Lead Opinion
delivered the Opinion of the Court.
¶1 Sheila Chipman, Deborah Wallen, and Ellen Hames (Plaintiffs)
¶2 1. That Employers’ policies did not constitute a standardized group employment contract;
¶3 2. That the CIB Pay-Out Benefit was not deferred compensation or wages under the Montana Wage and Wage Protection Act.
¶4 3. That the covenant of good faith and fair dealing does not apply to Plaintiffs’ claims.
¶5 We affirm.
PROCEDURAL AND FACTUAL BACKGROUND
¶6 The named plaintiffs are employees of Kalispell Regional Medical Center (KRMC), a subsidiary of Northwest Healthcare Corporation. Upon hire, new employees sign a probationary employment contract that reads, “Upon expiration of this Probationary Employment Contract, if the Employer and Employee elect to continue the employment relationship, the Employee shall attain regular employee status, subject to the policies and regulations of the Employer, as they may exist from time to time.” Plaintiffs did not sign any additional employment contract when they completed their probationary period.
¶7 In the 1990s, Employers created a sick-leave policy as part of its benefits package that allowed employees to “bank” their sick leave in what Employers termed a continued illness bank (CIB). The CIB was established to provide employees “with a source of compensation during long term illnesses and extended periods of time off from work due to personal injury, illness or an approved [family medical leave].” Only Employees who had been employed continuously for six months could begin to accrue CIB hours. Employees could accumulate up to 866 CIB hours for use at any time during their employment; upon termination of employment, employees lost any unused sick leave. Employers revised the terms of the CIB in 2002; the modified plan allowed the capped amount of unused CIB hours to be paid out to departing employees “who have completed a minimum of twenty-five years of service.” KRMC adopted the policy (hereinafter referred to as the CIB Pay-Out Benefit) on March 31, 2002, after holding meetings to explain the new policy.
¶8 Employers’ policy and procedure manual contains an additional policy describing different categories of employment status. The policy expressly states that for those employees eligible for benefits, “[t]hese
I understand that this Handbook states Northwest Healthcare’s policies and practices in effect on the date of publication. I understand that nothing contained in the Handbook may be construed as creating a promise of future benefits or a binding contract with Northwest Healthcare for benefits or for any other purpose. I also understand that these policies and procedures are continually evaluated and may be amended, modified or terminated at any time.
¶9 In 2008, KRMC met with new external auditors and determined that accounting for the possible financial liability of the CIB Pay-Out Benefit for all employees would jeopardize its ability to expand operations and possibly endanger its credit rating for tax-exempt bond issuances. Due to these concerns, Employers terminated the Pay-Out Benefit as of July 1, 2008. Only employees who already had reached twenty-five years of employment with Employers at that time are now entitled to their earned but unused CIB hours upon termination; Plaintiffs represent employees who had not reached twenty-five years of service before the benefit ended.
¶10 Following termination of the policy allowing a contingent CIB Pay-Out Benefit, Plaintiffs brought a class action complaint against Employers. They alleged breach of their employment contract, breach of the covenant of good faith and fair dealing, and violation of the Montana Wages and Wage Protection Act. In an earlier appeal, we affirmed the District Court’s certification of the class of employees. Chipman v. N.W. Healthcare Corp.,
STANDARD OF REVIEW
¶11 We review a district court’s grant of summary judgment de novo, using the same criteria applied by the district court under M. R. Civ.
¶12 “The existence of a contract is a question of law.” Murphy v. Home Depot,
DISCUSSION
¶13 1. Whether the District Court erred in its determination that Employers’ policies did not constitute a standardized group employment contract.
¶ 14 Plaintiffs first contend that Employers’ institution of the CIB PayOut Benefit created a binding agreement under which Employers promised to compensate Plaintiffs for their earned and unused CIB hours if Plaintiffs stayed with Employers for twenty-five years. Plaintiffs assert that the employer manual constituted a standardized group employment contract with employees and governed the relationship. Plaintiffs admit, however, that the only statutory authority for group employment contracts in Montana relates to collective bargaining for public employees. See § 39-31-101, MCA, et seq. There is no statutory or case law in Montana supporting blanket group employment contracts. Thus, our analysis of whether the manual is a contract is governed by general principles of Montana contract law.
