Michael McIntosh and Amanda McIntosh
In re:
MICHAEL
MEMORANDUM OPINION AND ORDER SANCTIONING FLORIDA CREDIT RESEARCH, INC. FOR VIOLATING THE DISCHARGE INJUNCTION
Whеn Amanda McIntosh - a single mother and registered nurse - checked her bank balance while at work one day, she “freaked out.” The bank app on her phone showed a negative balance, even though she had over $21,000 on deposit. Ms. McIntosh was shocked and thought she had been the victim of identity theft. But
Ms. McIntosh is now before this Court - the Court that issued her bankruptcy discharge over twenty years ago - seeking to hold Florida Credit Research in contempt of court and requesting actual and punitive sanctions for violating the discharge injunction. Florida Credit Research has since released its writ of garnishment, ceased its collection efforts, and acknowledged the debt it sought to collect had in fact been discharged. But it argues it should not be held in contempt because, under the Supreme Court‘s 2019 decision in Taggart v. Lorenzen,1 there was a “fair ground of doubt”2 as to whether collection of this debt violated the discharge injunсtion. Under this standard, civil contempt may be appropriate only “when the creditor violates a discharge order based on an objectively unreasonable understanding of the discharge order or the statutes that govern its scope.”3
After separate trials first on entitlement to sanctions and then on the amount of sanctions, the Court concludes that Florida Credit Research‘s actions were based on an objectively unreasonable understanding of Ms. McIntosh‘s bankruptcy discharge, and that there was no fair ground of doubt that collection of this twenty-year-old, discharged debt violated the discharge injunction. Florida Credit Research is therefore in contempt of court and will be sanctioned in the amount of $64,686.93, consisting of $33,124.62 in actual compensatory sanctions for legal fees and costs incurred, $10,000.00 for emotional distress, and $21,562.31 in punitive sanctions.
I. Jurisdiction, Authority, Venue, and Procedure.
Under Bankruptcy Code section
Bankruptcy courts enforce this injunction through their statutory contempt powers granted under Bankruptcy Code section
The Court has subject matter jurisdiction under
Venue is proper in this District under
II. Background.
This matter is before the Court on Ms. McIntosh‘s motion for sanctions against Florida Credit Research for violating the discharge injunction,18 which she filed together with a motion to reopen her closed twenty-year-old bankruptcy case on April 14, 2023.19 The Court held a preliminary hearing on these motions on May 10, 2023.20 In advance of that hearing, Florida Credit Research filed a response in opposition to the motion for sanctions21 and Ms. McIntosh filed a reply.22
Ms. McIntosh and Florida Credit Research timely filed their briefs in advance of the August 15 evidentiary hearing.27 Two witnesses testified at this evidentiary
hearing: (1) James Jacobson, who owned both Florida Credit Research and the law firm of Jacobson, Sobo & Moselle, and (2) Mark Rickard, Florida Credit Research‘s state court counsel, who for many years worked at Jacobson, Sobo, & Moselle, and who now has his own law firm called Law Guard. At the conclusion of the evidentiary hearing, after considering the testimony of Mr. Jacobson and Mr. Rickard, along with the exhibits admitted into evidence28 and certain judicially noticed documents,29 the Court announced orally its finding that Florida Credit Research had violated the discharge injunction and that as a result, Ms. McIntosh was entitled to sanctions. The Court then scheduled another evidentiary hearing for December 12, 2023, to consider the amount of sanctions.30 The order setting this second evidentiary hearing provided additional deadlines - for initial, expert, and pretrial disclosures, to complete discovery, and to exchange and object to exhibits - all related to the amount of sanctions.31
The Court conducted this second evidentiary hearing on December 12, 2023. Although Florida Credit Research‘s bankruptcy counsel attended, participated in, and made argument at the hearing, neither Mr. Jacobson, Mr. Rickard, nor any other client representative of Florida Credit Research was present. The Court heard testimony from two witnesses - Ms. McIntosh and her daughter. Considering their testimony, the exhibits admitted into evidence,32 and the unobjected-to proffers of counsel, the Court now makes the following findings of fact and conclusions of law.33
