KANSAS CITY PREMIER APARTMENTS, INC., Appellant, v. MISSOURI REAL ESTATE COMMISSION, Respondent.
No. SC 91125.
Supreme Court of Missouri, En Banc.
July 19, 2011.
Motion to Modify Denied Aug. 30, 2011.
Because Ms. Celis-Garcia‘s conviction is reversed on the basis of her first point, the Court need not decide whether the admission of Ms. Walls and Ms. Mittelhauser‘s testimony was erroneous. Should the state seek to introduce the same testimony on remand, the trial court‘s ruling on the admissibility of that evidence should be governed by whether the testimony is generalized or particularized as defined in Churchill.
Conclusion
Because the trial court failed to instruct the jury that it had to agree on the same act or acts of hand-to-genital contact Ms. Celis-Garcia committed in finding her guilty of statutory sodomy, her right to a unanimous jury verdict was violated. The trial court‘s failure to properly instruct the jury constituted plain error. Accordingly, the judgment is reversed, and the case is remanded.
All concur.
Edwin R. Frownfelter, Attorney General‘s Office, Jefferson City, for Missouri Real Estate Commission.
ZEL M. FISCHER, Judge.
Kansas City Premier Apartments, Inc. (“KCPA“) appeals an injunction entered by the trial court finding it in violation of
Facts
In 2001, Tiffany Lewis and Ryan Gran founded KCPA, a business devoted to assisting owners of rental property in locating prospective renters (“prospects“). Neither Lewis nor Gran has a Missouri real estate brokerage license. KCPA‘s business model is built on entering into non-exclusive performance-based agreements with property owners. The property owners agree to pay a fee to KCPA for each new tenant who submits to the property owner a card verifying that he or she was referred to the property by KCPA. KCPA offers a $100 gift card to each prospect who gives a property owner a card that results in a payment to KCPA.
KCPA operates through its website, www.kcpremierapts.com. The website offers a searchable database of rental listings provided by property owners. It also offers prospects the option of direct, interactive contact with rental advisors. These advisors are independent contractors who will respond to any questions asked by prospects, recommend which properties to rent, and contact property owners to arrange appointments. The record shows that 80% of prospects take advantage of KCPA‘s rental advisors.
In 2004, the Missouri Real Estate Commission received a complaint about KCPA and began an investigation to determine if KCPA was unlawfully engaged in real estate activities. In 2006, the Commission sent Lewis a letter stating it had determined that KCPA was “conducting real estate activity without a Missouri real estate license in violation of Missouri law and must cease immediately.”
In January 2007, KCPA responded, stating that it believed it was in compliance with the law. In March, the Commission sent another letter to KCPA insisting that it was “illegally operating as a real estate broker . . . without the required Missouri real estate broker license.” The letter threatened immediate legal action. In April, KCPA preempted the Commission by filing a lawsuit requesting a declaratory judgment that
In 2009, after two years of litigation, the Commission filed its own petition for a preliminary injunction, seeking to bar KCPA from performing real estate activities. In 2010, the two cases were consolidated and tried. The trial court issued an injunction prohibiting KCPA from “[c]ontracting with property owners to receive compensation in return for referring prospective tenants” and from performing “any act requiring real estate licensure.” It also prohibited KCPA from dispensing rebate cards to tenants and denied KCPA‘s request for declaratory judgment.
Application of § 339.010
KCPA challenges the trial court‘s judgment claiming that it erroneously applied
Standard of Review
This Court must sustain the trial court‘s judgment “unless there is no substantial evidence to support it, unless it is against the weight of the evidence, unless it erroneously declares the law, or unless it erroneously applies the law.” Murphy v. Carron, 536 S.W.2d 30, 32 (Mo. banc 1976).
Analysis
(3) Negotiates or offers or agrees to negotiate the sale, exchange, purchase, rental or leasing real estate;
(4) Lists or offers or agrees to list real estate for sale, lease, rental or exchange;
(7) Assists or directs in the procuring of prospects, calculated to result in the sale, exchange, leasing or rental of real estate;
(8) Assists or directs in the negotiation of any transaction calculated or intended to result in the sale, exchange, leasing or rental of real estate;
(10) Performs any of the foregoing acts on behalf of the owner of real estate, or interest therein, or improvements affixed thereon, for compensation.
