MICHAEL CRUZ v. FARMERS INSURANCE EXCHANGE; TRUCK INSURANCE EXCHANGE; FIRE INSURANCE EXCHANGE; MID-CENTURY INSURANCE COMPANY; FARMERS NEW WORLD LIFE INSURANCE COMPANY
No. 21-1069
United States Court of Appeals for the Tenth Circuit
August 3, 2022
PUBLISH
Appeal from the United States District Court for the District of Colorado (D.C. No. 1:19-CV-02337-MEH)
Ralph E. Lamar, Allentown, Pennsylvania, for Plaintiff-Appellant.
James R. Holland, II, (Laura Bailey Brown of Fisher & Phillips, LLP, with him on the brief), Kansas City, Missouri, for Defendants-Appellees.
Before MORITZ, KELLY, and BRISCOE, Circuit Judges.
Michael Cruz sued defendants alleging that they terminated his contract, under which he sold defendants’ insurance products, on the basis of race, in violation of
Background
Cruz, a Hispanic man of Mexican-American heritage, brought this action against Farmers Insurance Exchange, Truck Insurance Exchange, Fire Insurance Exchange, Mid-Century Insurance Company, and Farmers New World Life Insurance Company (collectively, Farmers). For over 30 years, Cruz sold Farmers insurance policies as an independent contractor under an Agency Appointment Agreement, which we refer to here simply as the contract. Although Farmers classifies insurance agents as independent contractors, it maintains a hierarchy of managers who are responsible for certain geographic regions: Territory managers oversee area sales managers. And area sales managers oversee district managers, who in turn oversee insurance agents within their divisions. Farmers classifies district managers as independent contractors, but area sales managers and territory managers are employees.
The events leading to Cruz‘s lawsuit began in January 2017 when Dan French, a local resident, called Cruz‘s office and asked to be removed from Farmers’ mailing list. According to Cruz, French was rude and disrespectful, leading Cruz to hang up the phone. French called back, and Cruz hung up again. After the calls, French located Roy Smith, a top Farmers executive, on LinkedIn and messaged him to complain that Cruz was unprofessional. Smith forwarded the complaint, which was eventually sent to Todd Brooks, a territory manager. Brooks asked Curt Elsbury, an area sales manager, and Clint Sales, a district manager, to investigate and resolve the issue. To begin the investigation, Sales emailed Cruz to arrange a phone call to discuss the incident. Sales stated in his email that he would need to report back to Brooks the next morning.
Meanwhile, French called back a third time when Cruz was out of the office. This time, French spoke to Kandace Diekman, Cruz‘s wife and office assistant. According to Diekman, French was “raging,” “belligerent,” and “screaming.” App. vol. 2, 242, 244. She testified that French said, “I‘ve already called twice, and nobody‘s helping me stop this mail, and being as you‘re not going to fix it, I‘m going to come down to the office and fix it.” Id. at 242. Diekman hung up after French called her profane names and refused to calm down.
Shortly after, Diekman called Sales to inform him about the call. Sales asked Diekman to send him an email describing what happened. Relevant to this appeal, Diekman wrote the following sentence at the end of the email: “I‘m not afraid[,] and we are going to be open[;] I carry[,] and if I feel threatened[,] I will blow a hole in him the size of Uganda.”1 Id. at 285.
Sales continued to investigate, asking Cruz and Diekman to send a timeline of events and telling them he would need to send the information to the territory office. Cruz provided Sales with a timeline, and Sales spoke with Cruz and Diekman multiple times regarding the incident. Based on the information Sales gathered, he emailed Brooks and Elsbury to summarize the incident.
As it turned out, that was not the end of the matter. Farmers contends that when Elsbury said no further action would be taken, Brooks and Chara Kautz, a territory agency manager who reported to Brooks, were unaware of Diekman‘s email. After Brooks and Kautz learned about the email about a month or two later, they “re[]opened the matter to determine if further action was warranted.” App. vol. 4, 622.
