HARRIET MARSHALL v. BROWN‘S IA, LLC
No. 2588 EDA 2017
IN THE SUPERIOR COURT OF PENNSYLVANIA
June 19, 2019
2019 PA Super 191
J-A27001-18. Appeal from the Judgment Entered July 10, 2017 In the Court of Common Pleas of Philadelphia County Civil Division at No(s): September Term, 2015 No. 03279
OPINION BY BOWES, J.: FILED JUNE 19, 2019
Harriet Marshall appeals from the July 10, 2017 judgment in favor of Appellee Brown‘s IA, LLC, and alleges that she is entitled to a new trial because the trial court erred in refusing to give an adverse inference instruction based on Appellee‘s spoliation of videotape evidence. We vacate the judgment and remand for a new trial.
Brown‘s IA, LLC (“ShopRite“) owns thirteen grocery stores, one being the Island Avenue ShopRite in Philadelрhia. On August 6, 2014, Ms. Marshall slipped on water, fell in the produce aisle of the store, and aggravated a pre-existing injury to her hip and back. ShopRite employees came to her aid and
Approximately two weeks later, ShopRite received a letter of representation from Ms. Marshall‘s counsel requesting that ShopRite retain, inter alia, surveillance video of the accident and area in question for six hours prior to the accident and three hours after the accident. Additionally, the letter cautioned:
If any of the above evidence exists, and you fail to maintain same until the disposition of this claim, it will be assumed that you have intentionally destroyed and/or disposed of evidence. Please be advised that you are not permitted, and are in no position, to decide what evidence plaintiff would like to review for this case. Accordingly, discarding any of the above evidence will lead to an Adverse Inference against you in this matter.
Plaintiff‘s Exhibit 3 (letter from counsel, 8/18/14, at 1).
Ms. Marshаll‘s slip and fall was captured on the store‘s video surveillance system. However, ShopRite decided to preserve only thirty-seven minutes of video prior to Ms. Marshall‘s fall and approximately twenty minutes after, and permitted the remainder to be automatically overwritten after thirty days. Subsequently, counsel for ShopRite told the jury in his opening statement
ShopRite‘s Risk Manager, Matthew McCaffery, testified that it was ShopRite‘s “rule of thumb” to preserve video surveillance from twenty minutes before and twenty minutes after a fall. He opined that the video produced was sufficient to see the defective condition if it could be seen at all. Since the substance on the floor could not be seen on the retained portion of the video, he maintained it “would be a fool‘s errand” to go back several hours as requested. N.T. Jury Trial, 1/13/17, at 35. He added that it was impractical and costly to retain the requested six hours of pre-incident videotape.
At trial, ShopRite offered еvidence of its reasonable care in keeping the store premises safe for customers. Managers testified that employees were trained in the importance of preventing slip and falls, and described financial incentives for employees who located and cleaned up spills. The store also uses the Gleason system, an electronic monitoring system whereby, once per hour, an employee walks around the store on a designated route that passes thirty-five buttons. As the employee inspects the flоor in each area near the button, he or she uses an electronic wand to press the button indicating whether there was a wet spill, dry spill, or the area was clear. The system
Ms. Marshall contended below that ShopRite‘s cоnscious decision not to retain the video evidence constituted spoliation, and she asked the trial court to give an adverse inference charge to the jury.3 N.T. Jury Trial, 1/14/17, at 14. ShopRite argued there was no relevant evidence disposed of as the video did not show drops of water on the floor, and furthermore, it did not act in bad faith in deleting the additional video requested. The trial court observed first that the fact that the video was requested did not make it relevant. It concluded further that there was no bad faith on the part of ShoрRite, and refused to give the requested adverse inference charge. The court did agree, however, that Ms. Marshall‘s counsel could argue to the jury that it should infer from ShopRite‘s decision not to retain more of the video prior to Ms. Marshall‘s fall that the video was damaging to ShopRite.