KCPA argues the trial court‘s judgment erroneously applies these provisions because KCPA is retained by landlords to list and otherwise assist them in marketing their rental properties and, therefore, it qualifies for an exemption from the
[a]ny person employed or retained to manage real property by, for, or on behalf of the agent or the owner of any real estate shall be exempt from holding a license, if the person is limited to one or more of the following activities:
(a) Delivery of a lease application, a lease, or any amendment thereof, to any person;
(b) Receiving a lease application, lease, or any amendment thereof, a security deposit, rental payment, or any related payment, for delivery to, and made payable to, a broker or owner;
(c) Showing a rental unit to any person, as long as the employee is acting under the direct instructions of the broker or owner, including the execution of leases or rental agreements;
(d) Conveying information prepared by a broker or owner about a rental unit, a lease, an application for lease, or the status of a security deposit, or the payment of rent, by any person;
(e) Assisting in the performance of brokers’ or owners’ functions, administrative, clerical or maintenance tasks. . . .
KCPA argues that because the statute does not define what it means for a person to be “employed or retained to manage real property,” the term “retain” must be given its ordinary meaning as found in the dictionary. In re Coffman, 225 S.W.3d 439, 444 (Mo. banc 2007). It relies on the BLACK‘S LAW DICTIONARY 1316 (6th ed.1990) definition of “retain,” which is “to engage the services of an attorney or counselor to manage a specific matter.” Based on this definition, KCPA argues that it is retained by property owners to list and otherwise assist them in marketing their rental properties; therefore, it qualifies for the exemption given under
KCPA‘s broad interpretation of the
This Court has previously found that “the manifest intention” of the legislature in enacting
KCPA has failed to meet this burden. KCPA‘s interpretation of the exemption under
Constitutional Validity of § 339.010
KCPA challenges the constitutional validity of
This Court reviews a constitutional challenge to a statute de novo. In re Brasch, 332 S.W.3d 115, 119 (Mo. banc 2011). “A statute is presumed valid and will not be held unconstitutional unless it clearly contravenes a constitutional provision. The person challenging the statute‘s validity bears the burden of proving the act clearly and undoubtedly violates the constitution.” Id.
Freedom of Speech under the United States Constitution
KCPA argues that the challenged provisions should be struck down because they dramatically impair the ability of unlicensed persons to share knowledge about real estate and limit a potential renter‘s ability to receive this knowledge. KCPA essentially asserts that the State should not be able to license and regulate people who choose to perform real estate activities in Missouri. In making this assertion, KCPA offers no case law that stands for the proposition that a state cannot regulate professional conduct because it violates the constitutional right to freedom of speech.2
If KCPA merely wanted to advertise or provide information, as suggested by the dissenting opinion, it would be exempt from regulation by the Commission. Further, the terms of the circuit court‘s judgment do not enjoin providing information, which would be considered protected commercial speech. In fact, the dissenting opinion suggests that this Court, rather than accepting the findings and conclusions of the circuit court, should reweigh the evidence and re-find the facts and re-conclude that KCPA merely “communi-cat[ed] to the public information about the availability of rental housing.” Op. at 175. The findings and conclusions of the circuit court indicate that KCPA did much more than provide information and, in fact, crossed over the line into activities limited to those that the legislature has determined require a real estate license. These determinations are supported by substantial evidence and should be given due deference. In fact, many of these activities were not denied by KCPA.
There are, however, numerous cases that have upheld the regulation of professional conduct even if that conduct takes the form of speech. In Ohralik v. Ohio State Bar Ass‘n, 436 U.S. 447, 98 S.Ct. 1912, 56 L.Ed.2d 444 (1978), the United States Supreme Court addressed whether the Ohio State Bar Association could discipline an attorney for personally soliciting automobile accident victims, or whether this conduct was a protected exercise of that attorney‘s right to free speech. The Supreme Court found that Ohio did not lose the ability to regulate commercial activity to protect the public simply because speech was a component of that activity. Id. at 456, 98 S.Ct. 1912. The Supreme Court also found that there was no need for proof that Ohralik‘s conduct actually harmed the public for Ohio to regulate it; all that was necessary was the potential for harm. Id. at 464, 98 S.Ct. 1912. Ulti-
Many other courts have reached a similar conclusion to that in Ohralik, finding that the regulation of professions is necessary to protect the public and, therefore, is not unconstitutional simply because the regulations had an incidental effect on the free speech rights of unlicensed individuals. Courts have upheld the regulation of professionals such as psychologists, National Ass‘n for the Advancement of Psychoanalysis v. California Bd. Of Psychology, 228 F.3d 1043 (9th Cir.2000), securities broker-dealers, Underhill Associates, Inc. v. Bradshaw, 674 F.2d 293 (4th Cir.1982), accountants, Accountant‘s Soc‘y of Virginia v. Bowman, 860 F.2d 602 (4th Cir.1988), and, most recently, interior designers, Locke v. Shore, 634 F.3d 1185 (11th Cir.2011).
