KELLI GRAY and all others similarly situated, Plaintiffs, v. SUTTELL & ASSOCIATES; MIDLAND FUNDING, LLC; MARK T. CASE and JANE DOE CASE, husband and wife; and KAREN HAMMER and JOHN DOE HAMMER, Defendants. ------------------------- EVA LAUBER; DANE SCOTT; SCOTT BOOLEN; JOEL FINCH; and all others similarly situated, Petitioners, v. ENCORE CAPITAL GROUP, INC.; MIDLAND FUNDING, LLC; MIDLAND CREDIT MANAGEMENT, INC.; SUTTELL & HAMMER, PS; MARK T. CASE and JANE DOE CASE, husband and wife; MALISA L. GURULE and JOHN DOE GURULE; KAREN HAMMER and ISAAC HAMMER, wife and husband; WILLIAM SUTTELL and JANE DOE SUTTELL, husband and wife, Respondents.
No. 88414-5
IN THE SUPREME COURT OF THE STATE OF WASHINGTON
AUG 28 2014
En Banc.
WIGGINS, J.—In response to questions certified to this court, we hold that debt buyers fall within the definition of “collection agency” under the Washington Collection Agency Act (WCAA),
ISSUES
The United States District Court for the Eastern District of Washington certified the following questions to us:
- Does the definition of “collection agency” in
RCW 19.16.100(2) 1 include a person who 1) purchases claims that are owed or due or asserted to be owed or due another, 2) undertakes no activity on said delinquent consumer account but rather contracts with an affiliated collection agency to collect the purchased claims, and 3) is the named plaintiff in a subsequent collection lawsuit for said purchased claims? - Can a company, such as Midland Funding, LLC, file lawsuits in the [state of] Washington on delinquent consumer accounts without being licensed as a collection agency as defined by
RCW 19.16.100(2) ?
Certification from United States District Court for the Eastern District of Washington, No. CV-09-251-EFS consolidated with No. CV-10-5132-EFS (E.D. Wash.
FACTS
This lawsuit involves two consolidated suits: Gray v. Suttell & Assocs., No. CV-09-251-EFS (E.D. Wash.), and Lauber v. Encore Capital Grp., No. CV-10-5132-EFS (E.D. Wash.).2 On April 8, 2011, plaintiffs filed an amended complaint, alleging claims under Washington‘s Consumer Protection Act (WCPA),
Midland Funding purchases defaulted receivables, i.e., consumers’ unpaid financial commitments to credit originators such as banks, credit unions, consumer finance companies, commercial retailers, auto finance companies, and telecommunication companies. Midland Funding has no employees and is merely a holding company for the delinquent accounts it purchases.
Midland Credit Management (MCM) services the defaulted accounts on behalf of Midland Funding. Pursuant to the “Servicing Agreement,” MCM decides how to collect on the defaulted accounts purchased by Midland Funding. MCM‘s employees manage the collection process and perform the collection acts for these defaulted accounts. MCM is licensed by thе State of Washington as a collection agency. To fulfill its servicing duties, MCM contracts directly with Suttell & Associates, a law firm, to file collection lawsuits in Midland Funding‘s name. From 2005 to 2010, 1,082 cases were filed in Washington superior courts naming Midland Funding LLC as plaintiff.
Defendants Midland Funding and Suttell argue that prior to recent amendments to the WCAA, debt buyers did not fall within the definition of “collection agencies.” Thus, Midland Funding did not need not to obtain a collection agency license. In February 2013, the federal district court certifiеd the above questions to this court.
I. Overview of Washington‘s Collection Agency Act
Both state and federal law regulate collection agencies. The WCAA,
(a) Any person directly or indirectly engaged in soliciting claims for collection, or collecting or attempting to collect claims оwed or due or asserted to be owed or due another person; (b) Any person who directly or indirectly furnishes or attempts to furnish, sells, or offers to sell forms represented to be a collection system or scheme intended or calculated to be used to collect claims even though the forms direct the debtor to make payment to the creditor and even though the forms may be or are actually used by the creditor himself or herself in his or her own name;
(c) Any person who in attempting to collect or in collecting his or her own claim uses a fictitious name or any name other than his or her own which would indicate to the debtor that a third person is collecting or attempting to collect such claim.
Former
A recent amendment, effective October 1, 2013, adds subsection (d) to this definition:
(d) Any person or entity that is engaged in the business of purchasing delinquent or charged off claims for collection purposes, whether it collects the claims itself or hires a third party for collection or an attorney for litigation in order to collect such claims.
LAWS OF 2013, ch. 148, § 1 (emphasis added) (codified at
The federal FDCPA was enacted in 1977 to combat abusive debt collection practices.
