiz Deck at ¶ 17 (same); Slingerland Deck at ¶ 19 (same)).
Putting aside the fact that defendant’s assertions appear to contradict defendant’s own internal written policy, this argument misses the mark. The policy may be evidence that the employer required its employees to work off the clock, but that is not the only way plaintiff can establish liability.
There is indeed evidence suggesting that Ulta knows that exit inspections occurred off the clock. The first and perhaps most obvious piece of evidence is the policy itself which, even operating under defendant’s premise that it is not actually a requirement, shows that Ulta knows or should have known that it is interpreted as one. See Wells Fargo,
Finally, there is evidence indicating that, at the very least, the practice of performing exit inspections off the clock is common enough that defendant should know of it. {See, e.g., Carrera Deck at ¶ 18, Fisher Deck at ¶ 16; Jacobs Deck at ¶ 17; Jarboe Deck at ¶ 15; Karmody Deck at ¶ 19; Martin Deck at ¶ 20; Meikel Deck at ¶ 21; Osborne Deck at ¶ 19; Appx. of Evid., Exh, 26 (Declaration of Richard Sanders (“Sanders Deck”)) at ¶ 18 (General Managers acknowledging, without reference to time of day or shift, that them employees generally “clock out ... before getting their bags checked[.]”)). Regardless of the conclusion ultimately drawn from the evidence, however, there is no evidence currently before the court indicating that individualized inquiry would be required for this question. Both plaintiff and defendant submitted substantial evidence that the overwhelming majority of employees clock out before their exit inspections. As a result, the court is satisfied that questions related to whether Ulta requires, knows, or should know that its employees clock out before having their bags checked is susceptible to common proof.
Defendant makes a related argument that because clocking out in advance of exit inspections is not required, employees can choose whether to clock out before or after their exit inspections, and this element of choice raises individualized issues with respect to whether the time was really “hours worked.” {See Opp. at 9) (“Plaintiff could also have sought out a manager to perform a bag check while she was still on the clock, but did not because she ‘never thought about it.’ ”). Defendant also emphasizes employee choice when it asks, “did the employee leave the store for a break? If so, did the employee bring a bag? If so, was it the issued bag[?]” {See id. at 22). Ulta further contends that a “bag check is easily minimized or avoided by not bringing a bag to work[,]” {id. at 10), and that “[t]he percentage of hourly employees who did not bring any bag to work varies” from 2% to 95%. {Id.). Fi
The evidence here demonstrates, however, that employees’ decisions not to leave the store on breaks and/or not to take a bag are influenced by their not wanting to spend uncompensated time waiting for and undergoing exit inspections. (See, e.g., Moore Depo. II at 144 (“[i]f I knew [it] was going to be a while, it’s like, I didn’t want to stand there and have them have to search it. I’m just going to stuff my money in my pocket and get out of there as fast as I can.”); Cha Deck, Exh. F (Excerpts from the Deposition of Joyce Khremian at 65) (Q: Were there any times that you were dissuaded from actually going out to lunch because you thought it might take too long to actually be able to leave? A: Yes.”); Cha Deck, Exh. G (Excerpts from the Declaration of Richard Medina at 79-80) (“[I]f I know it’s going to take longer than five minutes, I don’t — I wouldn’t — I would just stay in the store. It wouldn’t be worth my value to leave.”). First, the fact that Ulta’s exit inspection policy actually causes employees to change them work-related behavior — a point both plaintiff and defendant concede — is evidence of its class-wide reach and consistent implementation. In other words, if the policy were not carried out in all stores, if the inspections did not regularly occur after employees clocked out, or if employees did not regularly need to wait more than just a few minutes, then the policy would have little, if any, effect on employee behavior. Second, the variation in employee choices that defendant points to is irrelevant to the question of whether the time spent in exit inspections is “hours worked.” Again, that depends upon whether the employee “is suffered or permitted to work, whether or not required to do so,” 8 C.C.R. § 11070(2)(G), which in turn depends upon Ulta’s level of control over its employees during such inspections.
b. Whether Hourly Employees Were Paid for All Hours Worked.
