Jones v. Carrington Mortgage Services, LLC, as servicer forJones v. Carrington Mortgage Services, LLC, as servicer for
OPINION AND ORDER GRANTING DEFENDANT‘S MOTION FOR SUMMARY JUDGMENT
Before the Court is Defendant‘s Motion for Summary Judgment (A.P. ECF No. 56)1 (the “Motion“). Plaintiff filed a Response (A.P. ECF No. 66) (the “Response“) opposing the Motion, and Defendant filed a Reply (A.P. ECF No. 67) (the “Reply“).
JURISDICTION
The Court will address first its jurisdiction over this proceeding. It is undisputed that the Court has subject matter jurisdiction over this matter because it was filed under
The Court held a hearing on January 28, 2026, to give the parties an opportunity to show cause why this case should not be dismissed in light of the dismissal of Plaintiff‘s main bankruptcy case. Both parties opposed dismissal and requested that the Court retain
FACTS AND PROCEDURAL HISTORY
A. The Undisputed Facts3
These facts are supported by the affidavit of Brian Cox, a foreclosure services manager employed by Defendant who is familiar with the business records of Defendant and has personal knowledge of the facts he avers to; the exhibits to Mr. Cox‘s affidavit;
Plaintiff executed a promissory note in favor of New Century Mortgage Corporation in the amount of $85,000.00 (the “Loan“) to purchase the subject Property. (A.P. ECF No. 55 at ¶ 1.) The Loan was secured by a security deed signed by Plaintiff and recorded on May 30, 2006, in Coffee County, Georgia. (Id. at ¶ 2.) Defendant began servicing the Loan for Wells Fargo Bank, N.A., as Trustee for Carrington Mortgage Loan Trust, Series 2006-NCJ Asset Backed Pass-Through Certificates, in July 2007. (Id. at ¶ 3.)
Plaintiff modified the Loan five times between May 2008 and April 2022, eventually defaulting on each of these modifications. (Id. at ¶¶ 4-5.) Plaintiff defaulted on the latest loan modification (agreed to in April 2022) by failing to make her monthly payment for June 1, 2022, and all subsequent payments. (Id. at ¶ 6.) This default triggered the foreclosure sale that is the subject of this litigation. (Id.) At no point after this default through the foreclosure sale on January 2, 2024, did Plaintiff cure her delinquency on the Loan. (Id. at ¶ 16.)
Upon Plaintiff‘s default, Defendant mailed to Plaintiff notice of intent (“Notice of Intent“) to foreclose required under Paragraph 22 of the security deed. (Id. at ¶¶ 7, 9.) The Notice of Intent (1) notified Plaintiff of her default on the Loan and provided the amount required to cure the delinquency as of the date of the letter, (2) advised Plaintiff that
Plaintiff submitted a new loss mitigation application, which was initially incomplete, to Defendant on September 30, 2022. (Id. at ¶¶ 11-12.) Defendant deemed her application complete on or about October 20, 2022. (Id. at ¶ 12.) After review of the application, Defendant determined Plaintiff was eligible for a forbearance plan, under which the first payment would be due December 1, 2022. (Id. at ¶ 13.) Defendant offered Plaintiff the forbearance plan, but when Plaintiff failed to accept or otherwise perform under the forbearance plan, Defendant cancelled the plan. (Id. at ¶¶ 13-14.) Defendant mailed notice of the forbearance plan cancellation to Plaintiff on or about January 25, 2023. (Id. at ¶ 15.)
Meanwhile, on November 27, 2023, Defendant, through its foreclosure counsel, mailed the pre-foreclosure notice required by
The Property was sold under the power of sale on January 2, 2024, and Defendant was the highest bidder at the foreclosure sale. (Id. at ¶ 28.) At the time of the foreclosure
B. The Complaint
Plaintiff filed her Complaint (A.P. ECF No. 1) (the “Complaint“) in this adversary proceeding on August 19, 2024. Plaintiff alleges that starting in November 2023, she was involved in a loss mitigation process with Defendant, her mortgage servicer, and applied for a loan modification to prevent foreclosure of the Property.
