Thomas Kimble (“Kimble”) appeals from the decision of the Labor and Industrial Relations Commission (“the Commission”) which found that Kimble voluntarily left his employment without good cause and was therefore disqualified for unemployment benefits when he refused an offered replacement position upon the elimination of his existing position. We affirm.
Factual and Procedural History
Kimble began working for automobile dealership, Dick Smith Ford, Inc., (“Employer”) in 1974, in the service department. From 1986 to 1990, Kimble worked as a salesperson, where Employer characterized his performance as “middle of the pack.” From 1990 through the end of his employment in October 2011, Kimble was employed as Employer’s IT Manager. In his role as IT Manager, Kimble maintained Employer’s website, worked with Employer’s internet vendors, and assisted other employees with internet and computer difficulties.
In October 2011, Employer informed Kimble that the IT Manager position was being eliminated. Kimble’s former duties were to be absorbed in part into another position, and outsourced in part. Employer offered Kimble continued employment with Employer as a salesperson (“Offer”). As the IT manager, Kimble’s salary was $1,000 per week plus the use of an Employer-paid vehicle. In contrast,' the sales position generally paid $500 per week draw, plus commission, and a $300 monthly car allowance. Employer testified that an average salesperson generally made around $50,000 a year excluding the car allowance.
Employer gave Kimble a week to consider the Offer, and continued to pay Kim-
Kimble filed a claim for unemployment benefits. Employer filed a protest stating that Kimble resigned after informing Employer that he was starting his own photography business. A deputy of the Division of Employment Security (“Division”) determined (“Deputy’s Determination”) that Kimble was not disqualified from receiving benefits because his separation was not for misconduct connected with work but “for reasons attributable to a lack of work” as his position as IT Manager had been eliminated. Employer appealed the Deputy’s Determination to the Appeals Tribunal.
The Appeals Tribunal conducted a hearing. Kimble testified that: (1) he did not inquire of Employer how much he would be paid in the sales position, how much he would receive for the car allowance, or how his commission would be structured; (2) he decided he did not want the sales position because the sales industry was down, there was no way to know how much money he would earn, and he did not have a vehicle and could not obtain a vehicle for $300 per month; (3) he felt that if Employer wanted him to stay, Employer would have worked something out with Kimble like allowing him to use a company car for thirty days; and (4) the only reason he did not accept the Offer was because, “I just felt [Employer] didn’t want me at the dealership any longer ... I didn’t feel like there was a bona fide offer to work the sales floor.”
The Appeals Tribunal reversed the Deputy’s Determination and found that Kimble was disqualified for benefits. The Appeals Tribunal found that Kimble could have continued working as a salesman for Employer but instead left his employment voluntarily without even attempting to perform the offered position. The Appeals Tribunal found that whether Kimble would have experienced a loss in income was speculative as there was no way of knowing what commissions Kimble might have earned; that Kimble’s assertion that he could not obtain a source of transportation for the $300 monthly car allowance was incredible; and that Kimble’s assertion that the Employer no longer wished for him to perform services for it was not supported by the evidence. The Appeals Tribunal acknowledged that a substantial reduction in wages can be regarded as “good cause” for leaving employment voluntarily, but that Kimble had no way of knowing what his income would have been had he accepted the Employer’s Offer. Further, the Appeals Tribunal held that the offered car allowance would have been sufficient to obtain a source of transportation, and that Kimble’s assertion that he quit his job in part because he had no transportation did not constitute good cause attributable to the work or his Employer. Kimble appealed to the Commission.
Kimble appeals.
Standard of Review
Appellate review of a decision made by the Commission is governed by section 288.210.
