ONETA S. COLE, Plaintiff-Appellant, v. U.S. CAPITAL, INCORPORATED, AUTONATION USA CORPORATION, and JERRY GLEASON CHEVROLET, INCORPORATED, Defendants-Appellees.
No. 03-3331
United States Court of Appeals For the Seventh Circuit
ARGUED FEBRUARY 17, 2004—DECIDED NOVEMBER 19, 2004
Appeal from the United States District Court for the Northern District of Illinois, Eastern Division. No. 02 C 1858—John W. Darrah, Judge.
RIPPLE, Circuit Judge. Oneta S. Cole filed a complaint, and later an amended complaint, in which she alleged violations of the Fair Credit Reporting Act (“FCRA”). The defendants, U.S. Capital, Inc., AutoNation USA Corp. (“AutoNation”),1
I
BACKGROUND
A. Facts
Ms. Cole received a promotional credit flyer from U.S. Capital, Inc. and Gleason Chevrolet. The flyer, which she attached to her complaint, states that Ms. Cole is “pre-approved to participate in an exclusive offer from U.S. Capital and Jerry Gleason Chevrolet.” R.37, Ex.A. The flyer explains that she is eligible to “receive a Visa or MasterCard with limits up to $2000 as well as up to $19,500 in AUTOMOTIVE CREDIT!” Id. The flyer then discusses Ms. Cole’s ability to purchase a car from Gleason Chevrolet without payments until 2002. Under large, bold letters it instructs Ms. Cole how to activate her card by responding prior to December 8, 2001.
In the bottom one inch (approximately) of the page, in
We have determined that you meet our initial criteria for inclusion in this special credit offer. Because it is an exclusive opportunity we could not offer it to every one. You were selected based on information obtained in your consumer report from Trans Union L.L.C. and the final acceptance is subject to your ability to meet our full eligibility requirements.
Id. The text then specifies the criteria that she would have to meet to take advantage of the offer. Among the requirements, the recipient of the offer must not have a monthly car payment that exceeds 50% of her gross income, the recipient must be eighteen years of age with an annual income of at least $18,000, and all bankruptcies must be discharged. The flyer then states that:
Lender reserves the right to require consumer to pay off currently financed vehicle and may require consumer to increase down payment, which will affect equity and collateral. In any event, you are guaranteed to receive a credit line of at least three hundred dollars for the purchase of a vehicle, GRSI, Coral Springs, FL. If at the time of offer consumer no longer meets the initial criteria, offer may be revoked. We hope you are pleased with the opportunity it affords. If you prefer that your name be omitted from future offerings, please contact Trans Union, Marketing Opt Out, and PO BOX 97328, Jackson, MS 39288-7328 or call 1-888-546-8688.
Id. Finally, the flyer concludes with a “CREDIT CARD DISCLAIMER.” Id. It states that the customer authorizes U.S. Capital Financial Services to act as an agent to obtain a credit card for the customer. It then explains that “[g]uaranteed approval is neither expressed nor implied, interest
B. District Court Proceedings
After receiving the flyer, Ms. Cole brought the present action in district court seeking statutory damages and attorneys’ fees for alleged violations of the FCRA.3 In her initial complaint, Ms. Cole alleged that she had not requested the materials that she had received from the defendants. Furthermore, she had not authorized anyone to access her credit report, and therefore, there was no legitimate reason for the defendants to access her credit information. Specifically, Ms. Cole alleged that the materials did not qualify as a firm offer of credit as used in the FCRA. She claimed that “[a]n offer of a $300 line of credit useable only to finance the purchase of an automobile is a sham.” R.37 at 3 ¶ 12.a. The offer was made, she averred, to obtain credit information; it was not extended with the expectation that consumers would avail themselves of the offer.