III. Findings of Fact.
A. Ms. McIntosh‘s 2002 “No-Asset” Chapter 7 Bankruptcy Case.
Ms. McIntosh filed a joint chapter 7 bankruptcy petition with her then-spouse Michael McIntosh on July 8, 2002.34 She listed 35 unsecured creditors on her bankruptcy schedules, including the following $7,400.00 credit card dеbt incurred in October
There was no evidence - and Florida Research Credit has not contended - that this debt was for anything other than unpaid credit card bills. In other words, Florida Credit Research has not contended this was a non-dischargeable debt for money to the extent obtained by false pretenses, a false representation, or actual fraud, or by use of a materially false written statement;35 for fraud or defalcation while acting in a fiduciary capacity, embezzlement, or larceny;36 or for willful and malicious injury by the debtor to another entity or to the property of another entity.37
Ms. McIntosh‘s bankruptcy case was a “no-asset” chapter 7 case,38 meaning the chapter 7 trustee determined there was no non-exempt property available for distribution to creditors. Because her case was a “no-asset” case, under
B. Florida Credit Research‘s 2003 Lawsuit and Judgment.
Florida Credit Research - which was owned by Mr. Jacobson, a now-retired attorney - was in the business of purchasing bad debts from сredit card companies. It had, over the years, purchased - and then pursued collection of - well over ten thousand debts. Much of that collection work was done by the law firm of Jacobson, Sobo & Moselle, which Mr. Jacobson also owned, and where Mr. Rickard worked for many years.
On March 20, 2003 - five months after Ms. McIntosh received her chapter 7 discharge - Florida Credit Research, as assignee of Metris Companies, Inc., sued her in state court to collect on a $7,382.90 debt. There was no evidence as to how Florida Credit Research acquired its claim from Metris Companies, or whether Metris Companies was Ms. McIntosh‘s original creditor, and if not, how (and from whom) Metris Companies acquired its claim against Ms. McIntosh. Further, due to its age and that it predated the advent of electronic case filing, no copy of the original complaint could be located.
A copy of Florida Credit Research‘s final judgment, however, does exist. It shows that on November 19, 2003, a Florida state court entered final judgment in favor of Florida Credit Research, Inc., as
| Principal | $7,382.90 |
| Costs | $220.00 |
| Prejudgment Interest43 | $4,616.31 |
| Attorneys Fees | $800.00 |
| Total | $13,019.21, plus statutory interest. |
There was no evidence that for the next nineteen-plus years any action was taken to enforce this judgment.44
C. Florida Credit Research‘s 2023 Collection Efforts.
Then on February 6, 2023, Florida Credit Research filed a motion for proceedings supplementary to execution in state court, seeking to collect on this nearly twenty-year-old judgment. In an affidavit accompanying that motion, Mr. Rickard stated that Ms. McIntosh owed $24,839.19 as of that date. Although nearly twenty years had gone by, Florida Credit Research did not conduct any search (including a national PACER45 search) to see if its judgment debtor had filed for
bankruptcy. But Florida Credit Research clearly did some investigation, because it was able to identify a bank where Ms. McIntosh had money on deposit. A few days after filing its motion for proceedings supplementary, Florida Credit Research then sought, obtained, and served on JPMorgan Chase Bank, N.A. a writ of garnishment. JPMorgan Chase Bank responded that it was holding $21,117.46 in three accounts: Ms. McIntosh‘s savings account, her checking account, and a joint account shared with her daughter (who was a high school senior at the time).
Shortly thereafter, Ms. McIntosh checked her bank balance on her phone while at work and “freaked out” because it showed a negative balance. She contacted her bank, fearing she had been the victim of identity theft. Instead, she learned her accounts had been garnished. The bank provided her contact information for an attorney for Florida Credit Research. Ms. McIntosh then called that attorney46 and
Notwithstanding Ms. McIntosh‘s testimony - which the Court found to be credible - Mr. Rickard claims the first time he learned Ms. McIntosh had filed for bankruptcy was when she served an answer and motion to dissolve the writ of garnishment on March 21, 2023, to which she attached a copy of the docket and the creditor list from her 2002 bankruptcy case. That creditor list contained 45 names and addresses, including “Direct Merchants Bank, PO Box 21550, Tulsa OK 74121.” Because her bankruptcy case was so old, however, the underlying filings (including her bankruptcy schedules) wеre not available electronically on the Court‘s CM/ECF system.