To prove an off the clock claim, a plaintiff must demonstrate “(1) he or she performed work, for which (2) he or she did not receive compensation, and of which (3) the employer was aware or should have been aware.” Stiller,
Defendant argues that this will require significant individualized questions because some managers in some stores have their employees undergo inspections while they are still on the clock. (See Opp. at 5) (“Numerous Ulta employees have their bags checked while on the clock.”). In support, defendant cites to declarations that include statements such as “half of the time, I will retrieve my bags from the back and have them checked up front first before clocking out” (Appx. of Evid., Exh. 30 (Declaration of Bianca Siordia (“Siordia Deck”)) at ¶ 11); “[o]n approximately two occasions, the other employee(s) closing the store and I have cheeked each other’s bags in the back of the store before clocking out” (Lopez Deck at ¶ 12); and “there have been times where employees have had their bags checked before clocking out.” (Tran Deck at ¶ 18). These statements only lend support to plaintiffs claim that there is little variation between stores and managers. If only three of defendant’s 35 employee declarants
Again, the conclusion that reasonably can be drawn from a statement that less than half of employees in one store went through exit inspections on the dock for a one-month period more than two years ago is not that there is significant variation in exit inspection practices. Instead, the evidence suggests
The same reasoning applies to defendant’s contention that some General Managers adjust their employees’ punch-out times if they had to wait off the clock for a long period of time before an inspection. (See, e.g., Beach Deck at ¶ 18 (“If an employee clocks out before having their bag checked, I make the proper adjustments in the Kronos automated time-tracking software”); Wendt Deck at ¶ 21 (“If I notice that employees have to wait to have their bag checked after they have clocked out, I adjust their time punch so they are paid for the time spent waiting.”). First, it appears from both plaintiffs and defendant’s declarations and deposition testimony that only these two managers ensured that their employees’ exit inspections were performed on the clock, and one of those two only adjusts punch times if she notices an employee waiting. This small variation does not defeat predominance.
Further, that some small fraction of California employees who waited for inspections off the clock may have had their time adjusted by managers does not mean that answering the question here — did employees wait for or undergo these inspections without compensation — requires any individualized analysis. The evidence indicates that very few employees, if any, were compensated for all time waiting for and undergoing every single exit inspection. See, e.g., Arredondo,
In short, although there may be some differences with respect to the application of defendant’s exit policy to its employees, the question to be resolved is not an individual one. To the contrary, the common question remains the overall impact of defendant’s inspection policy on all of its employees, not on whether any one employee happened to have his or her bag checked while on the clock or before the start of his or her break.
e. The De Minimis Defense.
In evaluating the de minimis defense, the court considers: (1) the practical administrative difficulty of recording the additional time; (2) the aggregate amount of compensable time; and (3) the regularity of the additional activity.
Further, assuming defendant has not waived the affirmative defense, see supra at note 18, the court, based on its thorough review of the record, is persuaded that consideration of the de minimis defense does not preclude class certification. Although there may be a few individualized inquiries required with respect to the first factor (the difficulty of recording additional time), any difficulties or individualized questions that arise can be managed by the use of subclasses. The practical administrative difficulty of recording the additional time may be different for the rest break subclass, as employees who take rest breaks do not clock out prior to taking them rest.
The other de minimis factors — the aggregate amount of time spent on the activity and the regularity of the activity — can be answered on behalf of the class as a whole with little individualized analysis. For example, courts considering the aggregate amount of time spent on work activities may consider estimates and averages, as opposed to calculating by individual employee. See, e.g., Rutti v. Lojack Corp., Inc.,
Finally, the regularity of the activity is something the court has addressed at length above. See supra at § II.B.; (see also 2011 Employee Handbook at D221 (mandating employee exit inspections “anytime they exit the store” regardless of type of break or shift). The fact that the inspections are required every time an employee leaves the store is evidence that this factor can be considered on a class-wide basis without substantial individual inquiry, and without significant variation among subclasses. (See, e.g., Opp. at 9) (chart summarizing testimony indicates that bag cheeks take approximately 30 seconds to five minutes, not differentiating
In short, although there may be some de minimis questions that require analysis tailored to specific subclasses, the relevant questions are still common ones that predominate over any individualized issues with respect to each subclass. Nonetheless, even without subclasses, these individual questions will arise, if at all, only after significant common questions of law and fact have been answered — such as whether clocking out before an inspection is required, whether employees are under the control of Ulta while they wait for exit inspections, and whether defendant has waived the de minimis defense. See, e.g., Otsuka v. Polo Ralph Lauren Corp.,
d. Liability Questions Specific to the Rest Break Subclass.