But you have seen the video, you have seen the quality of the video. Is there really any expectation that if more video had been saved that we would have seen something, we would have seen when this obviously small spot of water that you can‘t even see on the floor could have gotten on the floor?
N.T. Jury Trial, 1/17/17, at 71.
The jury returned a verdict in favor of ShopRite, finding no negligence. Ms. Marshall filed timely post-trial motions alleging that she was entitled to a new trial because the trial court errеd in refusing to give the requested spoliation instruction to the jury. The motion was deemed denied pursuant to
[ShopRite] deliberately failed to retain (i.e., destroyed) relevant and material video surveillance evidence which, if preserved, would have established: a) when the dangerous condition that caused [Ms. Marshall] to slip and fall came into еxistence; and b) whether [ShopRite] fulfilled its duty to make its supermarket safe for customers by adhering to its policies and procedures of inspecting for and removing defects, as it claims to have done. Given this fact, did the trial court abuse its discretion by declining to read a spoliation of evidence instruction to the jury at trial?
Appellant‘s brief at 4.
Our Supreme Court defined spoliation of evidence in Pyeritz v. Commonwealth, 32 A.3d 687, 692 (Pa. 2011), as “the non-preservation or significant alteration of evidence for pending or future litigation[,]” and authorized “trial courts to exercise their discretion to impose a range of sanctions against the spoliator.” See Schroeder v. Commonwealth Department of Transportation, 710 A.2d 23, 27 (Pa. 1998). The doctrine applies “where ‘relevant evidence’ has been lost or destroyed.” Mount Olivet, supra at 1270. Where a party destroys or loses proof that is pertinent to a lawsuit, a court may impose a variety of sanctions, among them “entry of judgment against the offending party, exclusion of evidence, monetary penalties such as fines and attorney fees, and adverse inference instructions to the jury.” Hammons v. Ethicon, Inc., 190 A.3d 1248, 1281 (Pa.Super. 2018) (quoting Mt. Olivet, supra at 1272-73).
As we recently noted in Rodriguez v. Kravco Simon Co., 111 A.3d 1191 (Pa.Super. 2015), penalties for spoliation have been imposed since the early 17th century. The doctrine “attempts to compensate those whose legal rights are impaired by the destruction of evidence by creating an adverse
The duty tо retain evidence is established where a party “knows that litigation is pending or likely” and “it is foreseeable that discarding the evidence would be prejudicial” to the other party. Mt. Olivet, supra at 1270-71. Where spoliation has occurred, the trial court must weigh three factors in assessing the proper penalty: “(1) the degree of fault of the party who altered or destroyed the evidence; (2) the degree of prejudice suffered by the opposing party; and (3) whether there is a lesser sanction that will avoid substantial unfairness to the opposing party and, where the offending party is seriously at fault, will serve to deter such conduct by others in the future.” Parr, supra at 702.
In its opinion, the trial court concluded, “[b]ased upon Mr. McCaffery‘s testimony and the surveillance video itself, . . . that no relevant evidence was spoliated” and that ShopRite did not act in bad faith. Trial Court Opinion, 4/4/18, at 6. It further justified its ruling by relying upon PTSI, Inc. v. Haley, 71 A.3d 304 (Pa.Super. 2013), and the proportionality standard from the 2012
ShopRite argued that there was no spoliation and that no sanction was warranted because, in following its reasonable retention policy, it did not act in bad faith. It alleges that PTSI, Inc. is controlling, that the trial court correctly relied upon it and weighed the eDiscovery proportionality factors
In the instant case, counsel for Ms. Marshall contacted ShopRite within two weeks of her fall, advised it of impending litigation, and requested that it preserve six hours of video surveillance prior to her fall and three hours after her fall. Thus, ShopRite was on notice to retain the evidence for purposes of
At trial, Ms. Marshall took the position that by failing to retain additional footage prior to her fall, ShopRite intentionally destroyed or failed to preserve relevant evidence. She maintained that she was prejudiced thereby, and that ShopRite should have been sanctioned for spoliation. In support of her contention that the additional video was relevant, she argued that it may have shown when the spill occurred. At the very least, she contended it would have been probative as to whether ShopRite‘s inspection and safety precautions were being followed. Ms. Marshall asked the court to instruct the jury that it could infer “that the destroyed evidence would have been unfavorable to the offending party.” Rodriguez, supra at 1196.