On March 27, 2023 - after clearly being put on notice that Ms. McIntosh had previously filed for bankruptcy and was asserting this debt had been discharged - Florida Credit Research nevertheless filed a motion for final judgment in garnishment in the state court. In its motion, Florida Credit Research asserted that because neither it nor Metris Companies (the entity from whom Florida Credit Research claims to have acquired the debt on which it sued to obtain the judgment) were listed on the creditor list in Ms. McIntosh‘s bankruptcy case, this debt was an “unscheduled” debt that was not discharged under Bankruptcy Code section
D. Contempt Proceedings Against Florida Credit Research.
On April 14, 2023, Ms. McIntosh moved to reopen her twenty-year-old chapter 7 bankruptcy case47 and filed a motion for sanctions against Florida Credit Research for violating the discharge injunction.48 This Court then issued a notice of hearing on April 25, 2023, setting a May 10, 2023 hearing on both the motion to reopen and the
motion for sanctions.49 That same day - April 25, 2023 - Florida Credit Research filed a voluntary dissolution of the writ of garnishment in state court, which resulted in Ms. McIntosh finally regaining access to her accounts after more than two months. At the May 10 hearing, the Court set the August 15 evidentiary hearing to consider the threshold issue of whether Ms. McIntosh was entitled to sanctions against Florida Credit Research.
At the outset of the August 15 evidentiary hearing, Florida Credit Research admitted the debt it was seeking to enforce was the $7,400.00 debt listed on Ms. McIntosh‘s bankruptcy schedules as owed to Direct Merchants Bank. The evidence at trial showed that in 2003 “Direct Merchants Bank” issued credit card statements with an address listed as PO Box 21550, Tulsa, OK 74121-1550, and with directions to “make payments payable to Direct Merchants Bank.”50 That is the
Mr. Rickard testified that “Direct Merchants Bank” was not an actual bank, but instead was a registered trademark owned by Metris Companies, which Metris Companies then licensed to its subsidiary, Direct Merchants Credit Card Bank, N.A., to use as a “d/b/a.” Mr. Rickard knew this because he had represented Florida Credit Research in thousands of collеction lawsuits as its attorney, including as an attorney at Jacobson, Sobo & Moselle, where he had worked from late 1999 through 2014. He demonstrated an extensive knowledge and understanding of Florida Credit Research‘s practices and procedures in acquiring debts from other companies; the relationship between Metris Companies and Direct Merchants Bank, from whom Florida Credit Research had purchased thousands of debts for collection over the years; and Florida Credit Research‘s practices and procedures in seeking to collect these debts. Consistent with Mr. Rickard‘s testimony, Mr. Jacobson also testified that Florida Credit Research had filed over 10,000 collection actions and did business with Metris Companies and Direct Merchants Bank on multiple occasions.
At the December 12 evidentiary hearing to consider an appropriate award of sanctions, the Court heard testimony from Ms. McIntosh and her daughter about the emotional distress Florida Credit Research‘s actions caused Ms. McIntosh. With her savings and checking accounts frozen pending entry of a final judgment in garnishment, Ms. McIntosh was unable to provide her daughter with many of the accoutrements attendant to being a senior in high school - including a new prom dress and a class ring. Her daughter also could not go on a senior class trip, and Ms. McIntosh had to delay paying for her daughter‘s driving lessons. Although Ms. McIntosh had previously prepaid for a trip to Chicago with her daughter to celebrate her senior year, because of the garnishment Ms. McIntosh now had very little spending money - with the funds she had set aside for meals and entertainment having been garnished - with which to enjoy this trip with her daughter.
During this time Ms. McIntosh had trouble paying some bills, she had to open a new bank account to receive her paychecks, and, as a single mother on a nurse‘s salary, she suffered significant emotional distress over how she would be able to pay for her daughter‘s college education. She was also concerned with how she would even be able to afford lawyers to fight this wrongful garnishment, with the source of savings she might otherwise have used to pay legal fees having been garnished. Ms. McIntosh testified that because of the garnishment, she was emotionally unavailable to share in the joy of her daughter‘s senior year due to her worries about her savings having been garnished for a debt she understood to have been discharged twenty years earlier.