As described above, employees who take rest breaks do not clock out prior to taking their breaks, whereas employees clock out before their lunch breaks and at the end of their shifts. (See Ryan Decl. at ¶5). Accordingly, while plaintiff uses the phrase “off the clock” to refer to the alleged rest period violations, the claim is actually based upon plaintiffs assertion that a “significant portion of each break were [sic] and currently are [sic] spent undergoing ... exit inspections, as required by Ulta of every employeef.]” (See FAC at ¶ 79). The essential question, then, just like with the other subclasses, begins with asking whether the time spent waiting for and undergoing exit inspections constitutes “hours worked” under California law. See supra at § ILB.l.a. Next, however, instead of asking whether that time was compensated or whether plaintiff is entitled to compensation because it is de minimis, plaintiff must establish that those “hours worked” cut into employees’ breaks such that they received breaks shorter than that required by the California Labor Code. In other words, the question is whether Ulta’s exit inspection policy prevents employees from fully realizing the breaks to which they were entitled.
In California, “the rest time that must be permitted [is] the number of hours worked divided by four, rounded down if the fractional part is half or less than half and [rounded] up if it is more ..., times 10 minutes. Thus ... an employee would receive no rest break time for shifts of [three and a half hours] or less, 10 minutes for shifts lasting more than [three and a half hours] up to six hours, 20 minutes for shifts lasting more than six hours up to 10 hours, and so on.” Brinker,
e. Liability Questions Specific to the Lunch Break Subclass.
The issues specific to the lunch break subclass are similar to those raised by the rest break subclass. Again, while plaintiff uses the phrase “off the clock” to refer to the alleged lunch break violations, the claim is actually based upon plaintiffs assertion that “[t]he employees’ lunches were not extended for the time they waited for and were searched, all while off the clock, which resulted in less than 30 minutes [sic] meal breaks.” (FAC at ¶ 71; id. at ¶ 72 (“Defendant failed to give its employees the required meal time period because a significant portion of each meal period was and is spent undergoing off the clock exit inspections[.]”). Just like the rest break subclass, instead of asking whether that time was compensated or whether plaintiff is entitled to compensation because it is de minimis, plaintiff must establish that those “hours worked” caused employees to have lunch periods shorter than that required by the California Labor Code.
IWC Wage Order 7-2001 provides that “[n]o employer shall employ any person for a work period of more than five (5) hours without a meal period of not less than 30 minutes[.]” 8 C.C.R. § 11070(11)(A); see Cal. Lab.Code § 512 (an employer must provide 30-minute meal period within a work day at specified intervals absent special circumstances not relevant here); see Cal. Lab. Code § 226.7(b) (employer may not require an employee “to work during a meal or rest ,.. period mandated pursuant to an applicable ... order of the Industrial Welfare Commission[.]”). “An employer’s duty with respect to meal breaks ... is an obligation to provide a meal period to its employees. The employer satisfies this obligation if it relieves its employees of all duty, relinquishes control over their activities and permits them a reasonable opportunity to take an uninterrupted 30-minute break, and does not impede or discourage them from doing so.” Brinker,
Whether or not the lunch break subclass is entitled to relief requires a determination of whether the 30-minute clock started once they clocked out to go wait for their inspections or whether it started once they were finished with their inspections. The evidence suggests that off-the-clock exit inspections were the rule rather than exception. See, e.g., supra at § II.B. The court need not repeat its analysis of that evidence here. While the questions related to length of employee lunch breaks may not apply to the class as a whole, they are common to the lunch break subclass and they predominate.
