James LINN, et al., Appellants, v. BCBSM, INC., Respondent.
A16-0986
Court of Appeals of Minnesota.
Filed January 30, 2017
889 N.W.2d 162
JESSON, Judge
Joel A. Mintzer, Doreen A. Mohs, BCBSM, Inc., Eagan, Minnesota (for respondent).
Considered and decided by Schellhas, Presiding Judge; Ross, Judge; and Jesson, Judge.
OPINION
JESSON, Judge
In this action alleging breach of a health-plan contract, appellants James and Gloria Linn challenge the district court’s summary judgment concluding that no breach occurred as a matter of law when respondent-insurer BCBSM, Inc., paid a claim following an external-review determination that proton-beam radiation therapy was medically necessary to treat James Linn’s bone cancer. They contend that the external-review determination of medical necessity binds the insurer by statute and contract and that by failing to authorize coverage earlier, the insurer breached the insured’s contractual right to timely care. We conclude that because the external-review determination binds the insurer with respect to medical necessity, the district court erred by interpreting the health-plan contract with respect to that issue. We reverse and remand for further consideration of whether the insurer’s failure to approve coverage when first requested constituted a breach of the timeliness provision of the contract and caused compensable damages to the insured.
FACTS
In January 2014, James Linn and his wife, Gloria Linn, entered into an individual health-plan contract with respondent BCBSM, Inc. (Blue Cross). The contract provides that coverage is subject to its terms, including medical necessity as defined, and that Blue Cross will not pay for services that are (a) not medically necessary or (b) related to care that is investigative.1 It also excludes coverage for certain services, even if they may be medically necessary. And it provides that health-plan members have a right “to receive quality health care that is friendly and timely.” The contract allows for a formal appeals process to Blue Cross. It also refers to a statutory external-review process available to an insured under
In March 2014, after experiencing back pain, James Linn had a magnetic-resonance-imaging scan, which revealed a tumor on his thoracic spine. He had back surgery in St. Cloud, including the insertion of hardware. The pathology report of the tumor indicated chondrosarcoma, a type of bone cancer that affects cartilage. Linn was then referred to the Mayo Clinic, where a radiation oncologist recommended additional surgery, with postoperative radiation treatment with protons or a combination of protons and photons.2 Linn had additional back surgery in May 2014 in St. Cloud to remove as much of the tumor as
Linn’s contract with Blue Cross provides that proton-beam radiation therapy “may be considered medically necessary” in several listed clinical situations, including
[p]ostoperative therapy . . . in patients who have undergone biopsy or partial resection of chordoma or low-grade (I or II) chondrosarcoma of the basisphenoid region (skull-base chordoma or chondrosarcoma) or cervical spine and have residual localized tumor without evidence of metastasis.
Under the contract, proton-beam radiation therapy is considered investigative in other situations, including treating chondrosarcoma in the thoracic spine, the location of Linn’s tumor.
A radiation oncologist in St. Cloud referred Linn to CDH Proton Center for a consultation. On September 24, 2014, Dr. William Hartsell, a radiation oncologist from Proton Center, provided a letter of medical necessity to Blue Cross, stating that it was medically necessary for Linn to receive a portion of his postoperative radiation treatment via proton-beam therapy to control the tumor and minimize the radiation dose to surrounding normal organs. Dr. Hartsell noted an increased risk of recurrence based on the extent of the tumor and the implanted hardware. On October 9, Blue Cross denied prior authorization for the proton-beam radiation therapy on the ground that it was experimental and/or investigational because the location of the tumor did not meet the contract’s criteria for medical necessity.
In early December 2014, on Linn’s behalf, Dr. Hartsell filed an internal appeal of the denial of authorization for proton-beam radiation therapy. He stated that because the required radiation dose was high, the use of conventional X-ray therapy for all of the treatment would deliver a high dose of radiation therapy to normal lung and kidney tissues, producing a high risk of long-term complications from treatment. The use of proton-beam therapy, however, would limit the effects of radiation to the kidneys, lungs, and heart.
On December 15, 2014, Linn was taken to the emergency room with severe back and abdominal pain. The next day, his neurosurgeon also wrote to Blue Cross in support of proton-beam therapy, stating that Linn’s tumor had wrapped around his spinal cord, creating concern that another operation would be required to preserve leg function.