The Court received evidence of the legal fees and costs Ms. McIntosh incurred in connection with this matter. Her bankruptcy counsel, Robert Gusrae, Esq., billed her $19,635.00 in legal fees through November 20, 2023, representing 56.1 hours of work at $350 per hour. The Court also received (without objection) Mr. Gusrae‘s proffer that he did an additional 4.0 hours of work since that invoice and through the December 12 hearing, also at $350 per hour, resulting in $1,400.00 in additional fees. His bill also included $2,707.62 in costs for two depositions. These fees and costs due to Mr. Gusrae - which the Court finds to be entirely reasonable - total $23,742.62.
III. Conclusions of Law.
Florida Credit Research argues that because it was enforcing a debt it did not see listed on Ms. McIntosh‘s bankruptcy schedules, it could safely assume the debt was an unscheduled debt that was not discharged, and if Ms. McIntosh contended otherwise, it was her burden to prove so. As discussed below, Florida Credit Research‘s position ignores the plain text of Bankruptcy Code section
A. Bankruptcy Discharge Generally.
The goal of most individual chapter 7 debtors is to obtain a discharge of their prepetition debts under Bankruptcy Code section
of the order for relief under” chapter 7.52 A bankruptcy discharge provides a debtor with “a financial ‘fresh start’ by ‘releasing the debtor from personal liability with respect to any discharged debt.‘”53 Under Bankruptcy Code section
Violation of the discharge injunction may be punished as contempt of court57 under a bankruptcy court‘s “inherent power to punish contempt against it,”58
more exacting than the ‘preponderance of the evidence’ standard but, unlike criminal contempt, does not require proof beyond a reasonable doubt.”62
Although Taggart imposed restrictions on a court‘s ability to impose civil contempt sanctions for violation of the discharge order, nothing in Taggart suggests any modification to a debtor‘s prima facie burden to prove by clear and convincing evidence that a creditor violated the discharge order.63 What Taggart does is essentially provide an affirmative defense to the creditor, which only comes into play after the debtor makes her prima facie case. Thus, even if a court finds by clear and convincing evidence that a creditor violated the discharge order, the court may only “impose civil contempt sanctions when there is no objectively reasonable basis for concluding that the creditor‘s conduct might be lawful under the discharge order.”64 If the creditor can establish a fair ground of doubt as to whether its actions violated the discharge order, under Taggart the court cannot impose civil contempt sanctions.65
B. Exceptions to Discharge Generally.
Even when a debtor receives a discharge, certain types of debts may be excepted from that discharge.66 For some of these potentially non-dischargeable debts (debts arising from certain specifically enumerated bad acts),67 a creditor must file a
timely complaint to determine dischargeability, otherwise the debt will be discharged.68 For any other type of potentially non-dischargeable debt, however, a determination of dischargeability may be sought at any time69 by either the debtor or a creditor, in either the bankruptcy court or in state court.70 And ordinarily, it
In “asset” cases (where a claims bar date is set because there are assets available for distribution to creditors), Bankruptcy Code section
C. The Unscheduled Debts Exception to Discharge under Section 523(a)(3).
Bankruptcy Code section
(3) neither listed nor scheduled under section 521(a)(1) of this title, with the name, if known to the debtor, of the creditor to whom such debt is owed, in time to permit-
(A) if such debt is not of a kind specified in paragraph (2), (4), or (6) of this subsection, timely filing of a proof of claim, unless such creditor had notice or actual knowledge of the case in time for such timely filing; or
(B) if such debt is of a kind specified in paragraph (2), (4), or (6) of this subsection, timely filing of a proof of claim and timely request for a determination of dischargeability of such debt under one of such paragraphs, unless such creditor had notice or actual knowledge of the case in time for such timely filing and request.74
In other words, for a debt that does not arise from certain enumerated bad acts set forth in section
to amend the schedules to add a creditor so that the debtor may have an accurate list of the discharged debts, thereby assisting, in a practical manner, in the implementation of the debtor‘s fresh start.78It is not uncommon for a debtor to discover, after the entry of the discharge order and the closing of a no-asset chapter 7 bankruptcy case, that a creditor was omitted from the schedules. Sоme debtors, apparently believing that debts must be scheduled to be discharged, have moved to reopen the case to amend the schedules to add the creditor. Some courts have permitted this unless there is evidence of fraud or intentional design in omitting the creditor from the schedules. Other courts have refused to permit the reopening of a bankruptcy case to permit a debtor to schedule an omitted debt.