After the initial application and forms, Plaintiff sent in a total of three mortgage assistance forms to help with her mortgage to Defendant. She states she kept getting letters that the application was not completed. She was getting frustrated because she kept sending in the paperwork and documents requested, but the letters stated that they were not complete. Plaintiff states that she would call to inquire what was missing and then resend. She sent an email on January 8, 2024 regarding this and was never notified of any foreclosure of the property . . .
Plaintiff assumed that she would be granted a loan modification and was under the impression that Defendant had received and was processing the documents that were requested of her. She was emailing back and forth with Defendant regarding this and at no time did they inform her that she was in jeopardy of foreclosure and would not be granted the loan modification.
Plaintiff appears to state two causes of action in her Complaint: wrongful foreclosure and punitive damages.4 In her claim for wrongful foreclosure, she appears to5 allege that Defendant wrongfully foreclosed on the Property by acting in violation of
is entitled to certain foreclosure protections because the servicer has received the complete application, and, as applicable, either:
(1) If the servicer has not made the first notice or filing required by applicable law for any judicial or non-judicial foreclosure process, that the servicer cannot make the first notice or filing required to commence or initiate the foreclosure process under applicable law before evaluating the borrower‘s complete application; or
(2) If the servicer has made the first notice or filing required by applicable law for any judicial or non-judicial foreclosure process, that the servicer has begun the foreclosure process, and that the servicer cannot conduct a foreclosure sale before evaluating the borrower‘s complete application[.]
Plaintiff states she is seeking actual damages “for having to file a chapter 13 bankruptcy petition,” because she believed “it was the only option she had to save[] [her] home.” (Id. at ¶ 26.) She also requests that the Court set aside the foreclosure and restore her ownership of the Property. (Id. at ¶ 27.) Finally, Plaintiff alleges she is entitled to punitive damages in the amount of $1,000,000.00 because Defendant‘s actions or omissions constitute wanton, callous, and conscious disregard for Plaintiff‘s rights. (Id. at ¶ 30.)
THE SUMMARY JUDGMENT MOTION
After the close of discovery and within the time set by the Court to file dispositive motions, Defendant filed its Motion. Plaintiff filed its timely Response and Defendant a timely Reply.
A. Defendant‘s Summary Judgment Motion
Defendant first asserts that Plaintiff‘s wrongful foreclosure claim fails because she cannot prove an essential element of wrongful foreclosure under Georgia law: causation. For a wrongful foreclosure claim to succeed, a plaintiff must show that the defendant somehow caused the plaintiff‘s default that led to the foreclosure. Defendant states that Plaintiff “defaulted on her fifth mortgage loan modification by missing the second payment under the modification (after having already been 30 months delinquent on her previous fourth modification),” and there is no record evidence that Defendant caused Plaintiff‘s non-payment default. (Id. at 8 (emphasis in original).) Furthermore, Plaintiff also cannot demonstrate that an alleged lack of pre-foreclosure notice caused her alleged injury. (Id.)
Second, Defendant argues that it complied with Paragraph 22 of the security deed for the Property because Defendant‘s notice of intent to foreclose, sent to Plaintiff on July 7, 2022, included all required information and was timely. Even more, Defendant shows that Plaintiff specifically admitted that Defendant‘s notice of intent to foreclose complied with Paragraph 22 and that she signed the certified return receipts for the notices of intent sent to two separate addresses for her. Additionally, Defendant states that Plaintiff did not specify in her Complaint how Defendant did not comply with Paragraph 22. (Id. at 12-13.)
Finally, Defendant argues that Plaintiff‘s “attempt to establish a wrongful foreclosure” by alleging Defendant engaged in dual-tracking fails. Defendant asserts Georgia law does not recognize dual-tracking as a basis for wrongful foreclosure, and even if it did, Defendant did not dual-track Plaintiff. (Id. at 14.)
According to Defendant, a servicer is excused from compliance with the loss mitigation requirements of
Defendant also specifically argues that even if
Finally, Defendant argues that it is entitled to summary judgment on Plaintiff‘s claim for punitive damages because Plaintiff has not made sufficient allegations to establish or prove by clear and convincing evidence that she is entitled to punitive damages in this case. (Id. at 18-20.)