A state, however, does not have unlimited power to directly restrict speech through the regulation of a profession. Virginia State Bd. of Pharmacy v. Virginia Citizens Consumer Council, Inc., 425 U.S. 748, 770, 96 S.Ct. 1817, 48 L.Ed.2d 346 (1976). Instead, to the extent that specific provisions of a regulatory scheme directly restrict speech, those provisions must survive either strict scrutiny or intermediate scrutiny standard. In determining which standard to apply, the United States Supreme Court has recognized a “‘common-sense’ distinction between speech proposing a commercial transaction, which occurs in an area traditionally subject to government regulation, and other varieties of speech.” Central Hudson Gas & Elec. Corp. v. Pub. Serv. Comm‘n of New York, 447 U.S. 557, 562, 100 S.Ct. 2343, 65 L.Ed.2d 341 (1980) (quoting Ohralik, 436 U.S. at 455-56, 98 S.Ct. 1912). For this reason, the lesser standard of intermediate scrutiny applies to state regulations of commercial speech. Id. at 562-63, 100 S.Ct. 2343.
The information KCPA displays as part of its real estate activities is commercial speech. Commercial speech, as defined in Central Hudson, is an “expression related solely to the economic interests of the speaker and its audience.” Id. at 561, 100 S.Ct. 2343. The information that KCPA displays serves its economic interest in that it gets paid when a prospect chooses one of the rental properties it advertises. The information also serves KCPA‘s prospects’ economic interest by helping them find the rental that best fits their needs and by providing them with the additional incentive of a $100 gift card for using KCPA‘s services. Because
In the first part of the Central Hudson test, this Court “must determine whether the expression is protected by the First Amendment.” Id. “For commercial speech to come within that provision, it at least must concern lawful activity and not be misleading.” Central Hudson, 447 U.S. at 566, 100 S.Ct. 2343. If this Court determines that the speech in question is protected by the First Amendment, then it must determine “whether the asserted governmental interest is substantial.” Id. If the governmental interest is substantial, this Court must “determine whether the regulation directly advances the governmental interest asserted, and whether it is not more extensive than is necessary to serve that interest.” Id.
Intermediate scrutiny requires compliance with two criteria: First, the restriction must directly advance the state interest involved; the regulation may not be sustained if it provides only ineffective or remote support for the government‘s purpose. Second, if the governmental interest could be served as well by a more limited restriction on commercial speech, the excessive restrictions cannot survive. Id. at 564, 100 S.Ct. 2343.
Freedom of Speech under the Missouri Constitution
KCPA asserts that even if the challenged provisions do not violate the right to freedom of speech under the
This Court addressed a similar argument in Missouri Libertarian Party v. Conger, 88 S.W.3d 446 (Mo. banc 2002). In Conger, this Court disagreed with the argument that the right to free speech under
Equal Protection Clause of the United States and Missouri Constitutions
KCPA argues
Rational-basis review requires that this Court find a “reasonably conceivable state of facts that . . . provide[s] a rational basis for the classification.” F.C.C. v. Beach Commc‘ns, Inc., 508 U.S. 307, 313, 113 S.Ct. 2096, 124 L.Ed.2d 211 (1993). Review under this standard is not an opportunity for this Court to question “the wisdom, fairness, or logic of legislative choices.” Id. Instead, all that is required is that this Court find a plausible reason for the classification in question. Id. at 313-14, 113 S.Ct. 2096.