Under the language of section
523(a)(3)(A) it is unnecessary to reopen a case to obtain a discharge of an unscheduled debt in a no-asset case. In a no-asset chapter 7 case, no deadline is set for the filing of claims. Therefore, the lack of notice to the creditor does not deprive the creditor of the opportunity to file a timely proof of claim. In such circumstances, unless the debt falls within subsection523(a)(2) ,(a)(4) or(a)(6) , it is discharged. If the debt does fall within those subsections, since the deadline for filing a dischargeability complaint will have passed before the case is closed, reopening the case will not alter the fact that the debt is nondischargeаble. Nevertheless, a bankruptcy court has the discretion to reopen a case to permit a debtor
Notwithstanding this widely-accepted explanation of
D. Matter of Baitcher.
In Baitcher, debtor Barbara Baitcher filed a no-asset chapter 7 case in which she failed to list a creditor, John Samuel.80 After she received a discharge and her case was closed, Samuel obtained a judgment against her in state court for a prepetition debt.81 The debtor then movеd to reopen her bankruptcy case to add Samuel‘s name to her list of creditors.82 The bankruptcy court granted that motion, and then permitted the debtor to file an adversary proceeding to determine the dischargeability of the debt under
The Eleventh Circuit agreed with Samuel and reversed the district court and the bankruptcy court, determining that there were disputed issues of fact as to the dischargeability of Samuel‘s debt, and holding that the bankruptcy court erred in granting summary judgment.87 In deciding that summary judgment should not have been granted, the Eleventh Circuit suggested that if the debtor could show an honest mistake - and not “fraud or intentional design” - then she should have her discharge.88 But, the Eleventh Circuit held, this issue could not be resolved on summary
To the extent Baitcher applies at all here, it does not create any fair ground of doubt as to whether Florida Credit Research‘s debt was disсharged. Florida Credit Research has never alleged Ms. McIntosh fraudulently or with “intentional design” failed to schedule Florida Credit Research or any of its predecessors in interest as a creditor. Fraudulent omission or intentional design in failing to list a creditor, however, is the only circumstance in which Baitcher might arguably apply.90 Because that is not the case here, Florida Credit Research‘s purported reliance on Baitcher and cases applying it cannot create any fair ground of doubt as to whether the debt it now seeks to collect was discharged.
But even if one construes Baitcher as holding that a debtor‘s intent is relevant to determine whether under
If the good faith test applies only to Section 523, then Baitcher has added a nondischargeable category (bad faith
omission from the schedules of a non-fraud claim) that Congress never adopted. If it applies to Section 350 [closing and reopening cases], the case cannot be reopened and dischargeability remains unadjudicated. However, debtors have the right to plead a bankruptcy discharge as an affirmative defense to an action on the debt in state court. The state courts have concurrent jurisdiction to determine dischargeability, at least after the [bankruptcy] case is closed. * * *
Thus, if in a closed “no-asset” case, a non-fraud claim is unscheduled and later sued upon, the debtor may plead Section 523(a)(3) as a defense in the court where the suit is brought. What Baitcher does is deny the debtor‘s right to reopen and obtain a federal forum, if the omission was made through design or fraudulent intent. This right may or may not be valuable. It may deрrive [the] debtor of what is viewed as a more specialized, and perhaps more sympathetic, forum to litigate this question, or it may not. Whatever the practical effect, the federal forum is lost to the debtor who failed to establish good faith in omitting the debt from debtor‘s schedules. The sine qua non of bankruptcy is full disclosure and the granting of relief to honest but unfortunate debtors. Under Baitcher, those who fail the test are not entitled to reopen their case and obtain a determination, in the bankruptcy forum, of entitlement to a discharge under Section 523.93
Thus, Baitcher does not stand for the proposition - as Florida Credit Research posits - that a debtor has the burden to reopen her case to seek a determination of dischargeability of an allegedly unscheduled debt for that debt to be discharged. That debt has been discharged as a matter of law under
E. Florida Credit Research Violated the Discharge Injunction.
Florida Credit Research acknowledges it is not asserting Ms. McIntosh intentionally omitted this debt from her schedules or that any omission, if intentional, was the result of fraud or intentionаl design.94 With that acknowledgment, Baitcher simply does not apply at all here. Accordingly, there was no objectively reasonable basis for Florida Credit Research to believe Ms. McIntosh‘s failure to move to reopen her bankruptcy case to seek a determination of dischargeability somehow renders Florida Credit Research‘s claim enforceable because the current holder of the debt didn‘t see its name listed on her bankruptcy schedules. Indeed, such a construction of the discharge injunction would turn it on its head and render any debt that has been transferred from the original creditor to another entity presumptively nondischargeable, and improperly put the burden on the debtor to prove the new holder of the claim is the successor to the original creditor. To impose this type of burden - in time, money, and aggravation - on a debtor who has already discharged her debts is absurd and cruel, would eviscerate the protections of the discharge injunction, and certainly is not what Taggart requires.