Based on this reopening, Elsbury informed Sales that Farmers was considering terminating Cruz‘s contract. According to Sales, Elsbury instructed him to contact Cruz‘s office to let him know that Farmers was considering terminating the contract and to schedule an appointment between Elsbury and Cruz. The same day, Sales called Cruz‘s office and spoke to Diekman. Diekman testified that Sales said, “I don‘t even know how to tell you this. I‘ve been on the phone this morning with [Elsbury], and they want to terminate [Cruz‘s] contract.” App. vol. 2, 246. Diekman asked for more detail and, according to her, Sales responded, “[I]t comes down to[,] they don‘t want a brown man running around—some crazy brown man running around with a gun.”2 Id. at 246-47.
Two days later, Sales asked Elsbury for an update by email, and Elsbury replied that Farmers was “re[]reviewing the situation between [Cruz] and [French].” Id. at 273. Sales forwarded this update to Cruz.
Shortly thereafter, Elsbury sent a memorandum to Kautz recommending that Farmers terminate the contract. Elsbury referenced Sales‘s investigation, citing the French incident and Diekman‘s email as grounds for termination. According to Elsbury, Cruz breached the contract‘s requirement that agents “conform to normal good business practice.” Id. at 275 (quoting id. at 259). The memorandum also stated that Elsbury had reviewed Cruz‘s file and there were “other previous happenings” demonstrating a pattern of behavior supporting Elsbury‘s recommendation. Id. Elsbury attached a memorandum from Cruz‘s file indicating that Cruz had been accused more than seven years earlier of using inappropriate language and threatening a claims adjuster. Kautz forwarded Elsbury‘s recommendation to Bob Anderson, a high-level manager located in the home office, who responded that the home office approved the termination.
After receiving a termination notice, Cruz appealed the decision through an internal review board, which upheld the termination. Cruz later filed this action alleging that Farmers terminated the contract based on race, in violation of
Cruz appeals.
Analysis
We generally review an order granting summary judgment de novo, viewing the evidence and drawing all reasonable inferences therefrom in the light most favorable to the nonmoving party. See Fassbender v. Correct Care Sols., LLC, 890 F.3d 875, 882 (10th Cir. 2018). But when, as here, a party challenges the district court‘s underlying decision to exclude evidence at the summary-judgment stage, we review that underlying decision for abuse of discretion. Doe v. Univ. of Denver, 952 F.3d 1182, 1191 (10th Cir. 2020). “A district court abuses its discretion where it commits a legal error or relies on clearly erroneous factual findings, or where there is no rational basis in the evidence for its ruling.” Trentadue v. F.B.I., 572 F.3d 794, 806 (10th Cir. 2009) (quoting Breaux v. Am. Fam. Mut. Ins. Co., 554 F.3d 854, 866 (10th Cir. 2009)). Summary judgment is warranted when “there is no genuine dispute as to any material fact” and the moving party “is entitled to judgment as a matter of law.”
This summary-judgment appeal involves Cruz‘s
A plaintiff may prove intentional discrimination under the second element with either direct evidence or circumstantial evidence that satisfies the McDonnell Douglas burden-shifting framework. See Kendrick v. Penske Transp. Servs., Inc., 220 F.3d 1220, 1225-26 (10th Cir. 2000) (citing McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973)). Here, Cruz supports his claim with both types of evidence. The district court granted summary judgment to Farmers under McDonnell Douglas. In so doing, it refused to consider Cruz‘s proffered direct evidence—the “brown-man” comment—because it concluded that the comment was inadmissible hearsay. We begin our analysis there. Because we find
I. Admissibility
Cruz challenges the district court‘s determination that Sales‘s comment—“it comes down to[,] they don‘t want . . . some crazy brown man running around with a gun“—is inadmissible hearsay. App. vol. 2, 246-47. “Hearsay testimony that would not be admissible at trial is not sufficient to defeat a motion for summary judgment.” Jaramillo v. Colo. Jud. Dep‘t, 427 F.3d 1303, 1314 (10th Cir. 2005) (per curiam). As Cruz asserted below and emphasizes on appeal, a statement is not hearsay, however, if the “statement is offered against an opposing party and . . . was made by the party‘s agent or employee on a matter within the scope of that relationship and while it existed.”