Plausible reasons exist for the exemptions provided by
Special Law Provision of the Missouri Constitution
KCPA claims that
Vagueness
KCPA‘s final argument is that
“Due process requires that all be informed as to what the State commands or forbids, and that men of common intelligence not be forced to guess at the meaning of the criminal law.” Smith v. Goguen, 415 U.S. 566, 574, 94 S.Ct. 1242, 39 L.Ed.2d 605 (1974) (internal quotations omitted). This Court has reviewed vagueness challenges to the language of a statute “by applying it to the facts at hand.” State v. Entm‘t Ventures I, Inc., 44 S.W.3d 383, 386 (Mo. banc 2001). “A valid statute provides a person of ordinary intelligence a reasonable opportunity to learn what is prohibited.” Id.
The words used in the challenged provisions are not vague; the con-
Conclusion
KCPA has failed to demonstrate that the trial court erroneously declared or applied the law by entering an injunction against KCPA. It also has failed to demonstrate that the challenged provisions are unconstitutional. The judgment is affirmed.
RUSSELL, BRECKENRIDGE, STITH and PRICE, JJ., concur.
WOLFF, J., dissents in separate opinion filed.
TEITELMAN, C.J., concurs in opinion of WOLFF, J.
MICHAEL A. WOLFF, Judge, dissenting.
Introduction
Kansas City Premier Apartments (KCPA) is enjoined from conveying truthful information through its website and through its “rental advisors” to potential renters who are in the market for apartments. KCPA does so for a fee, paid by the property owners to whom prospective tenants are referred, but this fee does not justify the state‘s suppression of KCPA‘s distribution of this information.
The circuit court‘s injunction against KCPA‘s speech, upheld in the principal opinion, runs afoul of the First Amendment, as applied by the United States Supreme Court in a variety of commercial contexts, including the Supreme Court‘s June 23 decision in Sorrell v. IMS Health, 564 U.S. 552, 131 S.Ct. 2653, 180 L.Ed.2d 544 (2011).
One can plausibly disagree with the United States Supreme Court‘s unbending rationale in recent cases on free speech, but this court‘s duty is to apply the principles of these cases, not to pay homage to them while disregarding them. Because I can find no principled distinction between this case and the First Amendment principles set forth most recently in Sorrell, I respectfully dissent.
Sorrell struck down a Vermont law that forbade the sale of prescriber-specific information by pharmacies to “pharmaceutical manufacturers and pharmaceutical marketers.”
Like the regulation in Sorrell, here there is no evidence that the speech is false or misleading. The prohibition of marketing is content-based and speaker-based, as in Sorrell, justifying heightened scrutiny. By restricting the advertisement of rental properties to only licensed real estate agents, the state of Missouri has enacted content-based—only the listing, or advertising of rentals and homes is forbidden—and speaker-based—only non-licensed persons are prohibited from speaking—restrictions on speech. This case is directly parallel to the factual situation in Sorrell. As in Sorrell, heightened scrutiny is appropriate, and the state‘s regulation cannot survive such scrutiny.1
The speech activities of KCPA are commercial, to be sure, but they are deemed worthy of First Amendment protection. Its activities are unadorned speech, not shown to be harmful or untruthful. The state has no business suppressing this speech under its police power to regulate occupations, and the broad injunction that the Court upholds in the principal opinion violates the First Amendment.
Occupational licensing
When KCPA challenges state suppression of its economic activities, its free speech theory seems but a proxy for its real challenge—the denial of economic liberty by a state-created cartel for marketing real estate services. The Missouri legislature has seen fit to limit “real estate activities” to licensed real estate agents,2 thus creating a cartel.3 See
The occupation of real estate agent is but one of the scores of occupations the state has seen fit to regulate from the early 20th century forward. Prior to that time, there were recognized but three “professions“—the ministry, law and medicine—and regulation was confined to the latter two. But the scores of regulatory
The constitution does not explicitly protect economic liberty, which may come as a surprise to those who skipped high school civics, but the constitutional guarantee of free speech often is invoked to fill the seemingly un-American void.6 The connection between free speech and free enterprise is direct. When describing the necessity of protecting commercial speech, the Supreme Court explained that “so long as we preserve a predominantly free enterprise economy, the allocation of our resources in large measure will be made through numerous private economic decisions. It is a matter of public interest that those decisions, in the aggregate, be intelligent and well informed. To this end, the free flow of commercial information is indispensable.” Virginia State Bd. of Pharmacy v. Virginia Citizens Consumer Council, Inc., 425 U.S. 748, 765, 96 S.Ct. 1817, 48 L.Ed.2d 346 (1976).