Ms. Cole also alleged that the terms of the offer were too vague to constitute an offer capable of acceptance. In support of this allegation, Ms. Cole pointed to the fact that the flyer reserves the right to set material terms. Additionally, the offer is ambiguous; the $300 line of credit is characterized first as “guaranteed,” but the flyer later states that “[g]uaranteed approval is neither expressed nor implied.” Id. ¶ 12.c (quoting R.37, Ex.A). Finally, she claimed that the reservation of the right to require the consumer to pay off existing automobile loans “effectively3
The district court dismissed Ms. Cole’s first amended complaint. It held that the defendants had obtained the plaintiff’s credit report for a permissible purpose under the FCRA. Specifically, the court held that the defendants obtained the report for the extension of a firm offer of credit. The court rejected Ms. Cole’s contention that the $300 credit line was “too paltry a sum to be a ‘firm offer.’ ” R.27 at 6. It reasoned that “the complaint does not allege the $300 credit line to be a sham nor is any inference in the mailing.” Id. The court found the offer of “at least” $300 was consistent with the FCRA because the FCRA “permits conditioning a firm offer of credit on ‘the consumer being determined, based on information in the consumer’s application for the credit[,] . . . to meet specific criteria bearing on credit worthiness’ ” that were established before the selection of the consumer for the offer. Id. (quoting
Ms. Cole then filed a second amended complaint in which she alleged that the flyer was not a firm offer of credit because (1) it was a sham to justify obtaining credit information; (2) it contained an offer that is too vague to
Again, the defendants moved to dismiss the complaint, and the district court granted the motion. The court found that there was a guarantee of a $300 credit line and that the flyer indicated that the offer would be honored as required by the FCRA. The court explained that there was no suggestion, other than Ms. Cole’s conclusory allegations, that the $300 credit amount would not have been honored. Additionally, the court reasoned, some consumers would be eligible for more than the minimum amount of credit.
The district court also rejected Ms. Cole’s argument that the offer was too vague to constitute an offer under Illinois law. The court held that Illinois law did not apply to the offer because there was a presumption, unrebutted in this case, that Congress did not make the application of the federal law dependent on state law. The court believed that Congress intended the FCRA to have uniform application, and, therefore, the definition of what constitutes an offer under Illinois law was not relevant to the determination of whether the flyer constituted a firm offer of credit under
Ms. Cole timely appealed.
II
DISCUSSION
A. Standard of Review
We review the district court’s decision to grant a motion to dismiss de novo. See American United Logistics, Inc. v. Catellus Dev. Corp., 319 F.3d 921, 925-26 (7th Cir. 2003). We consider the allegations in the light most favorable to the nonmoving party, Ms. Cole, and take all well-pleaded facts and allegations as true. See Delgado v. Jones, 282 F.3d 511, 575 (7th Cir. 2002). “A complaint should not be dismissed ‘unless it appears beyond doubt that the plaintiff can prove no set of facts in support of his claim which would entitle him to relief.’ ” Johnson v. Martin, 943 F.2d 15, 16 (7th Cir. 1991) (quoting Conley v. Gibson, 355 U.S. 41, 45-46 (1957)). “The issue is not whether a plaintiff will ultimately prevail but whether the claimant is entitled to offer evidence to support the claims.” Scheuer v. Rhodes, 416 U.S. 232, 236 (1974).
B. Firm Offer of Credit
As set forth above, the district court dismissed Ms. Cole’s second amended complaint on the ground that the offer contained in the flyer was a “firm offer of credit” for purposes of the FCRA. In its view, because the extension of a “firm offer of credit” was a permissible reason for accessing an individual’s information under the FCRA, the defendants’ actions did not violate the FCRA. Our consideration of the district court’s dismissal begins with the statute itself.
1. Applicable Provisions of the FCRA
a. the statutory definition in context
In interpreting the FCRA provisions applicable to Ms. Cole’s claims, we must keep in mind the “language and design of the statute as a whole.” Milwaukee Gun Club v. Schulz, 979 F.2d 1252, 1255 (7th Cir. 1992). We must “construe statutes in the context of the entire statutory scheme and avoid rendering statutory provisions ambiguous, extraneous, or redundant; we favor the more reasonable result; and we avoid construing statutes contrary to the clear intent of the statutory scheme.” In re Merchants Grain, Inc., 93 F.3d 1347, 1353-54 (7th Cir. 1996).