After refuting Plaintiff‘s allegations, Defendant separately asserts that it is entitled to summary judgment on all of Plaintiff‘s claims on yet another ground: Plaintiff failed to
Neither Borrower nor Lender may commence, join, or be joined to any judicial action (as either an individual litigant or the member of a class) that arises from the other party‘s actions pursuant to this Security Instrument or that alleges that the other party has breached any provisions of, or any duty owed by reason of, this Security Instrument, until such Borrower or Lender has notified the other party (with such notice given in compliance with the requirements of Section 15) of such alleged breach and afforded the other party hereto a reasonable period after the giving of such notice to take corrective action.
Defendant states that the evidence shows that Plaintiff gave Defendant no notice of her grievance prior to filing this adversary proceeding and urges the Court to follow other courts in the Eleventh Circuit that have granted summary judgment against borrowers who have failed to comply with similar pre-suit notice requirements. (Id. at 20-21.)
In support of its Motion, Defendant filed its Statement of Undisputed Material Facts (A.P. ECF No. 63) as required by Local Rule 56.1.
B. Plaintiff‘s Response
Plaintiff timely responded in opposition to the Motion. However, Plaintiff failed to respond to Defendant‘s Statement of Undisputed Facts; failed to provide her own Statement of Undisputed Material Facts; and failed to cite any record evidence whatsoever in her Response in opposition the Motion.
While Plaintiff provides no evidence to demonstrate a genuine issue of material fact, she does make a legal argument against Defendant. Plaintiff rejects Defendant‘s argument that it was excused from further, repeated compliance with
Plaintiff also argues, for the first time and without evidence, that Defendant failed “to exercise reasonable diligence in obtaining documents and information to complete a loss mitigation application,” in violation of
Finally, Plaintiff summarily states that she can show a causal link between Defendant‘s alleged breaches of certain notice requirements and her injury because “the lack of providing notices of the approval or disapproval of the loan modification and lack of notice of foreclosure directly caused her damages by essentially forcing her into filing a chapter 13 bankruptcy.” (Id. at 9.) She does not address Defendant‘s record evidence that she was in default by failing to make her monthly payment for June 1, 2022, and all subsequent payments and that her default triggered foreclosure activity against her.
C. Defendant‘s Reply
In its Reply, Defendant repeats and directs the Court to its uncontroverted evidence that it is not liable for wrongful foreclosure or punitive damages. Because Plaintiff failed to provide any support for its contentions that Defendant did not provide Plaintiff sufficient pre-foreclosure notice, and such contentions are contradicted by the record evidence before the Court, Defendant argues that Plaintiff has not created any genuine issue of material fact on this issue. (A.P. ECF No. 67 at 5.) Defendant also argues, as to Plaintiff‘s allegations that Defendant did not comply with various provisions of
FINDINGS OF FACT AND CONCLUSIONS OF LAW
A. Judicial Notice
As a preliminary matter, the Court will address Defendant‘s request that the Court take judicial notice of (1) certain certified mailing receipts/proof of delivery produced by
After consideration, the Court will take judicial notice of fact of the above-named documents. The Court finds that these documents are issued or maintained by the U.S. Postal Service or the Superior Court of Coffee County, which are sources whose accuracy cannot reasonably be questioned. The Court further finds that there appears to be no dispute over the accuracy of the fact that these documents were issued or filed. Moreover, Plaintiff has not objected to Defendant‘s request for the Court to take judicial notice.
B. Summary Judgment Standard
Summary judgment is appropriate only where the evidence shows “that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.”