Limiting the Flow of Information
KCPA‘s free-speech theory is based on government suppression of truthful information about the availability of apartments for rent, information that is provided for a fee collected from landlords who obtain tenants for their properties through KCPA. The information KCPA provides serves a necessary function in our economy by providing consumers with information necessary to make rational decisions about their real estate rentals. By channeling all such information through licensed real estate agents, the state is limiting the information provided, creating an incentive to skew the information to the consumer to help close the deal.
Truthful, non-misleading commercial speech is protected by the First Amendment. In order to regulate this speech, the state must adduce a substantial justification for regulation; that the regulation directly advances the governmental interest asserted; and whether it is no more extensive than necessary to advance the stated governmental interest. Cent. Hudson
The threshold question, therefore, is whether KCPA‘s conduct is speech, and, if so, whether the speech is commercial speech. The activity at issue is KCPA‘s advertisement of rental properties to the consumer. The Supreme Court has held that advertising is a form of speech. See Bigelow v. Virginia, 421 U.S. 809, 95 S.Ct. 2222, 44 L.Ed.2d 600 (1975) (finding that newspaper advertising of an abortion clinic‘s referral services was speech); Cent. Hudson, 447 U.S. at 557, 100 S.Ct. 2343 (finding that advertising of utility prices is speech). Neither party here disputes that KCPA‘s conduct is commercial speech—which is protected under the First Amendment. Bigelow, 421 U.S. at 809, 95 S.Ct. 2222.
The state argues that the occupational licensing governs primarily conduct and that any suppression of speech is purely incidental.7 The circuit court‘s overly broad judgment enjoined KCPA from:
A. Contracting with property owners to receive compensation in return for referring prospective tenants who rent from property owners, which is not an enforceable contract under the terms of
Section 339.160, RSMo ;B. Any act requiring real estate licensure pursuant to the terms of
Chapter 339, RSMo .
The circuit court judgment does not specify how KCPA violated
Although the circuit court did not specify how KCPA acted as a real estate agent, the court concluded that it performed acts requiring licensure and enjoined KCPA from doing the activities quoted here, because as the court concluded that KCPA violated the following sections:
(1)
339.010(3) —negotiates or offers or agrees to negotiate the sale, exchange or purchase, rental or leasing of real estate;(2)
339.010(4) —lists or offers or agrees to list real estate for sale, lease, rental or exchange;(3)
339.010(7) —assists or directs in the procuring of prospects, calculated to result in the sale, exchange, renting, or leasing of real estate; and(4)
339.010(8) —assists or directs in the negotiation of any transaction calculated or intended to result in the sale, exchange, or rental of real estate.
A court as well could conclude, as this Court should, that KCPA did not violate
KCPA is not challenging the ability of the state to license an occupation, just the lawfulness of its restricting communication of housing opportunities in the greater Kansas City area. The key to distinguishing between occupational regulation and First Amendment restriction of speech is whether there is a “personal nexus between professional and client.” Lowe v. S.E.C., 472 U.S. 181, 211, 105 S.Ct. 2557, 86 L.Ed.2d 130 (1985) (White, J., concurring). This personal nexus occurs when a professional “takes the affairs of a client personally in hand and purports to exercise judgment on behalf of the client in the light of the client‘s individual needs and circumstances. . . .” Id. at 232, 105 S.Ct. 2557. For example, the Fourth Circuit held that accountants, by preparing individualized assessments of their clients’ financial situations, were exercising their professional judgment on their clients’ behalf, creating a personal nexus between client and professional. Accountant‘s Soc‘y of Virginia, 860 F.2d at 602. Here, however, KPCA is not exercising professional judgment on behalf of its clients but merely is communicating information about available rentals.
Testimony from prospective tenants shows instances in which the KCPA “rental advisors” expressed personal opinions about properties listed on the website and rendered advice to prospective tenants about how they should approach negotiation with property owners, but none of this information was proved to be harmful to the public or the prospective tenants.