Florida Credit Research‘s admission that there is no argument Ms. McIntosh intentionally or fraudulently failed to schedule this debt, combined with the plain text of
F. Contempt Sanctions.
As the Eleventh Circuit explained in In re McLean,95 “[b]ankruptcy courts may impose compensatory sanctions for actual damages that a debtor incurs as a result of a creditor‘s violation of the discharge injunction” under
Courts can also impose coercive sanctions for violation of the discharge injunction, “the sole purpose of which is typically to bring an end to an ongoing contempt.”99 And courts can impose punitive sanctions, which are “for offenses already completed.”100 Punitive sanctions “take the form of a fixed fine and have no practical purpose other than punishment.”101 “[I]n bankruptcy as well as other contexts, courts have ‘traditionally been reluctant to grant punitive damages absent some showing of reckless or callous disregard for the law or rights of others.‘”102 Thus, “punitive sanctions are appropriate only where a party acted with sufficient notice concerning the legal import of its offending actions.”103
“Because punitive sanctions are for offensеs already completed, they take on the character of criminal punishment and render the contempt criminal in nature.”104 Thus, “due process requires
IV. Imposition of Sanctions.
A. Actual Compensatory Sanctions.
1. Attorneys’ Fees and Costs.
Having considered the appropriate standards for imposition of sanctions against Florida Credit Research, the Court concludes an award of $33,124.62 in actual compensatory sanctions for legal fees and costs is appropriate. This amount consists of $23,742.62 for Mr. Gusrae‘s legal fees and costs, plus $9,382.00 for Mr. Shmucher‘s and Ms. Anderson‘s work in state court fighting the writ of garnishment (but not for the work duplicative of Mr. Gusrae‘s, nor for the work they did preparing a Federal Fair Debt Collection Practices Act or Florida Consumer Collection Practices Act complaint).
2. Emotional Distress.
In addition, the Court will award $10,000.00 as actual compensatory sanctions for the emotional distress Florida Credit Research caused to Ms. McIntosh. As she testified, Ms. McIntosh is a registered nurse and single mother, whose daughter was a high school senior when Florida Credit Research wrongly seized her (and her daughter‘s) bank accounts to collect a 20-year-old discharged debt. She clearly suffered emotional distress because of Florida Credit Research‘s conduct.
One thing in life we can never get back is time. Ms. McIntosh and her daughter can never get back the time near the end of her daughter‘s senior year when they were looking forward to graduation, prom, a class ring, driving lessons, a celebratory trip, and preparing to go to college. Rather than enjoy the savings Ms. McIntosh had squirreled away to spend on her daughter for these things, those funds were frozen, and she instead had to hire lawyers to get them back. Now she has her savings back,
The Court therefore finds, by clear and convincing evidence, that Ms. McIntosh suffered significant emotional distress caused by Florida Credit Research‘s violation of the discharge injunction.110 As compensation for this emotional distress, the Court determines that - while there is no price one can put on time that can never be recaptured - $10,000.00 is an appropriate measure of damages for the significant emotional distress Ms. McIntosh suffered during this time that should have been filled with joy, celebration, and optimism for her daughter‘s future. Accordingly, the Court will award her a total of $43,124.62 in actual compensatory sanctions, consisting of $33,124.62 in legal fees and costs, plus $10,000.00 for emotional distress.