In sum, the court finds that the putative class satisfies the predominance requirement of Rule 23(b)(3). Common questions of law and fact predominate over individualized issues, and analysis of the few individualized issues that will arise will be streamlined and managed through the use of subclasses. Regardless of subdivision, however, plaintiff has provided substantial evidence of the existence of a company-wide practice whereby employees are subject to inspections and not compensated properly for the time spent on those inspections. Although defendant has submitted some evidence that some employees experienced slight variations in the im
2. Damages Questions.
Defendant argues that regardless of whether common questions predominate in the liability context, plaintiff cannot satisfy the predominance requirement unless she also “show[s] that damages can be proven on a class-wide basis. When questions of individual damages overwhelm questions common to the class, certification is not appropriate.” {See Opp. at 24) (citing Comcast,
As an initial matter, defendant misstates the standard set forth in Comcast. Comcast found that testimony proffered to show that damages could be demonstrated at trial by a test common to all class members could not actually do so because the damages calculation method was not sufficiently tied to the liability case. See Comcast,
Further, the fact that damages calculations may be more difficult because “there are no records of time spent waiting for a bag check” is of little consequence. Where an employer has failed to keep records, “the consequences for such failure should fall on the employer, not the employee.” Taylor,
Finally, plaintiff need not know precisely how she will prove damages at this time. If calculation of individualized damages is complex, the court has numerous efficient means to resolve such issues, including questionnaires, surveys, representative testimony, the use of a special master and other aggregate analysis. See, e.g., McLaughlin v. Ho Fat Seto,
C. Superiority.
“[T]he purpose of the superiority requirement is to assure that the class action is the most efficient and effective means of resolving the controversy. Where recovery on an individual basis would be dwarfed by the cost of litigating on an individual basis, this factor weighs in favor of class certification.” Wolin,
Although courts considering wage and hour cases under California law routinely find that the class action device is superior to other forms of adjudication,
[t]he crux of Plaintiffs complaint is that she allegedly once had to wait 20 minutes for a manager to check her bag. If so, her annoyance is understandable but it should not be a “federal case.” Plaintiff could easily avail herself of the Berman hearing procedures under the California Labor Code.
(Id. at 24).
Defendant’s assertions are unpersuasive and somewhat disingenuous, for defendant knows this case is about more than plaintiff having to wait 20 minutes for a bag check. Trivializing plaintiffs claim, (see, e.g„ Opp. at 1) (referring to plaintiffs claim as an “isolated gripe”), is neither persuasive nor well-taken. After all, when Ulta removed this matter from state court, thereby turning it into the “federal ease” it now disparages, it pled that “the amount in controversy for the putative class members in the aggregate exceeds the sum or value of $5,000,000[.]” (NOR at ¶3). Nonetheless, the fact that a Berman hearing
A class action is a superior method of adjudication when “few class members would have any meaningful redress” against Ulta because few potential class members could afford to undertake individual litigation. See Chamberlan v. Ford Motor Co.,
Further, “[e]ven if such individual lawsuits were economically feasible, the chance these individual suits would convince [defendant] to reform its conduct is infinitesimal.” Rai,
As to any individualized issues of damages, the court could adjudicate liability and conduct a second phase of the trial, or appoint a special master to assess damages.
Finally, any class member who wishes to control his or her own litigation may opt out of the class. See Fed.R.Civ.P. 23(c)(2)(B)(v). However, “other pending litigation is evidence that individuals have an interest in controlling their own litigation[,]” see 2 New-berg, § 4:70 at p. 277 (emphasis omitted), and the court must consider “the extent and nature of any litigation concerning the controversy already begun by or against class members[.]” See Fed.R.Civ.P. 23(b)(3)(B). Nonetheless, the “presence of a few other suits does not undercut [the court’s superiority] conelusion[,] as the filing of but a few cases indicates that a minute percentage of the class has an interest in individual litigation.” 2 Newberg, § 4:70 at p. 278-79; see also Pfaff v. Whole Foods Market Group, Inc.,
In May 2015, Ulta employee Michelle Paez filed a class action suit in California state court against Ulta on behalf of non-exempt California employees and on the basis of the bag check policy. (See Case No. CV 15-
CONCLUSION
Based on the foregoing, IT IS ORDERED THAT:
1. Plaintiffs Motion for Class Certification (Document No. 64) is granted. The court certifies the following class with respect to all of plaintiffs claims:
Current and former non-exempt employees who were employed by Ulta and who worked in any Ulta store in California at any time from March 2, 2008, through the conclusion of this action. The class shall be divided into subclasses as follows:
(a) Non-exempt workers who underwent exit inspections during their rest breaks.
(b) Non-exempt workers who underwent off the clock exit inspections during their meal breaks.
(c) Non-exempt workers who underwent off the clock exit inspections at the end of their shifts.