“An appellate court ‘must examine the whole record to determine if it contains sufficient competent and substantial evidence to support the award, i.e., whether the award is contrary to the overwhelming weight of the evidence.’ ” Harris v. Div. of Emp’t Sec.,
“While the appellate court gives deference to the Commission’s findings of fact, the court is not bound by the Commission’s conclusions of law or the Commission’s application of law to the facts.” Id. (citing Lindsey v. Univ. of Mo.,
Analysis
Kimble asserts two points on appeal. First, he asserts that he did not leave work with the Employer voluntarily. Second, he asserts that even if he left work voluntarily, he had good cause to do so. Where, as here, an employer challenges the claimant’s eligibility for benefits, the burden is on the claimant to demonstrate that either he did not leave employment voluntarily, or that if he did, he did so with good cause. Harris,
Point I
For his first point, Kimble claims that the Commission erred in finding that Kimble voluntarily left his employment without good cause related to his work or
“The question of whether an employee left work voluntarily or was discharged is generally a factual determination.” Harris,
Here, there is no dispute that Employer eliminated Kimble’s position as IT Manager. That fact, however, is not dispositive of Kimble’s claim. There is also no dispute that Employer offered Kimble another position. The Employment Security Law is intended to provide security for the loss of employment generally and not necessarily for the loss of a particular position or job title. Section 288.020 states the purposes of the Employment Security Law:
1. As a guide to the interpretation and application of this law, the public policy of this state is declared to be as follows: Economic insecurity due to unemployment is a serious menace to health, morals, and welfare of the people of this state resulting in a public calamity. The legislature, therefore, declares that in its considered judgment the public good and the general welfare of the citizens of this state require the enactment of this measure, under the police powers of the state, for compulsory setting aside of unemployment reserves to be used for the benefit of persons unemployed through no fault of their own.
(Emphasis added.) “In construing provisions under Chapter 288, the goal of this court is to ‘ascertain the intent of the legislature from the language used, to give effect to that intent if possible, and to consider words used in the statute in their plain and ordinary meaning.’ ” Valdez,
Kimble’s claim is governed by section 288.050, which provides in pertinent part:
1. Notwithstanding the other provisions of this law, a claimant shall be disqualified for waiting week credit or benefits until after the claimant has earned wages for work insured pursuant to the unemployment compensation laws of any state equal to ten times the claimant’s weekly benefit amount if the deputy finds:
(1) That the claimant has left work voluntarily without good cause attributable to such work or to the claimant’s employer!.]
Section 288.050.1(1).
“The disqualifying provisions of section 288.050 are to be strictly and nar
Thus, “[t]he phrase ‘left work voluntarily,’ as used in [section 288.050.1(1) ], actually means ‘left employment voluntarily,’ or ‘voluntarily quit employment ’ ... [that which] we usually call a resignation or an abandonment of a job [.] ” Johnson,
An employee is deemed to have left work voluntarily when he leaves of his own accord, as opposed to being discharged, dismissed, or subjected to layoff by the employer. The plain meaning of the term ‘voluntarily,’ in this context, means ‘proceeding from the will: produced in or by act of choice. A claimant leaves work voluntarily when he leaves of his own volition.
Valdez,
Kimble relies on the aforesaid authorities, arguing that he was shocked and surprised at Employer’s elimination of his position. Kimble essentially argues that at the moment his position as IT Manager was eliminated, he was discharged, and was eligible for unemployment.
In contrast, the Commission found that Kimble could have continued working for Employer but chose not to due to the change of his position; that Kimble informed Employer that he was refusing the Offer so that he could turn his part-time photography business into full-time work; that Kimble claimed that he actually rejected the Offer because the automobile sales industry had fallen off in recent years, because he did not have a car, and because he believed Employer did not want him to continue his employment; that Kimble did not attempt to perform work as a salesperson; that Kimble had performed work as a salesperson in the past for Employer and had performed at a middle level; that Kimble voluntarily quit work when he chose not to accept the Offer; and that Kimble could have continued working for Employer indefinitely.
The Commission’s factual findings, which are not contested by Kimble, constitute a voluntary departure from employment as a matter of law. See O’Donnell v. Labor and Industrial Relations Commission,
Although Kimble argues that he did not quit his job because he was told he no longer had a job, the undisputed record reflects that Kimble was told he had a job if he wanted one, albeit in a different position. Kimble fails to cite any authority to support his contention that the termination of a position summarily constitutes a discharge from employment where the employee is offered another position with the same employer. “Mere conclusions and the failure to develop an argument with support from legal authority preserve nothing for review.” Al-Hawarey v. Al-Hawarey,
The Commission did not err in finding that Kimble voluntarily left his employment. Though Kimble did not choose to have his position as IT Manager eliminated by Employer, he did choose not to be employed by Employer. Valdez,
Point One is denied.