On December 18 and 19, Linn contacted Blue Cross, requesting reversal of the denial of benefits, stating that it was an emergency situation. A few days later, Linn underwent an eight-hour surgery for the tumor, and the pathology report showed chondrosarcoma. On December 29, in response to Linn’s appeal, Blue Cross issued a denial of benefits on the basis that proton-beam therapy was considered investigative for the treatment of a chondrosarcoma in a region other than the skull base or cervical spine. As part of the appeals process, a physician reviewer determined that there were no extenuating circumstances that would make the use of protons medically necessary in Linn’s case. On December 30, Dr. Hartsell wrote again to Blue Cross, stating that the tumor could not be controlled using standard treatment alone and that if there were further recurrences, which was almost a certainty, the risk increased for “devastating neurological complications.”
In February 2015, Linn requested external review of Blue Cross’s decision pursuant to
The MAXIMUS physician consultant explained that [Linn] has undergone 3 surgeries and is at very high risk for recurrence. The MAXIMUS physician consultant also explained that [Linn] needs a high dose of radiation therapy for treatment of his chondrosarcoma. The MAXIMUS physician consultant indicated that treatment with intensity modulated radiation therapy alone would result in a very high dose of radiation to [Linn’s] lungs and kidneys, which would result in a high risk for serious long term complications. The MAXIMUS physician consultant also indicated that the use of proton-beam therapy for a portion of [Linn’s] treatment would allow for appropriate coverage of target volume and would limit the dose to his kidneys, lungs, and heart. Therefore, the MAXIMUS physician consultant concluded that the requested proton radiation therapy is not investigational and is medically necessary for treatment of [Linn’s] condition.
Blue Cross then agreed to pay for Linn’s proton-beam radiation therapy.
In June 2015, the Linns sued in district court seeking damages from Blue Cross for the delay in authorizing coverage. They alleged breach of contract, intentional infliction of emotional distress, negligence, and deceptive trade practices. Blue Cross filed a rule 12 motion to dismiss, and the district court granted the motion to dismiss all claims except the contract claim.
Blue Cross then moved again to dismiss the action or, in the alternative, for summary judgment. The Linns also moved for summary judgment. After a hearing, the district court granted Blue Cross’s motion for summary judgment and denied the Linns’ motion for summary judgment. The district court concluded that, as a matter of law, Blue Cross did not breach its contract with the Linns because the health-plan contract did not cover proton-beam radiation therapy for chondrosarcomas of the thoracic spine as medically necessary. It also ruled that Blue Cross did not improperly interfere with or cause delay in the internal appeal process. And it concluded that, in any event, no breach occurred because Blue Cross ultimately paid the claim. This appeal follows.
ISSUE
Did the district court err by interpreting medical necessity under the terms of a health-plan contract after an external reviewer had made a binding determination on that issue?
ANALYSIS
Summary judgment is proper if, based on the entire record before the court, there are no genuine issues of material fact and a party is entitled to judgment as a matter of law.
The Linns argue that the district court erred by granting summary judgment to Blue Cross because the external-review
The primary issue before us is whether an external reviewer’s medical-necessity determination not only requires a health-plan company to pay for the treatment requested, but also binds the company on the contract term of medical necessity. Stated another way, we must examine whether the reviewer’s medical-necessity determination is superimposed on the contract definition of medical necessity, based on the legislature’s provision that it shall be binding on the health-plan company. See
To address this issue, we first examine the background of the external-review process and its application in Minnesota statutory law. We then analyze the effect of the external-review determination on the medical-necessity provision in the health-plan contract. Finally, we address the implications of our conclusion for further proceedings in this case to address the issues of timeliness and damages.
Background of expert-review process and its application in Minnesota
Since the creation of the Blue Cross system during the Great Depression, insured individuals have been generally able to choose among any participating hospital and physician group to meet their healthcare needs.4 See generally, Paul Starr, The Social Transformation of American Medicine, at 237-43, 306-10 (1982). The backbone of this insurance system was a “fee-for-service” design. Providers would prescribe a treatment, deliver the care, and then submit the bill to the insurance company. See Aaron Seth Kesselheim, What’s the Appeal? Trying to Control Managed Care Medical Necessity Decisionmaking Through a System of External Appeals, 149 U. Pa. L. Rev. 873, 878-79 (2001). While insurers would examine the medical necessity of the treatment, this typically occurred only after treatment completion. And deference to physician judgment resulted in few payment denials. Id.