The district court concluded that the “brown-man” comment did not satisfy the definition of nonhearsay in
A. Agency Relationship
Federal law governs whether a declarant acted as an agent for purposes of
With these principles in mind, we turn to the evidence presented in this case. The evidence shows that Brooks and Elsbury directed Sales‘s work with respect to the French investigation and the later reopening of the investigation. See Restatement (Third) of Agency § 1.01. Specifically, Brooks acknowledged in his deposition that he told Sales and Elsbury to investigate the French incident. When Sales emailed Cruz to discuss the matter, he said that he would need to report back to the territory office, which is evidence that Sales was acting on behalf of the territory office and not on his own accord. And after Sales gathered information, he reported his findings to his superiors. Even more importantly, Sales made the alleged “brown-man” comment during a phone call with Diekman that, according to Sales, Elsbury directed Sales to make for the purpose of informing Cruz‘s office that Farmers was considering terminating Cruz‘s contract. Thus, when Sales made the comment on the phone call, he was acting at Elsbury‘s direction. Viewed in the light most favorable to Cruz, this evidence shows that Sales was acting as Farmers’ agent during the initial French investigation and the later reopening of that investigation, both of which collectively inform the nature of Sales‘s agency relationship with Farmers. See Alfaro-Huitron, 982 F.3d at 1253 (“If the principal requests another to act on the principal‘s behalf, indicating that the action should be taken without further communication and the other consents so to act, an agency relationship exists.” (quoting Restatement (Third) of Agency § 1.01 cmt. c.)).
B. Scope
To be admissible, Sales‘s statement must also be “made on a matter within the scope of [the agency] relationship.”
Yet this conclusion does not end our inquiry. Relying on Jaramillo and Johnson, the district court also found, and Farmers argues on appeal, that Sales‘s comment does not meet
In Jaramillo, the plaintiff sued her employer under Title VII for sex discrimination after she applied for a promotion, but a male employee was chosen instead. 427 F.3d at 1306. In support of her discrimination claim, she testified that several coworkers told her that the male employee told them that he had been promised a promotion. Id. at 1313. The plaintiff argued that the male employee‘s statements were nonhearsay admissions of a party opponent. Id. at 1314. But because the male employee “was not involved in the hiring or promotion process,” we held that his statements were made outside the scope of his employment and thus were inadmissible under
In Johnson, the plaintiff sued her employer under Title VII, alleging discrimination based on sex and disability when she applied to replace her direct supervisor (who had resigned), but a male candidate was chosen instead. 594 F.3d at 1207. In support of her discrimination claim, the plaintiff alleged that the male candidate told her that the hiring manager told him that the hiring manager did not hire the plaintiff because of her gender and disability. Id. at 1208. The plaintiff argued that the male candidate‘s statement was admissible under
As this examination of Jaramillo and Johnson illustrates, these cases are factually dissimilar from this case and thus do not prohibit the admissibility of Sales‘s comment. Contrary to the district court‘s view, neither case imposes a requirement that the declarant (here, Sales) be the “ultimate” decision-maker. App. vol. 4, 632. Instead, both cases merely stand for the proposition that, to come within
And, unlike the declarants in Jaramillo and Johnson—who were wholly uninvolved in the employment action at issue—Sales did participate in the process leading to the termination decision. The evidence shows that Sales was the principal investigator into the French dispute and was instructed to “resolve the issue.” App. vol. 2, 181. In response to Brooks‘s request to
Several of our sibling circuits have similarly recognized that a statement may be admissible under
We are persuaded that Sales‘s involvement in the process leading to Farmers’ termination decision—particularly his initial investigation and later role in notifying Cruz‘s office that Farmers was considering termination—was sufficient to bring his statement squarely within
II. Direct Evidence
Having determined that the “brown-man” comment is admissible, we turn to Cruz‘s contention that it constitutes direct evidence of Farmers’ discriminatory intent. The district court did not address whether Sales‘s comment, if admissible, qualifies as direct evidence. Neither did Farmers. For the first time at oral argument on appeal, Farmers contended that the comment requires an inference of discriminatory intent and thus does not constitute direct evidence. Because Farmers raised this argument—which we construe as an alternative ground for affirmance—for the first time at oral argument, we are not obligated to consider it. Elkins v. Comfort, 392 F.3d 1159, 1162 (10th Cir. 2004) (noting that whether argument “was fully briefed and argued here and below” informs our discretion to consider alternative ground for affirmance). But in any event, we reject this late-blooming argument.