Section 1681 sets forth the congressional findings that prompted the adoption of the FCRA as well as the purpose of the Act. In this section, Congress made it clear that the FCRA is designed to preserve the consumer’s privacy in the information maintained by consumer reporting agencies. See
b. the statutory definition
The term “firm offer of credit” is defined in the FCRA as “any offer of credit or insurance to a consumer that will be
2. Application
Ms. Cole maintains that the offer contained in the flyer was merely a sham to justify obtaining her credit report. She argues that, given the insignificant amount of credit, the offer was not made with the expectation that a significant number of consumers would accept the offer, and, therefore, it cannot constitute a “firm offer of credit” for purposes of the statute.6
We believe that the reading of “firm offer of credit” suggested by the defendants, and accepted by the district court, eviscerates the explicit statutory purpose of protecting consumer data and privacy. See
We believe therefore that the district court’s focus on whether the offer would have been honored was inappropriately narrow.8 Although the statute requires that an offer
In making this assessment, one important term for courts to evaluate is the amount of credit to be extended. However, neither a creditor nor a debtor considers the amount of credit in a vacuum; both must know the other terms attached to that credit to determine whether it is advantageous to extend or to accept the offer. The terms of an offer, such as the rate of interest charged, the method of computing interest and the length of the repayment period, may be so onerous as to deprive the offer of any appreciable value.9
Additionally, the relatively small amount of credit combined with the known limitations of the offer—that it must be used to purchase a vehicle—raises a question of whether the offer has value to the consumer. Finally, several material terms are missing from the offer. Although the offer indicates that interest rates may vary from 3.0 to 24.9 percent, the precise rate of interest for a particular consumer is unknown. Furthermore, the offer does not specify the method by which interest will be compounded nor the repayment period, although these factors are essential considerations in determining whether the offer has any value. These missing terms render it impossible for a court
C. Clear and Conspicuous Statement
Ms. Cole also contends that, even if the flyer contains a firm offer of credit, it nonetheless violates the FCRA for failing to make required disclosures in a clear and conspicuous manner. The district court granted the defendants’ Rule 12(b)(6) motion with respect to this claim without discussion. Whether the disclosures contained in the flyer are clear and conspicuous is a matter of law that we review de novo. See Lifanda v. Elmhurst Dodge, Inc., 237 F.3d 803, 805-06 (7th Cir. 2001); Smith v. Check-N-Go of Illinois, Inc., 200 F.3d 511, 514 (7th Cir. 1999).10
1. Disclosures Required by the FCRA
The FCRA provides that any person using a consumer report to make a firm offer of credit “shall provide with each written solicitation made to the consumer regarding the transaction a clear and conspicuous statement” disclosing statutorily required information.
The FCRA does not define the term “clear and conspicuous,” and, in fact, there is little case law interpreting the term as used in
For example, in Stevenson, 987 F.2d 288, the only federal court of appeals case to consider the meaning of “clear and conspicuous” in the context of the FCRA, the Fifth Circuit looked to how the term had been interpreted for purposes of the UCC. That court stated:
The term “conspicuous” has been construed most frequently with the
Uniform Commercial Code § 2-316(2) , which requires that any exclusion or modification of the implied warranty of merchantability be conspicuous, and that any exclusion or modificationof the implied warranty of fitness for a particular purpose be made in a conspicuous writing. A contract’s warranty disclaimer satisfies the conspicuous requirement when it is printed in all capital letters, when it appears in a larger type than the terms around it, or when it is in a larger and boldface type. Likewise, a disclaimer in boldface type, printed in all capitals on the face of the warranty above the buyer’s signature meets the definition of conspicuousness. A disclaimer is not conspicuous, however, when it is printed in small print on the back of the document, when it is the same size and typeface as the terms around it, or when it is not in boldface or capital lettering.
Stevenson, 987 F.2d at 296 (internal citations omitted). After reviewing these standards, the court evaluated the notice at issue to determine whether it was conspicuous:
TRW’s notice of the consumer’s right to have corrected reports sent to creditors was printed in the same size type as the other terms in the same paragraph. The paragraphs around the notice appeared in larger, boldface type. Even if Stevenson read the back of his first credit report, there was nothing to draw his attention particularly to the statutory notice. We conclude that the district court did not err in finding that TRW negligently violated the notice requirement of
§ 1681i(d) .