(d) Non-exempt workers who underwent off the clock exit inspections at the end of the closing shift.
2. The court hereby appoints Sarah Moore as representative of the class.
3. The court hereby appoints The Blanco Law Firm, PC, Hobbs Law Group, and Wilson Trial Group as class counsel.
Notes
. Although Moore states in her declaration that she "occasionally worked at the Pasadena, California store[, and that t]he exit inspection procedure was identical in each store[,]" Moore clarified during her deposition that she had only once worked at the Pasadena store. (See Declaration of Dennis P. Wilson, Esq. in Support of Motion for Class Certification ("Wilson Decl.”), Exh. 18 (Declaration of Plaintiff Sarah Moore in Support of Plaintiff's Supplemental Memorandum (“Moore Decl.'') at ¶ 2; Appendix of Evidence in Support of Defendant’s Opposition to Plaintiff's Motion for Class Certification ("Appx. of Evid.”), Exh. 5 (Declaration of Kai-Ching Cha in Support
. Plaintiff requests that the court strike defendant's Opposition because it was not timely filed. (See Reply to Defendant's Opposition to Motion for Class Certification ("Reply”) at 1-2; Notice of Errata Re: Plaintiff's Reply Brief Submitted in Response to Defendant's Opposition to Certification ("Errata”) at 2). Plaintiff reasons that the parties' stipulation seeking modification of certain discovery and trial deadlines provided that the Opposition would be filed on September 19, 2013. (See Reply at 2). Although the Order Modifying Discovery and Trial Schedule set a deadline by which a Motion for Class Certification had to be filed, no such deadline was set for the filing of opposition and reply papers. (See Court's Order of May 23, 2013). The Local Rules state that opposition briefing must be filed 21 days before the noticed hearing date. See Local Rule 7-9. Plaintiff set the hearing for November 21, 2013, and Ulta filed its opposition 21 days prior, on October 31, 2013. (See Opp.), Accordingly, defendant's Opposition was timely.
Plaintiff also requests that the court disregard Ulta's supporting declarations based on Ulta’s failure to identify such witnesses in response to discovery or in its Initial Disclosures, thus depriving plaintiff the opportunity to depose them. (See Reply at 2-3). Plaintiff's Errata asks that court to disregard the initial basis for challenging defendant’s declarations and instead seeks such a sanction "because all of [the declarants] should have been identified months ago by name in [defendant's] Initial Disclosures.” (See Errata at 2). Although defendant arguably should have identified the declarants by name during the discovery process, the failure to do so does not, under the circumstances of this case, prejudice plaintiff or otherwise affect the court’s conclusion.
. Because both parties submit and cite to the deposition of Dominick Archer, the court will refer to the deposition as "Archer Depo. I” when cited by plaintiff, and "Archer Depo. II” when cited by defendant.
. Plaintiff lodged a copy of the Employee Handbook/New Hire Orientation booklet plaintiff received from Ulta during her orientation. (See Notice of Lodging of Physical Exhibit: Employee Handbook/New Hire Orientation ("Notice of Lodging”)). One section of the booklet is entitled "Employee Handbook," while the other is entitled "New Hire Orientation." For purposes of clarity, the court will refer to the New Hire Orientation section of the booklet as the New Hire Orientation manual. (See, e.g., Ryan Decl. at ¶ 8, which uses the term "manual” when referring to the New Hire Orientation section.)
. Plaintiff did not submit the exhibits used or referenced in the Archer deposition with her Motion, which rendered many of the citations to his deposition confusing or unhelpful. The Motion refers to the 2011 Employee Handbook and the 2011 Ulta New Hire Orientation manual submitted as Exhibits 1 & 2 to the Wilson Decl.; however, the deposition testimony cited appears to relate to the 2012 "Associate Handbook” (with the New Hire Orientation section), which was submitted with the Supplemental Declaration of Dennis P. Wilson, Esq. in Support of Reply Brief in Support of Motion for Class Certification (“Wilson Supp. Decl.") at Exhibit 26 ("2012 New Hire Orientation manual”). Because Archer testified that the 2010-2012 versions had not substantially changed, the court considered Exhibit 26. The court has also considered Exhibits 27-30, which counsel represents were introduced as exhibits at the Archer deposition. (See id. at ¶¶ 4-7).