Point II
For his second point, Kimble argues that even if the Commission was correct in finding that Kimble left his employment voluntarily, the Commission erred in finding that he did so without good faith. We disagree.
Section 288.050 disqualifies a claimant from receiving unemployment compensation benefits if “the claimant left work voluntarily without good cause attributable to such work or to the claimant’s employer.” Section 288.050.1(1). The determination of good cause is “a question of law and we do not defer to the Commission’s determination on the matter.” Cooper v. Hy-Vee, Inc.,
In many cases, good faith will require a communication to the employer of the employee’s problems or concerns. This is intended to provide the employer with an opportunity to correct or ameliorate conditions that the employer did not know about or did not know were a cause of concern to the employee.
Cooper,
Here, the Commission held Kimble failed to exercise good faith in quitting his job because he did not even attempt to perform the sales position and did not discuss his concerns regarding the position with Employer. In so holding the Commission stated:
We are convinced that a reasonable worker, acting in good faith, would have at least given the salesperson position a try before deciding that it was unacceptable. During his considerable tenure with employer, claimant had worked for about four years as a salesperson, and so it was not as if employer were forcing upon him a position that was entirely outside the realm of his past experience. Claimant’s concerns about the salesperson job had to do with his prediction that he wouldn’t be able to sell cars, and thus would be unable to maintain his income. This concern ... strikes us as reasonable, and it may be that claimant would have been unable to perform as a salesperson. But because claimant didn’t even try the job, there is no evidence to show that. Employer gave claimant a week off work with pay to allow him time to consider the change in his duties. Claimant admits that he took no steps to discuss the matter with his supervisor or seek clarification of the terms of the salesperson job. Claimant didn’t ask what the commission structure would be, whether he would keep his car allowance, or even what the position would pay. If claimant had taken any of these steps, it may be that he could have reached a satisfactory arrangement with employer, and this work separation could have been avoided. But claimant did not do so because he had already made the choice to quit, based on his reaction to the employer’s choice to suddenly change his duties.... Because claimant took no steps to salvage the employment relationship once his supervisor told him of the change in his duties, we conclude claimant failed to exercise good faith.
We agree with the Commission.
In response, Kimble argues that a drastic reduction in salary alone justifies a resignation, citing Armco Steel Corp. v. Labor and Indus. Relations Commission,
Kimble also argues that a significant change in working conditions has long been recognized as a “not so subtle push out the door,” citing Sokol v. Labor and Indus. Relations Commission,
Finally, Kimble argues that the Offer “downgraded his entire life’s work” as Employer’s actions communicated to Kimble, “we don’t need your experience as a long-term employee any longer.” Kimble claims that this mistreatment is the “other factor” courts have referred to in determining whether an employer’s actions were so egregious as to support a conclusion that an employee’s voluntary departure was “reasonable.” The difficulty with Kimble’s assertion, however, is that that it is refuted by the evidence.
The Commission did not err in finding that Kimble failed to exercise good faith in quitting his employment. Point Two is denied.
Conclusion
We affirm the Commission’s decision that Kimble voluntarily left his employment without good cause.
All concur.
Notes
. The facts in this case are not in material dispute.
. Kimble testified that during this week he was actually assisting Employer in the transition of his IT Manager duties. Whether Kim-ble worked in some fashion during the week is of no import. What is material is that Employer gave Kimble a full week to consider the Offer.
. All statutory references are to RSMo 2000 as supplemented unless otherwise indicated.
. Implicit in the Commission's holding is that a claimant who does exercise good faith to attempt to resolve disputes or concerns about a new position, and/or who agrees to perform in a new position notwithstanding disputes or concerns, is not per se prohibited from thereafter voluntarily quitting and filing an unemployment claim on the basis of good cause attributable to work or the employer.