II. Overview of Debt Purchasing
Since the enactment of the WCAA, the debt collection industry has grown and changed to keep up with the increasing amount of consumer delinquent debt.5 The Federal Trade Commission noted that “‘[t]he most significant change in the debt collection business in recent years has been the advent and growth of debt buying.‘” FED. TRADE COMM‘N, THE STRUCTURE AND PRACTICES OF THE DEBT BUYING INDUSTRY 1 (2013) (alteration in original) (quoting FED. TRADE COMM‘N, COLLECTING CONSUMER DEBTS: THE CHALLENGE OF CHANGE 13 n.1 (2009)). Although a relatively new industry, by 2007, the debt collection industry employed over 200,000 people and repоrted annual revenue of $58 billion from consumer collections. RICK JURGENS & ROBERT J. HOBBS, NAT‘L CONSUMER LAW CTR., THE DEBT MACHINE, HOW THE COLLECTION INDUSTRY HOUNDS CONSUMERS AND OVERWHELMS COURTS 5 (2010). A “debt buyer” is an entity or individual that purchases delinquent or charged-off debts from a creditor, usually for a fraction of the face value of the debt, and then takes some action to collect on those claims. H.B. REP. on SUBSTITUTE H.B. 1822, at 2, 63d Leg., Reg. Sess. (Wash. 2013).
There is growing concern that collection practices employed by debt buyers are
Many of the worst abuses in the debt collection industry are by debt buyers. Debt buyers purchase mass portfolios of charged off debt for pennies on the dollar, with little evidentiary basis, and get massive default judgments because the consumers have no notice of the lawsuit. Consumers have had to go to great lengths to rectify judgments based on fraudulent or paid-off claims that were sold to debt buyers who did not know they were buying illegitimate claims.
Id. at 3. Indeed, up to one-half of all purchased debt is resold several times over, which can make it difficult for the original debtor to recognize the debt because the collector is no longer the original creditor. FED. TRADE COMM‘N, REPAIRING A BROKEN SYSTEM: PROTECTING CONSUMERS IN DEBT COLLECTION LITIGATION AND ARBITRATION 5 (2010). Responding to these concerns, the Washington State Legislature amended the WCAA in 2013 to explicitly reach debt buying entities. The issue here is whether the preamended definitions also cover debt buyers.
ANALYSIS
Certified questions from federal court are questions of law that we review de novo. Bradburn v. N. Cent. Reg‘l Library Dist., 168 Wn.2d 789, 799, 231 P.3d 166 (2010). We consider the legal issues not in the abstract but based on the certified record provided by the federal court. Id. (citing
Here, we hold that debt buyers are collection agencies under the WCAA when they solicit claims for collection. Accordingly, if Midland Funding solicits claims for collection, it is a collection agency and may not file collection lawsuits in Washington without a license.
I. Whether a Debt Purchaser Is a “Collection Agency” Subject to Licensing Requirements under the WCAA
The first issue is whether debt buyers are “collection agencies” subject to licensure under the WCAA. The relevant statutory provision defines a “collection agency” as
[a]ny person directly or indirectly engaged in soliciting claims for collection, or collecting or attempting to collect claims owed or due or asserted to be owed or due another person.
A. The statute is ambiguous
The purpose of statutory interpretation is “to detеrmine and give effect to the intent of the legislature.” State v. Sweany, 174 Wn.2d 909, 914, 281 P.3d 305 (2012); State v. J.P., 149 Wn.2d 444, 450, 69 P.3d 318 (2003); In re Pers. Restraint of Williams, 121 Wn.2d 655, 663, 853 P.2d 444 (1993). When possible, the court derives legislative intent solely from the plain language enacted by the legislature, considering the text of the provision in question, the context of the statute in which the provision is found, related provisions, and the statutory scheme as a whole. State v. Ervin, 169 Wn.2d 815, 820, 239 P.3d 354 (2010); Dep‘t of Ecology v. Campbell & Gwinn, LLC, 146 Wn.2d 1, 9-10, 43 P.3d 4 (2002). We employ traditional rules of grammar to discern plain meaning. State v. Jim, 173 Wn.2d 672, 689, 273 P.3d 434 (2012) (citing State v. Bunker, 169 Wn.2d 571, 578, 238 P.3d 487 (2010)). If the statute remains susceptible to more than one reasonable meaning, it is ambiguous. City of Seattle v. Fuller, 177 Wn.2d 263, 269-70, 300 P.3d 340 (2013).