Id.12
We also have considered the definitions of “clear” and “conspicuous” with respect to TILA. At issue in Lifanda, 237 F.3d at 805-06, was whether a disclosure of the term of insurance and the amount of the premium was clear and conspicuous. We stated:
The term of the insurance is set forth in the Auto Theft Registration form, but is set forth in the smallest type on the form, which is so minuscule as to be barely legible.
Although the district court notes that TILA does not mandate any minimum type size, it simply does not follow that type size is irrelevant to a determination of whether a disclosure is “conspicuous.” If the term “conspicuous” is to retain any meaning at all, it cannot be met as a matter of law by type disproportionately small to that in the rest of the document, and which is itself barely legible. Far from being conspicuous, the “disclosure” here is quite the opposite.
Id. at 808 (internal citation omitted).
The above cases make it clear that there is not one aspect of a notice that necessarily will render it “clear and conspicuous” for purposes of the FCRA. We must consider the location of the notice within the document, the type size used within the notice as well as the type size in comparison to the rest of the document. We also must consider whether the notice is set off in any other way—spacing, font style, all capitals, etc. In short, there must be something about the way that the notice is presented in the document such that the consumer’s attention will be drawn to it.
2. Application
Turning to the flyer, the required disclosures are condensed into a single paragraph at the very bottom of the flyer. The paragraph consists of nine lines of text that occupy, generously speaking, one inch of space. The font size is no larger than six-point and is the smallest font on the page by several sizes. The notice is not distinct in any way (except in how small it is)—either through color, emphasis
Under any test of conspicuousness, the notice must fail. The type in this disclaimer fairly can be described as disproportionately small compared to the surrounding text; indeed, its size approaches that which cannot be read with the naked eye. The text is the smallest text on a page that is filled with larger type, as well as type that is bolded and italicized. The notice does nothing to draw the reader’s attention to this material; to the contrary, the flyer appears to be designed to ensure minimal attention by the reader. Consequently, we must conclude that the district court erred in holding that the defendants’ disclosures were clear and conspicuous as a matter of law; indeed, the opposite appears to be the case.14
Conclusion
For the foregoing reasons, we reverse the judgment of the district court and remand the case for further proceedings consistent with this opinion. Ms. Cole may recover her costs in this court.
REVERSED and REMANDED
A true Copy:
Teste:
Clerk of the United States Court of Appeals for the Seventh Circuit
Notes
Federal Trade Comm’n, Statement of General Policy: Commentary on the Fair Credit Reporting Act, 55 Fed. Reg. 18,804, 18,807 (May 4, 1990) (Supplemental Information).[T]he prescreening process is offset by a substantial potential gain—an actual offer of credit. However, it also believes that a liberalized interpretation that would permit the creditor to send only promotional material to the “survivors” of the prescreen would not be justified because the consumers would not be receiving the same clear benefit in exchange for the creditor’s use of their credit histories in the prescreening process.
Id. at *2. For the reasons set forth in this opinion, “[t]he fact that the creditor would honor such an offer—even if no rational consumer would redeem it—should not provide the creditor with a permissible purpose for obtaining credit information.” Amicus Br. at 18. “If the important privacy protections of the FCRA are to retain their vitality, users of consumer report information must not be permitted to evade them through the use of sham offers of credit that have no appreciable economic value to consumers.” Id. at 17.Defendants’ certificate contains no minimum amount of credit and only states the holder is “preapproved for an auto loan” and must call to find out the amount. Theoretically, this pre-approval could be for any amount, perhaps even as low as $1. Nonetheless the FCRA “does not require a ‘firm offer’ to be in any particular amount,” see Tucker, 2003 WL 21230604, at *3, and the statute merely states that firm offer of credit is “any offer . . . that will be honored . . . .”
15 U.S.C. § 1681a(1) . Plaintiffs do not allege that defendants failed to honor the offer of credit, thus plaintiffs failed to state a claim.
Id.What type of credit was offered? What would be the terms of the credit? Did the creditor have a business plan in place that fully complied with the requirements for firm offers of credit under Section
§ 1681a(l) , including establishing in advance the criteria for the credit? Did any consumers apply for, or actually get, this credit? If not, why not? For example, was the offer so unintelligible—were the terms so inherently confusing, contradictory or buried in fine print—that no one applied? Was there any guarantee? Was the credit offer so trivial, or were there so many conditions, that it was not meaningful? . . .