However, the court declines to consider the other exhibits attached to the Wilson Supp. Decl. First, the 500-plus pages of exhibits were belatedly filed, and the court will not consider evidence raised for the first time on reply. See Tovar v. U.S. Postal Serv.,
, The wording of the 2012 New Hire Orientation manual is slightly different, although the overall task list is the same. (See 2012 New Hire Orientation manual at 39-41) (page citations to the 2012 New Hire Orientation manual are to the EOF generated pages). The tasks that were revised include: “Touch base with guest experience manager”; "Use Kronos to enter any tips received for services (CA and select stores)”; "Clock out — Kronos at POS (CA and select stores)”; "Unlock your locker to access your belongings"; and "Bag check at the front." (Id.).
. This sentence is not included in the 2012 New Hire Orientation manual. (See, generally, 2012 New Hire Orientation manual at 41).
. The 2012 New Hire Orientation manual requires that associates "[n]ever leave the building without seeing [his or her] manager for a bag check.” (See 2012 New Hire Orientation manual at 41). It contains identical language regarding management’s reservation of rights to check personal items. (Id.).
. Although the 2012 Associate Handbook uses “associate” instead of “employee” the quoted paragraph is otherwise identical. (See 2012 Associate Handbook at 21).
. The Declaration of Elise Perrow Concerning Defendant's Wage, Hour, and Meal Break Policies (see Wilson Deck, Exh. 25) was withdrawn by plaintiff. (See Notice of Withdrawal of Exhibit 25, the Declaration of Elise Perrow, Submitted in Support of Plaintiff’s Motion for Certification). Accordingly, the court will not consider it.
. Mower previously provided defendant with a declaration. Accordingly, the Mower declaration submitted by plaintiff will be referred to as "Mower Decl. II.” However, Mower’s first declaration directly contradicts some of the statements in her second declaration. (Compare Appx. of Evid., Exh. 37 (Declaration of Christina Mower ("Mower Deck I”) at ¶¶ 4-6 with Mower Decl. II at ¶¶ 6-9). Accordingly, the court gives both Mower declarations substantially less weight than others submitted by the parties.
. In 2012, Ulta implemented a new timekeeping system whereby employees could clock out at the cash registers. (See Archer Depo. I at 52, 77, 101; Moore Depo. I at 71, 152). Plaintiff, however, contends that Ulta employees are still required to "undergo long off-the-clock wait times because they are still required to clock out before waiting for a manager to conduct the inspection.” (See Motion at 8, citing Moore Depo. I at 73, 152-155, 169; Ocampo Deck; Mower Deck II).
. Ulta provides a large appendix of evidence, including 37 declarations, in support of its arguments. Of the 37 declarations, one is from defense attorney Kai-Ching Cha, and another from Ulta Director of Human Resources Anita Ryan. (See Appx. of Evid. at 1-2). The remaining 35 are by Ulta employees at the store level, 27 of whom are General Managers. (See id.). General Managers are exempt employees and are therefore not part of the putative class. (See Ryan Deck at ¶ 3). This means that of the 37 declarations submitted by defendant, only eight are from class members, one of whom, Christina Mower, provided a contradictory declaration. See supra at note 11.
Although defendant’s Voluntary Interview Consent Form ("Consent Form”) was attached to the declarations, there is nothing to suggest (and Ulta does not contend) that the declarations from the eight class members were randomly selected or otherwise constitute a representative sample of employees. (See, e.g., Appx. of Evid., Exh. 1 (Declaration of Victoria Alvarez) ("Alvarez Deck’’), Consent Form) (stating that Ulta is "interviewing a cross-section of non-exempt employees[,]” but only including eight such declarations in its appendix). Moreover, despite the Consent Form's admonition that employees interviewed "may be eligible to join this lawsuit and, if the lawsuit is successful, collect money” (see, e.g., Alvarez Deck, Consent Form), the General Managers may have understood full well that they are not eligible to join the lawsuit.
Further, as the court mentioned previously, the identities of the individuals interviewed were not provided to plaintiff. See supra at note 2. Given that plaintiff was limited to employees from the Pasadena and Glendora stores based on defendant's resistance to discovery, see infra at § I.D., the parties arguably would be on equal evidentiary footing if defendant were similarly limited. Nevertheless, the court will consider all of defendant's evidence.