“Genuine disputes are those in which the evidence is such that a reasonable jury could return a verdict for the non-movant. For factual issues to be considered genuine, they must have a real basis in the record.” Mize v. Jefferson City Bd. of Educ., 93 F.3d 739, 742 (11th Cir. 1996); see also Hickson Corp. v. N. Crossarm Co., 357 F.3d 1256, 1260 (11th Cir. 2004) (“An issue of fact is ‘genuine’ if the record taken as a whole could lead a rational trier of fact to find for the nonmoving party.“). “[M]ere conclusions and unsupported
The movant bears the initial burden to demonstrate to the court the basis for its motion for summary judgment and identify those portions of the pleadings which it believes show an absence of any genuine issue of material fact. Shiver v. Chertoff, 549 F.3d 1342, 1343 (11th Cir. 2008). The movant meets this burden by showing that the non-moving party has failed to present appropriate evidence in support of an element of the case on which the non-moving party bears the burden of proof at trial. Moton v. Cowart, 631 F.3d 1337, 1341 (11th Cir. 2011). The burden then shifts to the non-movant to establish, by going beyond the pleadings, that a genuine issue of material fact exists. Jeffery v. Sarasota White Sox, Inc., 64 F.3d 590, 593–94 (11th Cir. 1995) (holding that, once the moving party meets its burden, “the non-moving party must then go beyond the pleadings, and by its own affidavits [or sworn statements], or by depositions, answers to interrogatories, and admissions on file” demonstrate that there is a genuine dispute of material fact) (quotations omitted); United States v. Travelers Cas. & Surety Co. of Am., CV 118-210, 2021 WL 3824834, at *2 (S.D. Ga. Aug. 26, 2021) (“The non-movant cannot carry its burden by
C. Defendant Has Satisfied its Burden Under Rule 56, But Plaintiff Has Not Identified a Genuine Factual Dispute in Response.
Defendant has submitted its Statement of Undisputed Material Facts and properly identified portions of pleadings, depositions, and discovery-related materials that demonstrate an absence of dispute as to a genuine issue of material fact.
Plaintiff has failed to carry this burden. As previously stated, Plaintiff did not respond to Defendant’s Statement of Undisputed Facts; did not submit her own Statement of Undisputed Material Facts; and failed to cite any record evidence whatsoever in her Response in opposition to the Motion.
D. Wrongful Foreclosure
Under Georgia law, a debtor bringing a claim for wrongful foreclosure must show (1) a legal duty owed to it by the foreclosing party; (2) breach of that duty; (3) a causal connection between the breach and the injury sustained; and (4) damages. See Heritage Creek Dev. Corp. v. Colonial Bank, 268 Ga. App. 369, 371 (2004).
Plaintiff has not shown that Defendant breached a duty it owed to Plaintiff or a causal connection between the breach and the injury sustained. Because the uncontroverted evidence in the record shows that Defendant did not breach a duty owed to Plaintiff and that there was no causal connection between the alleged breach and Plaintiff’s alleged injury, Defendant is entitled to summary judgment on Plaintiff’s wrongful foreclosure claim.
i. Breach of a Duty
Plaintiff alleges that Defendant breached a duty to Plaintiff by failing to comply with three statutory, regulatory, or contractual provisions:
a. The secured creditor properly provided Plaintiff the pre-foreclosure notice required by O.C.G.A. § 44-14-162.2 through its foreclosure counsel.
Although Plaintiff alleges in her Complaint that, under
A debtor must be given notice by the secured creditor of “initiation of proceedings to exercise a power of sale” at least 30 days prior to the date of the proposed foreclosure.
Such notice shall be in writing, shall include the name, address, and telephone number of the individual or entity who shall have full authority to negotiate, amend, and modify all terms of the mortgage with the debtor, and shall be sent by registered or certified mail or statutory overnight delivery, return receipt requested, to the property address or to such other address as the debtor may designate by written notice to the secured creditor.
Defendant is the servicer of the Loan, not the secured creditor, so
b. Defendant properly provided the notice of default required under Plaintiff’s security deed before accelerating the loan and foreclosing on the Property.
Plaintiff’s allegation that Defendant violated Paragraph 22 of the security deed is also unsupported. Paragraph 22 sets forth specific notice requirements the lender must give Plaintiff prior to acceleration of the debt following Plaintiff’s breach of the security deed.
Plaintiff fails to even specify, in her Complaint or in her Response to the Motion, how Defendant violated Paragraph 22. Additionally, Plaintiff does not explain how Paragraph 22 applies to Defendant, a servicer that is not party to the security deed. Instead, in her Response, she asserts Defendant violated
c. Defendant did not violate 12 C.F.R. § 1024.41(c)(3)(i)(D)(1) or 12 C.F.R. § 1024.41(f)(2) when it foreclosed on the Property while Plaintiff was pursuing loss mitigation options.