The state can completely restrict “false or misleading” speech as well as speech proposing an illegal activity. Peel v. Attorney Registration and Disciplinary Com‘n of Illinois, 496 U.S. 91, 100, 110 S.Ct. 2281, 110 L.Ed.2d 83 (1990); Cent. Hudson, 447 U.S. at 557, 100 S.Ct. 2343. The circuit court in this case found that the state did not prove that any of the property advertisements on the KCPA website were false or misleading. The state argues that because KCPA‘s speech violates
“The party seeking to uphold a restriction on commercial speech carries the bur-
Not only must the interest be substantial but the proposed government regulation also must materially and directly advance that interest and be no more extensive than necessary to serve that interest. Edenfield, 507 U.S. at 773, 113 S.Ct. 1792. The state argues that the licensing criteria protect the public by assuring the honesty and good behavior of brokers and agents. The state has not shown a nexus between truthful advertising and forbidding unlicensed realtors from advertising. “The States may not place an absolute prohibition on certain types of potentially misleading information, e.g., a listing of areas of
practice, if that information may be presented in a way that is not deceptive.” In re R.M.J., 455 U.S. 191, 203, 102 S.Ct. 929, 71 L.Ed.2d 64 (1982). Here, the state could ban false or deceptive advertising from all persons—licensees or not—advertising real estate. Instead, it chose to enact
The state‘s main argument in this case is that licensure is necessary to provide a background in “the subtleties of agency, conflicts, fiduciary duties, fair housing laws, discrimination issues, and other questions in which licenses real estate professionals are trained.” The state argues that this information is necessary for KCPA to render advice to their clients. For example, the state quotes Andrea Huff—a KCPA “rental advisor“—as telling a prospective tenant, “I have a few favorites . . . I really like Sandstone Creek with Enclave and The Crescent to be my last choices for the overland park area (sic) . . . they‘re fine just not quite as new and update (sic) as the others.” The state argues that she only gave this advice be-
ment‘s power is more circumscribed. The State must assert a substantial interest to be achieved by restrictions on commercial speech. Moreover, the regulatory technique must be in proportion to that interest. The limitation on expression must be designed carefully to achieve the State‘s goal. Compliance with this requirement may be measured by two criteria. First, the restriction must directly advance the state interest involved; the regulation may not be sustained if it provides only ineffective or remote support for the government‘s purpose. Second, if the governmental interest could be served as well by a more limited restriction on commercial speech, the excessive restrictions cannot survive. Cent. Hudson, 447 U.S. at 564, 100 S.Ct. 2343.
The state also argues two instances in which the information given by a rental advisor was inappropriate because the advisor advocated lying to the apartment complex, in one instance, lying about the weight of the dog owned by a prospective tenant where the apartment owner limited rentals to owners of small dogs but did not weigh them. Putting aside the question of whether lying about the weight of one‘s dog is a proper rationale for occupational licensing, I would hasten to point out that if a rental advisor advocates false, deceptive or unethical information, the solution is not to limit all speech but to ban false, deceptive or misleading speech. See In re R.M.J., 455 U.S. at 203, 102 S.Ct. 929 (holding that misleading advertising may be prohibited entirely, but the state may not place an absolute prohibition on certain types of potentially misleading information, e.g., a listing of areas of law practice, if the information may be presented in a way that is not deceptive).
“The First Amendment directs us to be especially skeptical of regulations that seek to keep people in the dark for what the government perceives to be their own good.” 44 Liquormart, Inc. v. Rhode Island, 517 U.S. 484, 503, 116 S.Ct. 1495, 134 L.Ed.2d 711 (1996). This is what the state seems to be doing in this case. By providing licensed real estate agents with a government-sanctioned cartel or monopoly on realty information, it is limiting the quality and quantity of information provided to consumers. The state‘s paternalistic view that only licensed real estate agents somehow possess accurate and valid information may be insulting to consumers and unlicensed persons but that is not the point—the point is that the regulation violates the First Amendment. To that end, KCPA should not be censored by the government and should be allowed to communicate information to potential customers about the availability and characteristics of apartments.
Conclusion
I would reverse the judgment of the circuit court and remand. If the state wants an injunction limited only to the use of false or deceptive information, the state may be able to make the required showing. But the broad prohibition of this injunction violates the First Amendment, and I respectfully dissent.
STATE ex rel. PRAXAIR, INC., AG Processing, Inc., a Cooperative, and Sedalia Industrial Energy Users’ Association, Appellants, Office of the Public Counsel, Appellant, v. MISSOURI PUBLIC SERVICE COMMISSION, Great Plains Energy, KCP & L, KCP & L Greater Missouri Operations Co., Respondents.
No. SC 91322.
Supreme Court of Missouri, En Banc.
July 19, 2011.
Rehearing Denied Aug. 30, 2011.