. The exhibit cited by defendant, Exhibit 1 to the Archer deposition, appears to be the 2012 version of the Employee Handbools/New Hire Orientation manual, rather than Exhibit 3 to which the cited testimony refers but which was not attached. (See Archer Depo. II at 127). Because Archer acknowledged that the 2011 and 2012 versions contained the same language regarding the End of Shift Routine, (see id. at 129), the court will reference Exhibit 1, the 2012 version, as well as the 2011 version submitted by plaintiff (Exh. 2) and Ulta. (See Ryan Deck, Exhs. E-F).
. Plaintiff asserts that "Defendant flagrantly dismisses the New Hire Orientation booklet as optional policy, while declaring the Employee Handbook is widely distributed. This is an impossibility as these handbooks are one and the same.” (Reply at 1). The court has reviewed the physical copy of the handbook and notes that there is one booklet with two sections. (See Notice of Lodging). One is entitled "Employee Handbook,” and the other has a back cover that becomes a second front cover when turned upside down. (See id.). The second front cover is entitled "New Hire Orientation.” (See id.; see also supra at note 4). An employee in receipt of this booklet would have both the "New Hire Orientation” and the "Employee Handbook” sections. Thus, it is true, as plaintiff asserts, that defendant's counsel has "misrepresent[ed] the nature of [defendant's] own handbook[.]” (See Reply at 1). In any event, although it strikes the court as implausible that one side of the handbook can be a "tool or guideline” (see Opp. at 4), while the other is a set of mandatory policies, this is a question of fact that has yet to be resolved.
. All ''Rule" references in this order are to the Federal Rules of Civil Procedure.
. In February 2013, defendant noted, and did not challenge, plaintiff’s estimate that the class included approximately 3,500 individuals. (See Joint Stipulation Re: Plaintiff’s Motion to Compel Further Responses to Request for Production Propounding Upon Defendant at 3; Defendant's Supplemental Memorandum in Opposition to Motion to Compel Responses From Defendant at 2). Regardless of whether the class contains over 3,000 or over 8,000 putative members, the putative class satisfies the numerosity standard in Rule 23(a)(1).
. Courts treat the de minimis defense "as an affirmative defense or have not objected’’ to the parties’ characterization as such. See Waine-Golston v. Time Warner Entertainment-Advance/New House Partnership,
. Defendant also appears to argue that plaintiff's failure to provide answers to common questions means that the putative class does not meet the Dukes commonality requirement, (See Opp. at 1-2) ("[m]erely raising unanswered common questions, as Plaintiff does, dos not satisfy Dukes")). Defendant misstates the Dul(es standard, which requires plaintiff to show that class-wide proceedings will "generate common answers” to the questions, See Dukes,
. This case is distinguishable from other cases, see, e.g., Hadjavi v. CVS Pharmacy, Inc.,
. The court also notes defendant’s mischaracterization of plaintiff's bag as “large, black-tinted, semi-opaque, [and] ... crammed full of clothes and other personal items” (Opp. at 19), when the transcript of plaintiffs deposition reflects defense counsel, Mr. Kloosterman, stating that the bag is "clear in the middle parts" and “not clear on the ends[,]” and plaintiff told him that Ulta approved her use of that bag. (See Moore Depo. II at 61, 62). Far from stating that it was "crammed full” of anything, plaintiff stated that she brought her ”[w]allet, keys, phone, identification, make-up, [and] sometimes clothing.” (See id. at 132).