Plaintiff’s final allegation of a breach of duty by Defendant is that Defendant proceeded with the foreclosure of the Property while a loss mitigation application was pending in violation of
Under
Application received before foreclosure referral. If a borrower submits a complete loss mitigation application during the pre-foreclosure review period set forth in paragraph (f)(1) of this section or before a servicer has made the first notice or filing required by applicable law for any judicial or non-judicial foreclosure process, a servicer shall not make the first notice or filing required by applicable law for any judicial or non-judicial foreclosure process unless:
- The servicer has sent the borrower a notice pursuant to paragraph (c)(1)(ii) of this section that the borrower is not eligible for any loss mitigation option and the appeal process in paragraph (h) of this section is not applicable, the borrower has not requested an appeal within the applicable time period for requesting an appeal, or the borrower‘s appeal has been denied;
- The borrower rejects all loss mitigation options offered by the servicer; or
- The borrower fails to perform under an agreement on a loss mitigation option.
It is unclear whether Georgia law recognizes violations of RESPA/Regulation X as bases for a wrongful foreclosure claim. See
Defendant was relieved from a duty to comply with
Duplicative requests. A servicer must comply with the requirements of this section for a borrower’s loss mitigation application, unless the servicer has previously complied with the requirements of this section for a complete loss mitigation application submitted by the borrower and the borrower has been delinquent at all times since submitting the prior complete application.
Defendant has shown it was excused from complying with Regulation X in response Plaintiff’s latest set of loan modification applications (submitted during 2023)—including the November 2023 application that is the subject of Plaintiff’s Complaint—because it had previously complied with it in response to Plaintiff’s September 2022 loan modification application. In response to the September 2022 application, Defendant approved Plaintiff
Furthermore, the only application Plaintiff relies upon as a basis for her claims is the application she submitted in November 2023. The uncontroverted evidence shows that the November 17, 2023, application was incomplete; Defendant notified Plaintiff of the incompleteness of the application and requested additional information on November 20, 2023; and, upon Plaintiff’s failure to provide the requested information, Defendant cancelled the review of her November 2023 application on December 28, 2023. (A.P. ECF No. 55-1 at 5, 262-289.) The fact that Plaintiff’s November 2023 application—the only application that Plaintiff relies upon to support her claims—was incomplete is an additional reason that
ii. Causal Connection
Plaintiff alleges in her Complaint that Defendant did not comply with several notice requirements under state and federal law prior to foreclosure, and that noncompliance “caused Plaintiff unnecessary trouble, expense, and the loss of her homestead.” (A.P. ECF No. 1 at ¶ 26.) She also appears to allege that Defendant’s conduct also caused her to file chapter 13 bankruptcy. (Id.)
As shown by Defendant, there is no evidence in the record that Defendant’s alleged breach—related to notice of the foreclosure or consideration of her loan modification applications while also pursuing foreclosure—caused Plaintiff’s alleged damages. In other words, there is no evidence that the foreclosure would not have occurred had Plaintiff been given all the notice she alleges she was not given.11 Instead, the uncontroverted evidence shows that Plaintiff’s long-term and uncured default that started June 1, 2022, was the cause of the January 2, 2024, foreclosure. See Miles v. Nationstar Mortg., LLC, Carr v. U.S. Bank N.A. as Trustee for TBW Mortg. Backed-Trust Series 2006-6 Mortg. Pass Through Certificates Series 2006-6, 1:11-CV-00821-SCJ-GGB, 2012 WL 13006058, at *11 (N.D. Ga.
E. Punitive Damages
Finally, Defendant is entitled to summary judgment on Plaintiff’s punitive damages claim. There are no facts in the record that would support a claim for punitive damages. Furthermore, a claim for punitive damages depends upon the success of an underlying claim. Here, because the Court has found Plaintiff’s wrongful foreclosure claim fails, there is no successful underlying claim that could support a punitive damages claim. Accordingly, Defendant is entitled to summary judgment on Plaintiff’s claim for punitive damages.
F. Plaintiff’s Failure to Notify Defendant of Alleged Breach Prior to Suit
Defendant’s final argument that it is entitled to summary judgment is based on Plaintiff’s failure to provide it with notice of Defendant’s alleged breach under the security
ORDER
IT IS HEREBY ORDERED that Defendant’s Motion for Summary Judgment (A.P. ECF No. 56) is GRANTED. The Court will enter a separate final judgment consistent with this Order.
SO ORDERED, this 30th day of March, 2026.
Michele J. Kim
Chief Judge
United States Bankruptcy Court
Southern District of Georgia