Recall that a plaintiff may prove intentional discrimination with direct evidence. Kendrick, 220 F.3d at 1225. “Direct evidence is evidence, which if believed, proves the existence of a fact in issue without inference or presumption.” Vaughn v. Epworth Villa, 537 F.3d 1147, 1154 (10th Cir. 2008) (quoting Hall v. U.S. Dep‘t of Lab., 476 F.3d 847, 854 (10th Cir. 2007)). “A statement that can plausibly be interpreted two different ways—one discriminatory and the other benign—does not directly reflect illegal animus, and, thus, does not constitute direct evidence.” Vaughn, 537 F.3d at 1154-55 (quoting Hall, 476 F.3d at 855).
For two reasons, we agree with Cruz that Sales‘s comment reflects direct evidence of discriminatory intent. First, the substance of the comment illustrates a discriminatory motive. According to Diekman, Sales stated that the reason Farmers was considering terminating Cruz‘s contract “c[a]me[] down to” the fact that “they don‘t want . . . some crazy brown man running around with a gun.” App. vol. 2, 246-47. This statement, if made, indicates that Farmers terminated the contract “because of” an impermissible factor. See Sanders v. Sw. Bell Tel., L.P., 544 F.3d 1101, 1104 (10th Cir. 2008) (explaining that direct evidence demonstrates that decision was made “because of” impermissible factor). Indeed, although Elsbury denied making the comment, he nevertheless acknowledged in his deposition that the comment is “racist” and “discriminatory.” App. vol. 3, 403.
Second, the context and timing of Sales‘s statement is closely linked with the adverse decision. Cf. Tabor v. Hilti, Inc., 703 F.3d 1206, 1216 (10th Cir. 2013) (“[D]iscriminatory
To be sure, Sales and Elsbury denied making the comment, and Elsbury also denied instructing Sales to inform Cruz that Farmers wanted to terminate Cruz‘s contract. But their denials do not change the outcome because, at this stage, it is not our role to “assess the credibility of . . . conflicting testimony.” See Starr v. Pearle Vision, Inc., 54 F.3d 1548, 1557 (10th Cir. 1995). Rather, we must view the facts in the light most favorable to Cruz, assume his admissible evidence is true, and resolve all doubts against Farmers. See Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255 (1986); Fassbender, 890 F.3d at 882.
Viewed in such a light, we conclude that this statement constitutes direct evidence of racial discrimination, thereby raising a genuine issue of material fact as to whether Farmers terminated the contract based on Cruz‘s race. Because we resolve the appeal on that basis, we need not address Cruz‘s argument that he can also establish discrimination via circumstantial evidence under the McDonnell Douglas framework.10 See Trans World Airlines, Inc. v. Thurston, 469 U.S. 111, 121 (1985) (“[T]he McDonnell Douglas test is inapplicable where the plaintiff presents direct evidence of discrimination. The shifting burdens of proof set forth in McDonnell Douglas are designed to assure that the ‘plaintiff [has] his [or her] day in court despite the unavailability of direct evidence.‘” (second alteration in original) (citation omitted) (quoting Loeb v. Textron, Inc., 600 F.2d 1003, 1014 (1st Cir. 1979))); Fischer v. Forestwood Co., 525 F.3d 972, 986-87 (10th Cir. 2008) (declining to resolve whether plaintiff survived summary judgment under McDonnell Douglas burden-shifting framework based on circumstantial evidence because plaintiff survived summary judgment based on direct evidence); Hankins v. City of Phila., 189 F.3d 353, 364-65, 369 n.9 (3rd Cir. 1999) (declining to address district court‘s circumstantial-evidence ruling under McDonnell Douglas framework because district court had erroneously rejected plaintiff‘s proffered direct evidence). Thus, we conclude the district court improperly granted summary judgment for Farmers on Cruz‘s
Conclusion
Based on the record before us, we hold that Sales‘s “brown-man” comment is admissible under
MORITZ
Circuit Judge