The financial incentives of the fee-for-service system led to overutilization of medical resources, which was a primary driver of increased medical costs. Id. at 879-80. By the early 1980s, healthcare costs spiraled. In response to these rising costs, systems of “managed care” rapidly came to replace pure fee-for-service medicine in the late 1980s. Id. One of the attributes of managed care is the attempt to control costs through techniques such as bonuses, incentives, “gatekeepers,” utilization review and preauthorization requirements. Hermer, supra, at 24-25.
In response to the growing reality of preauthorization, legislatures in at least 41 states and the District of Columbia enacted laws that establish external-review systems. Id. Through external review, a patient may challenge a denial of coverage and, if successful, will be entitled to an order directing the health plan to provide, or, in a retrospective case, to pay for, the treatment that was initially denied. Id. at 136.
In 1999, Minnesota created its external-review process, which is governed by
Submission to this external-review process is required for Blue Cross based on its licensure as a nonprofit health-service-plan corporation under Minnesota Statutes chapter 62C. Concurrently the statutory scheme governing licensed nonprofit health-service plans, such as Blue Cross, provides the definition of medical necessity used on external review. See
This definition of medically necessary care applies to Blue Cross because of its licensure as a nonprofit health-service plan corporation apart from the realm of external-review decisions, and it also sets the standard used on external review. See
The external-review decision on medical necessity supersedes the definition of medical necessity in the parties’ health-plan contract.
Blue Cross argues that the external-review decision is irrelevant to whether Blue Cross’s initial denial of coverage complied with the definition of medical necessity in the health-plan contract, which is at issue in this action. It contends that the external-review decision is binding only as to payment, not as to the contract definition of medical necessity. We disagree. The plain language of the external-review statute does not limit the binding nature of the external-review determination on the health-plan company to the payment of claims that have been submitted for external review. See
The interpretation of a statute presents a question of law, which appellate courts review de novo. Wayzata Nissan, LLC v. Nissan N. Am., Inc., 875 N.W.2d 279, 284 (Minn. 2016). The object of statutory interpretation is to ascertain legislative intent.
Blue Cross’ argument that the external-review decision was binding only as to payment of the claim submitted, not as to the contract definition of medical necessity, asks this court to add caveats to the term “binding.” But binding means binding. One of the basic canons of statutory interpretation provides that courts “do not add words or phrases to an unambiguous statute.” County of Dakota v. Cameron, 839 N.W.2d 700, 709 (Minn. 2013). We will not do so here. The legislature had the ability to limit the term “binding” only to the obligation to pay claims after the external-review decision, and if it had so decided, it would have included such a limitation. Cf. Annandale Advocate v. City of Annandale, 435 N.W.2d 24, 30 (Minn. 1989) (stating that the “legislature knew how to incorporate a specific reference to cities and other local government bodies in the Open Meeting Law . . . [and] if the legislature had wanted to exempt city governments from the [law], it would have so indicated”). In fact, here, the legislature did differentiate when considering the binding nature of the external-review decision: it made that decision binding only on the health plan, not on the enrollee. Further qualification of the binding nature of the external-review decision on medical necessity is for the legislature to plainly state, not for this court to extrapolate.
The full-act context of the statutory provision reinforces that there are not implied caveats to the binding nature of the external reviewer’s medical-necessity determination. By its licensure as a nonprofit health-plan corporation, Blue Cross is already bound to cover the medically necessary services as defined by
Even assuming that the word “binding” is ambiguous, legislative intent supports the interpretation that the term “binding” also encompasses the determination of medical necessity in the parties’ contract. Blue Cross is licensed as a nonprofit health-service-plan corporation under Minnesota Statutes chapter 62C. See
Our interpretation is also supported by the United States Supreme Court’s decision in Moran, 536 U.S. 355, 122 S. Ct. 2151. Moran involved the issue of whether the Employment Retirement Income Security Act of 1974 (ERISA) preempted an Illinois health-maintenance organization act, which, like the relevant Minnesota statute, provides for independent review of an HMO’s denial of service under a health-plan contract. Id. at 359, 122 S. Ct. at 2156. The Supreme Court concluded that, because the Illinois statute regulates insurance under ERISA’s savings clause, it was not preempted by federal law. Id. at 378-80, 122 S. Ct. at 2165-67.