B. Punitive Sanctions.
Finally, as to punitive sanctions, the Court finds Florida Credit Research‘s conduct to have been egregious and reprehensible, and showed “a reckless or callous disregard for the law or rights of others.”111 Ms. McIntоsh has proven beyond a reasonable doubt that Florida Credit Research violated the discharge injunction when it sought, obtained, and served a writ of garnishment seeking to collect a discharged debt, and then refused to release the writ until after she moved to reopen her bankruptcy case and sought sanctions, and this Court set those matters for hearing. Heeding McLean‘s dictates, the Court has afforded Florida Credit Research all due process required before imposing punitive sanctions, including the following:
- Florida Credit Research was served with the motion for sanctions and the notice of hearing on that motion,112 in which Ms. McIntosh clearly sought punitive damages;113
- the Court held a preliminary hearing on the motion for sanctions,114 at which Florida Credit Research‘s counsel appeared and made argument, and in advance of which Florida Credit Research filed an objection;115
- the Court then issued a scheduling order setting an evidentiary hearing to determine whether Ms. McIntosh was entitled to any sanctions against Florida Credit Research, and setting deadlines for discovery, pretrial disclosures, exchange of exhibits, and lеgal briefs;116
- the Court then held an evidentiary hearing to determine whether Ms. McIntosh was entitled to sanctions against Florida Credit Research, at which Florida Credit Research called two witnesses to testify in its defense - its principal James Jacobson and its state court counsel Mark Rickard;
- after that evidentiary hearing, the Court issued a second scheduling order, setting another evidentiary hearing to consider the appropriate amount of sanctions and setting additional deadlines for further discovery, initial and pretrial disclosures,
and exchange of exhibits, with respect to this issue;117 - in advance of that hearing, Florida Credit Research took additional discovery, including the depositions of Ms. McIntosh and her daughter;118
- the Court then held the evidentiary hearing on the amount of sanctions, at which Florida Credit Research again appeared through counsel and had an opportunity to cross-examine Ms. McIntosh‘s witnesses; and
- at the conclusion of that hearing, the Court entertained argument from both Ms. McIntosh and Florida Credit Research.
Having concluded that Florida Credit Research has been afforded all requirеd due process before considering the imposition of punitive sanctions, the Court next concludes - for the reasons discussed above - that Florida Credit Research showed a reckless or callous disregard for both the law (this Court‘s discharge order) and the rights of Ms. McIntosh (the protections to which she is entitled as a result of the discharge injunction).119 Indeed, Florida Credit Research‘s conduct is indicative of an overly aggressive business model that encourages extortive settlements of debts that by law have been discharged. By proceeding as it had, Florida Credit Research was betting that rather than bring this case to the bankruptcy court and have a trial, Ms. McIntosh would settle for some lesser amount to make the problem go away. Ms. McIntosh didn‘t take the bait, but she never should have been in that position to begin with.
The Court finds Florida Credit Research‘s conduct to have been reckless, reprehensible, and egregious, warranting punitive sanctions.120 Considering punitive sanctions awards in other cases,121 the Court determines that punitive sanctions in the amount of $21,562.31, representing 50% of the amount of actual compensatory sanctions awarded, is appropriate here. The Court therefore awards Ms. McIntosh a total of $64,686.93 in sanctions - representing $33,124.62 in attorneys’ fees and costs, $10,000.00 for emotional distress, and $21,562.31 in punitive sanctions - against Florida Credit Research.
V. Conclusion.
The Court recognizes there is a robust market for the purchase and sale of unpaid
A debtor who files a chapter 7 case and obtains a discharge necessarily emerges from her bankruptcy case with nothing but exempt assets (if she has any assets at all). She should be able to rely on that discharge and not have to continually hire lawyers to defend against claims of debt purchasers each time a debt is sold. It was reckless, egregious, and reprehensible for Florida Credit Research to have put that onus on her. After considering the evidence, and for the reasons discussed above, the Court concludes that Florida Credit Research violated the discharge injunction in Ms. McIntosh‘s bankruptcy case and is liable to Ms. McIntosh for sanctions in the total amount of $64,686.93.
Accordingly, it is ORDERED that:
- Ms. McIntosh‘s Expedited Motion for Sanctions Against Florida Credit Research Inc. for Violation of the Discharge Injunction123 is GRANTED.
- Ms. McIntosh is awarded actual compensatory sanctions in the amount of $43,124.62 against Florida Credit Research, Inc.
- Ms. McIntosh is awarded punitive sanctions in the amount of $21,562.31 against Florida Credit Research, Inc.
- The Court will enter a separate judgment in favor of Ms. McIntosh and against Florida Credit Research, Inc., in the total amount of $64,686.93.
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Copies furnished to all counsel of record via CM/ECF.