Despite the deference accorded the trial court in such matters, we find no factual support in the record for the trial court‘s conclusion that no relevant evidence was destroyed. Furthermore, we find the trial court‘s view of relevant evidеnce to be unreasonably narrow. Relevant evidence is any evidence that “has any tendency to make a fact more or less probable.”
Ms. Marshall was a business visitor of ShopRite at the time of the fall and the store owed her the highest duty of care. The law is well settled that a “landowner is under an affirmative duty to protect a business visitor not only against known dangers but also against those which might be discovered with reasonable care.” Emge v. Hogosky, 712 A.2d 315, 317 (Pa.Super. 1998) (citation omitted).
While a possessor of land is subject to liability for physical injury to his invitees due to a condition on his land, liability is predicated on a showing that the possessor
- knows or by the exercise or reasonable care would discover the condition, and should realize that it involves an unreasonable risk to such invitees, and
- should expect that they will not discover or realize the danger, or will fаil to protect themselves against it, and
- fails to exercise reasonable care to protect them against the danger.
Campisi v. Acme Mkts., 915 A.2d 117, 119 (Pa.Super. 2006); see also Restatement (Second) of Torts § 343.
The existence of a dangerous condition on property or the happening of an accident is not enough to establish liability. A plaintiff, in order to recover in a slip-and-fall case, must prove that the possessor of the premises knew, or with the exercise of reasonable care, should have known, of the existence of the harmful condition. Where a storeowner created thе harmful condition,
A plaintiff‘s burden of proving knowledge or notice of the dangerous condition is a heavy one. In some instances, the ubiquitous use of video surveillance to monitor premises open to the public may be useful in meeting that burden. Video surveillance allows one to rewind and view the events prior to a slip and fall. It might show the fall, or reveal how, when, and by whom the dangerous condition was created. In other instances, poor video quality, camera placement, or the nature of the spill may make it impossible to see the hazard on the floor, as was the case herein.
Although Mr. McCaffery maintained that it would have been a waste of time to go back further in time as the substance on the floor was not visible аnyway, we find no support for his assumption. Even where the camera fails to capture the offending substance on the floor, surveillance video still may have probative value in a slip-and-fall case. It might show someone dropping or spilling something on the floor in the area, although the residue is not visible. The events that occurred well in advance of the plaintiff‘s fall may be relevant to the defendant‘s knowledge or constructive notice or to whether
We find that counsel‘s letter placed ShopRite on notice of impending litigation and that several hours of video surveillance prior to and after the fall was arguably relevant evidence. Nonetheless, ShoрRite consciously decided to preserve only a fraction of the video requested because, as a “rule of
Notably, the thirty-seven minutes prior to Ms. Marshall‘s fall did not even encompass all of the fifty minutes that elapsed after the last Gleason inspection of the area. Furthermore, conspicuously absent was testimony from anyone at ShopRite that he or she watched the video for the six-hour-period prior to the fall before determining that it did not contain any relevant evidence. Nonetheless, ShopRite unilaterally determined thаt there was no relevant evidence on the deleted tape, and the court credited that conclusion.