In so doing, the Supreme Court stated that the Illinois law’s independent-review requirement “affects the ‘policy relationship’ between the HMO and covered persons by translating the relationship under the HMO agreement into concrete terms of specific obligation or freedom from duty.” Id. at 373, 122 S. Ct. at 2163. Thus, it read the state law to “provid[e] a legal right to the insured, enforceable against the HMO, to obtain an authoritative determination of the HMO’s medical obligations.” Id. at 374, 122 S. Ct. at 2164. The Supreme Court in Moran also noted that although the relief in that case ultimately available would be controlled by ERISA authorization, “the reviewer’s determination would presumably replace that of the HMO as to what is ‘medically necessary’ under this contract.”10 Id. at 380, 122 S. Ct. at 2167.
The Supreme Court’s observations in Moran inform our analysis here. In this case, by statute, the results of the external review as to the medical necessity of the proton-beam radiation therapy are binding on Blue Cross. See
The external-review statute sets forth the definition of medically necessary care used in the external-review process. See
The Linns’ additional breach-of-contract claim relating to timeliness must be addressed by the district court.
This conclusion, however, does not end our inquiry. The district court ruled that even if the requested therapy is medically necessary, Blue Cross did not breach the health-plan contract because it ultimately paid Linn’s claim. The Linns argue, however, that Blue Cross breached the contract term that requires it to provide timely care
The district court concluded that the external-review decision on medical necessity did not suggest that Blue Cross improperly applied the healthcare contract or was dilatory in authorizing that therapy.12 In this respect, the district court’s order did not fully address the Linns’ additional timeliness argument: that Blue Cross’s initial failure to approve coverage for proton-beam radiation therapy breached the health-insurance contract and caused damages. Insurance policies are contracts, and absent contrary statutory provisions, principles of contract law apply to their interpretation. Remodeling Dimensions, Inc. v. Integrity Mut. Ins. Co., 819 N.W.2d 602, 611 (Minn. 2012). An insurance policy is read as a whole, with policy provisions “read in context with all other relevant provisions.” Commerce Bank v. West Bend Mut. Ins. Co., 870 N.W.2d 770, 773 (Minn. 2015). When contract language is ambiguous, summary judgment is inappropriate, and contract interpretation becomes a question of fact for a jury. Hickman v. SAFECO Ins. Co. of Am., 695 N.W.2d 365, 369 (Minn. 2005).
Here, the contractual provision on the insured’s right to receive timely care appears relevant and material to the interpretation of the parties’ healthcare contract as a whole. See Commerce Bank, 870 N.W.2d at 773.13 We acknowledge that the main focus of the parties’ arguments before the district court concerned the issue of whether proton-beam radiation therapy for Linn’s condition falls within the definition of medical necessity in the parties’ contract—an issue that, based on our ruling in this opinion, has now been resolved. Therefore, a remand to the district court is appropriate for further examination of the issue of whether Blue Cross may have breached the healthcare contract by failing to approve coverage for proton-beam radiation therapy to treat Linn’s tumor when that therapy was originally requested. To the extent that a threshold legal question exists on this issue, the district court on remand is encouraged to entertain additional briefing. Otherwise, because the contract is ambiguous on the issue of timeliness, the matter would be appropriately submitted for trial on the factual issue of breach. See Hickman, 695 N.W.2d at 369.
The scope of available damages in this action is properly addressed by the district court.
Blue Cross also argues that, even if the issue of breach is decided favorably to the
We note that the district court did not address the scope-of-damages issue in its summary-judgment order. In its order denying Blue Cross’s earlier motion to dismiss the breach-of-contract claim, the district court concluded that its dismissal of the Linns’ additional claims supported Blue Cross’s argument regarding “extracontractual damages such as emotional distress or pain and suffering,” but that consequential damages appear to be an appropriate category of damages with respect to the breach-of-contract claim.
Under the Minnesota Rules of Civil Appellate Procedure, the scope of review in an appeal from a final judgment extends to any order “involving the merits or affecting the judgment.”
DECISION
Because the determination of medical necessity in the external-review process is binding on the parties through their health-insurance contract, the district court erred by granting summary judgment to Blue Cross based on its conclusion that proton-beam radiation therapy was not medically necessary under the contract. Because the district court did not fully address the issue of whether the failure to cover proton-beam therapy when first requested amounted to a breach of the timeliness portion of the contract, the district court erred by concluding that Blue Cross’s ultimate payment of the claim warranted summary judgment. We therefore reverse and remand for the district court to address the issue of breach as it relates to timeliness, as well as the scope of damages available on any recovery.
Reversed and remanded.