Here, thе use of a comma and the disjunctive “or” to separate “soliciting claims for collection” and “collecting or attempting to collect claims owed or due or asserted to be owed or due another person” strongly suggests that there are two types of collection agencies. See HJS Dev., Inc. v. Pierce County ex rel. Dep‘t of Planning & Land Servs., 148 Wn.2d 451, 473 n.94, 61 P.3d 1141 (2003); accord Riofta v. State, 134 Wn. App. 669, 682, 142 P.3d 193 (2006) (“or” is disjunctive unless there is clear legislative intent to the contrary). In addition, the absence of a comma before the qualifying phrase “owed or due or asserted to be owed or due another person” indicates that the phrase refers only to the second type of collection agency. Bunker, 169 Wn.2d at 578 (under the last antecedent rule, a qualifying phrase refers to the last antecedent, but a comma before the qualifying phrase indicates that the phrase applies to all antecedents). “Solicit” appears once more in another part of the statute listing prohibited activities applicable to licensees; under
Accordingly, a reasonable reading of the statute is that it defines two types of “collection agencies“: thosе that solicit claims for collection and those that collect claims owed to another. Collection agencies that fall within the first category of entities—entities that solicit claims for collection—need not collect claims owed to another. Accordingly, we reject defendants’ argument that debt buyers cannot be collection agencies simply because they collect claims they purchase and own, and we hold that debt buyers qualify as collection agencies under the WCAA as long as they solicit claims for collection.
The statute does not define “solicit.” See
Here, it is possible that Midland Funding solicited claims for collection if it affirmatively acted to acquire the claims it collected on.8 But thеre are disputes whether Midland Funding is, in fact, a passive debt buyer as opposed to one that solicits claims for collection. It is not our task to make factual findings, only to explain Washington law. Thus, we hold that Midland Funding, a debt buyer, is a “collection agency” under
Regarding the remainder of the definition, there is no dispute that debt buyers like Midland Funding are purchasing “claims” because Midland Funding purchases portfolios of consumer debt, particularly credit card obligations, arising from agreement or contract. See former
B. The 2013 amendments to RCW 19.16.100 clarify that debt buyers are “collection agencies”
Although we generally presume that a new legislative enactment is an amendment that changes a law, the prеsumption may be rebutted by clear evidence that the legislature intended an interpretive clarification. State v. Elmore, 154 Wn. App. 885, 905, 228 P.3d 760 (2010) (citing Johnson v. Morris, 87 Wn.2d 922, 926, 557 P.2d 1299 (1976)); see also Roe v. TeleTech Customer Care Mgmt. (Colo.) LLC, 171 Wn.2d 736, 751, 257 P.3d 586 (2011). The new amendment provides that a collection agency includes:
(d) Any person or entity that is engaged in the business of purchasing delinquent or charged off claims for collection purposes, whether it collects the claims itself or hires a third party for collection or an attorney for litigation in order to collect such claims.
LAWS OF 2013, ch. 148, § 1 (codified at
First, as discussed, former
Second, the legislature amended
To conclude, we hold that the preamended definition of “collection agency” includes debt buyers who solicit claims for collection. Midland Funding meets this requirement if it sought to purchase delinquent debts for сollection. The recent amendment clarifies that debt buyers are collection agencies.
II. Whether Midland Funding May File Collection Lawsuits in Washington without a License
The second certified question is whether a company, such as Midland Funding, can file lawsuits in the state of Washington on delinquent consumer accounts without being licensed as a collection agency. We hold that it cannot if it is found to be a “collection agency” under former
No person shall act, assume to act, or advertise as a collection agency or out-of-state collection agency as defined in this chapter, except as authorized by this chapter, without first having applied for and obtained a license from the director.
All persons who act as a collection agency under the WCAA must obtain a license under
CONCLUSION
To conclude, we answer the first certified question: Yes, the definition of a “collection agency” in
Wiggins, J.
WE CONCUR.
Madsen, C.J.
Fairhurst, J.
Stephens, J.
González, J.
Gordon McCloud, J.
Notes
ECF 128-1, at 5 (Encore Capital Grp. Inc. Quarterly Report (Form 10-Q), at 3 (Aug. 2, 2010)). Although the SEC filing does not conclusively establish that Midland Funding solicits claims for collection, it has no employees and acts only through employees of other Encore Capital subsidiaries.Encore Capital Group, Inc. (“Encore“), through its subsidiaries (collectively, the “Company“), is a systems-driven purchaser and manager of charged-off consumer receivable portfolios . . . . The Company purchases receivables based on account-level valuation methods, and employs a suite of proprietary statistical models across the full extent of its operations . . . . Moreover, the Company has one of the industry‘s largest distressed consumer databases, comprised of approximately 20 million consumer accounts.