We find that the video surveillance tape depicting the events in the several hours prior to her fall was relevant for showing far more than the offending substance on the floor.7 The trial court‘s finding that there was no spoliation because ShopRite did not act in bad faith is based on an incorrect application of the doctrine. Spoliation may be negligent, reckless, or intentional; a party‘s bad faith, or lack of it, in the destruction of potentially relevant evidence goes to whether and what type of sanction should be imposed, not whether spoliation occurred.8 See Mt. Olivet, supra at 1270 (‘[T]he fault of the party who altered or destroyed the evidence, requires consideration of two components, the extent of the offending party‘s duty or
Finally, we find misplaced the trial court‘s reliance upon our decision in PTSI, Inc., as the basis for applying eDiscovery proportionality factors on the facts herein. The issue in PTSI, Inc. was whether the trial court erred in refusing to sanction defendants for their routine deletion of emails and text messages that were subject to a preservation order and sought in discovery. After considering the scope of the litigation, the importance and complexity of the issues concerning the electronically stored information, the trial court concluded that these factors did “not weigh in favor of granting any discovery sanctions.” Id. at 317.
Although this Court acknowledged the trial court‘s proportionality analysis in PTSI, Inc., it was unnecessary for our resolution of the issue. Instead, we affirmed the trial court‘s judgment that no sanctions were warranted based on the following facts: there was no pending or foreseeable litigation and no preservation order in effect at the time when relevant emails and text messages were deleted; the deletion of electronic information was routine, not motivated by bad faith; and only non-relevant information was deleted, much of which could be obtained from other sources.
In contrast to the facts in PTSI, Inc., ShopRite had notice of an impending lawsuit and that the video surveillance was relevant. ShopRite
As we stated in Mt. Olivet, supra at 1269 (quoting Nation-Wide Check Corp. v. Forest Hills Distributors, Inc., 692 F.2d 214, 218 (1st Cir. 1982)), “[s]poliation sanctions arise out of ‘the common sense observation that a party who has notice that evidence is relevant to litigation and who proceeds to destroy evidence is more likely to have been threatened by that evidence than is a party in the same position who does not destroy the evidence.‘” Ms. Marshall asked the court for the least severe spoliation sanction, an adverse inference instruction. On the facts herein, it was warranted, and the court abused its discretion in refusing the charge.
Judgment vacated. Case remanded for a new trial. Jurisdiction relinquished.
Joseph D. Seletyn, Esq.
Prothonotary
Date: 6/19/19
Notes
If a party disposes of a piece of evidenсe before the other party had an opportunity to inspect it, and the party who disposed of the evidence should have recognized the evidence was relevant to an issue in this lawsuit, then you may find that this evidence would have been unfavorable to them, unless they satisfactorily explain why they disposed of this evidence.
The 2012 Explanatory Comment to
. . . .
B. Proportionality Standard
As with all other discovery, electronically stored information is governed by a proportionality standard in order that discovery obligations are consistent with the just, speedy and inexpensive determination and resolution of litigation disputes. The proportionality standard requires the court, within the framework of the purpose of discovery of giving each party the opportunity to prepare its case, to consider: (i) the nature and scope of the litigation, including the importance and complexity of the issues and the amounts at stake; (ii) the relevance of electronically stored information and its importance to the court‘s adjudication in the given case; (iii) the cost, burden, and delay that may be imposed on the parties to deal with electronically stored information; (iv) the ease of producing electronically stored information and whether substantially similar information is available with less burden; and (v) any other factors relevant under the circumstances.
C. Tools for Addressing Electronically Stored Information
Parties and courts may consider tools such as electronic searching, sampling, cost sharing, and non-waiver agreements to fairly allocate discovery burdens and costs. When utilizing nonwaiver agreements, parties may wish to incorporate those agreements into court orders to mаximize protection vis-a-vis third parties. See, e.g.,
Explanatory Comment preceding
No discovery, including discovery of electronically stored information, shall be permitted which
(a) is sought in bad faith;
(b) would cause unreasonable annoyance, embarrassment, oppression, burden or expense to the deponent or any person or party;
(c) is beyond the scope of discovery as set forth in Rules 4003.1 through 4003.6;
(d) is prohibited by any law barring disclosure of mediation communications and mediation documents; or
(e) would require the making of an unreasonable investigation by the deponent or any party or witness.