. The parties' briefing on predominance was inadequate. Plaintiff summarized the requirement, and then analyzed it in only three paragraphs (see Motion at 19-20), while defendant did the same in only four. (See Opp. at 21-23). Neither party addressed the legal standards underlying the claims in this case, and as a result their briefing did not shed any light as to whether common issues predominate over individual ones with respect to any of plaintiff's claims. While "the burden of representation lies upon [the parties], and not upon the Court[,]” U-Haul Co. of Nevada, Inc. v. Gregory J. Kamer, Ltd.,
. How long plaintiffs spent waiting for and undergoing exit inspections is an issue that goes to damages and perhaps to one prong of the de minimis standard. See infra at § II.B.2. Differences in the amount of time the inspections took do not raise individualized issues that defeat predominance. At most, that evidence shows that individual employees may be entitled to different damages. Yet the law is settled that individualized damages will rarely, if ever, preclude class certification. See Leyva v. Medline Industries Inc.,
. The IWC has promulgated several orders covering specific industries and occupations. All wage orders contain the same definition of "hours worked” as wage order No. 7. See Morillion v. Royal Packing Co., 22 Cal.4th 575, 581,
. The court is mindful that it may not rely on uniform policies "to the near exclusion of other relevant factors touching on predominance.” In re Wells Fargo,
. An employee's choice to work overtime or through a break, even if not required to do so, is irrelevant to whether the employee is "suffered or permitted to work” and is thus irrelevant to whether the employee is entitled to compensation. See, e.g., Morillion, 22 Cal.4th at 587,
. The court is also concerned that defendant’s argument in this regard simply ignores the workplace reality that individuals need to bring items to work such as medications, feminine hygiene products, and other personal items. Query whether employees have protectable privacy rights in keeping such items in a bag, purse, backpack, etc., outside the view of their colleagues and supervisors. Further, not only does leaving such items in a car in a parldng lot present security risks, but leaving them outside the workplace leaves workers at risk of temperature fluctuations affecting the efficacy of such items, and perhaps more significantly, not being able to access these items when they need them. Another equally important fact is that many men and women, especially low wage workers, bring food with them to work because they cannot afford to buy lunch everyday. Arguably, a policy that effectively discourages workers from bringing food to work in a bag or lunch container — as there is no other way to carry a lunch — undermines California’s labor law to provide eligible employees with their mandated meal periods. In short, to claim that bringing any of these items to work in a bag — whether food, medications, and/or other personal items — results from employee "choice” simply has no basis in reality.
. The court has reviewed Defendant's Notice of Recent Decision regarding the summary judgment decision in the Frlekin case. (See Defendant’s Notice of Recent Decision, Dkt No. 114). However, that decision has little bearing on the instant case because it (a) related to the merits of the class members' claims rather than the propriety of class certification; and (b) was based on "plaintiffs[’] agree[ment] to limit their claims to the theory that all employees voluntarily brought bags to work solely for personal convenience.” (See Notice of Recent Decision, Exh. A at 13-14).
. The employees in the rest period subclass were on the clock during their inspections, and plaintiff has not alleged that she was not paid for any hours during which she was clocked in. (See, generally, FAC). Accordingly, the liability analysis for the rest period subclass will include whether the time was "hours worked” under California law, see supra at § II.B.l.a., but instead of asking whether the employees in the rest period subclass were uncompensated for that time, the court will ask whether that time cut into their legally mandated breaks. See infra at II.B.l.d.
. See supra at note 13,
. This standard was cited with approval by the Ninth Circuit in Gillings v. Time Warner Cable LLC,
, This is likely a non-issue, however, as the de minimis defense would not apply to the rest break subclass, as they were clocked in — and presumably paid — during their exit inspections. See infra at § II.B. 1 .d.
. The California Supreme Court has acknowledged, in the context of a representative action under Cal.Code Civ. Proc. § 382, that wage and hour disputes should, given the "remedial” nature of California’s labor laws, routinely proceed as class actions. See, e.g., Sav-On Drug Stores, Inc. v. Superior Court,
. A “Berman hearing” is a procedure under Cal. Lab.Code § 98, which provides for an administrative wage adjudication process. See Sonic-Calabasas A, Inc. v. Moreno,
. The court retains discretion to certify "particular issues” under Rule 23(c)(4) that are common to all members of the class and apply Rule 53 to appoint a special master to adjudicate remaining issues related to damages. See, e.g., Lilly v. Jamba Juice Co.,
. The proposed class in the Galvez action is somewhat different, as plaintiff seeks to certify a class of all Ulta retail employees with the following subclasses: (1) all employees who received an ATM card as their final form of payment; (2) all current employees who have received at least one itemized wage statement; and (3) all former employees who received an itemized wage statement along with their final wages. (See Galvez Statement, Exh. A at 2). In addition to causes of action related to exit inspections, Galvez claims that Ulta committed other Labor Code violations "by failing to timely pay all wages due upon her separation by issuing ATM cards, which impose certain fees, as the form of her final payment and by failing to keep accurate records of employees' hours and gross pay.” (Id.).