¶15 Plaintiffs must establish four elements to prove the existence of a contract: “(1) identifiable parties capable of contracting; (2) their consent; (3) a lawful object; and (4) a sufficient cause or consideration.” Section 28-2-102, MCA. The consent of the parties must be “communicated by each to the other.” Section 28-2-301(3), MCA. Mutual consent consists of an offer and an acceptance of that offer. Daniels v. Thomas, Dean & Hoskins, Inc.,
¶16 Manuals and handbooks outlining an employer’s policies and procedures generally are not considered part of the employment contract. Hubner v. Cutthroat Communs., Inc.,
¶17 As Plaintiffs point out, we determined in a previous case that an employer’s policies and procedures did constitute terms of an employment contract where the required elements of contract formation were met. In Langager v. Crazy Creek Prods., Inc.,
¶18 The policies at issue lack the required contractual element of mutual consent. The undisputed facts establish that Plaintiffs
¶19 Plaintiffs attempt to persuade the Court that other jurisdictions have held similar employer policies and procedures to be standardized group employment contracts. Numerous courts have held, however, that the existence of disclaiming language in an employee handbook precludes the formation of a contract. Even jurisdictions cited by Plaintiffs recognize that if “[ejmployers ... make known to their employees that personnel policies are subject to unilateral changes by the employer,” the employees “have no legitimate expectation that any particular policy will continue to remain in force.” Toussaint v. Blue Cross & Blue Shield,
¶20 Many applicable cases address whether policy and procedure handbooks can contractually change an employee’s “at-will” status, a consideration that does not exist in Montana employment law. See Blehm v. St. John’s Lutheran Hosp., Inc.,
¶21 Policy considerations underlying Montana employment law recognize the need for flexibility in the employment relationship. See Gates,
¶22 The cases cited by the Dissent are not to the contrary. Dissent, ¶ 34. All but one involved allegations that the employer terminated the employee in violation of policies then in effect. See Zaccardi v. Zale Corp.,
¶23 Given their express reservation of the right to end the benefit, the Employers’ change in their policy to allow a CIB Pay-Out Benefit did not bind them to continue the benefit for all current employees in perpetuity. We conclude that Employers effectively disclaimed any intent to contract, and the element of mutual consent was not established. The District Court did not err in determining that the handbook was not a standardized group employment contract and that Employers therefore were permitted to terminate the CIB PayOut Benefit. In considering the next issue, we address whether the CIB Pay-Out Benefit already had accrued when the policy was terminated.
¶24 2. Whether the District Court erred in its determination that the CIB Pay-Out Benefit was not deferred compensation or wages under the Montana Wage and Wage Protection Act.
¶25 Plaintiffs next argue that the CIB Pay-Out Benefit constituted
¶26 Section 39-3-204(1), MCA, requires that an employer pay its employees “the wages earned by the employee ... .” Section 39-3-201(6)(a), MCA, defines wages as “any money due an employee from the employer ... .” The statute does not specifically include sick leave. “The obligation to pay wages only exists to the extent agreed upon between the employee and the employer.” Harrell v. Farmers Educ. Coop. Union of Am.,
¶27 WTiether Plaintiffs had earned the right to be compensated for their accumulated CIB hours prior to the Employers’ discontinuance of the CIB Pay-Out Benefit is answered by the language of the policies. The portion of the handbook explaining the Pay-Out Benefit stated that “CIB benefits are not payable upon termination ... with one
¶28 3. Whether the District Court erred in its determination that the covenant of good faith and fair dealing does not apply to Plaintiffs’ claims.
¶29 Plaintiffs also contend that Employers breached the covenant of good faith and fair dealing by ending the CIB Pay-Out Benefit. After determining that there was no contract, the District Court did not address this issue. “[T]he implied covenant is a mutual promise that the contracting parties will not attempt, through dishonesty or abuse of discretion in performance, to deprive each other of the benefits of the contract.” Phelps v. Frampton,
CONCLUSION
¶31 The District Court’s order granting Employers’ motion for summary judgment is affirmed.
Dissenting Opinion
JUSTICE WHEAT
dissents.
¶32 I dissent from the Court’s holding that no contract exists regarding the CIB policy. A disclaimer in an employee handbook, standing alone, cannot support summary judgment dismissal of this contract claim. The District Court reads the handbook’s disclaimer as proof that the Employers never meant to be bound by the benefits. But the conduct of a party may manifest assent even though it does not, in fact, intend to assent. Restatement 2d Contracts § 19(3) (1981). The question, as the majority states, is whether the Employers’ outward manifestations could cause a reasonable person to conclude that they intended to be bound by the benefits.
¶33 Questions of reasonableness can be either questions of fact or questions of law. Walters v. Getter,
¶34 Disclaimers in employer handbooks or policies do not automatically negate assent to contract; rather, they must be examined in the context of all circumstances, representations, and practices of the employer. Zaccardi v. Zale Corp.,
¶35 A factual dispute clearly exists as to whether the Employers negated the disclaimer through their outward manifestations. Employers’ written policy manual contains no disclaimer, yet it is more detailed than the handbook, listed as controlling, continually updated, referenced in employment contracts, and relied on as authority by HR staff. The handbook at issue, on the other hand, is described as a guide to Employers’ policies, and ends its disclaimer with a reference to the actual binding policies of the Employers: “Please note that the terms of the written policies are controlling.” That inconsistency alone raises a factual issue as to whether a reasonable person could believe the Employers intended to be bound. Like in Swanson, the CIB policy was instituted to quell unrest amongst the staff and prevent employee unionization. Finally, plaintiffs alleged that Employers had honored previous benefits by grandfathering in all employees who were hired before a change was instituted, thus demonstrating they saw themselves as bound by the benefits. In the face of these facts, the handbook disclaimer is hardly persuasive and certainly not dispositive. A factual dispute arises as to whether whether a reasonable person could believe that the Employers intended to be bound, and the disclaimer is only one piece of evidence in that dispute.
¶36 Even if the disclaimer’s terms were indisputable, I am unconvinced that it has any sway over the actual terms of employment. It is -undisputed that employees entered into an employment agreement, and those agreements incorporated the Employers’ policies and procedures as outlined in the manual, not the handbook. In Marias Healthcare Servs., policies and provisions of an
¶37 Finally, although not addressed by today’s majority, the employees provided valuable, bargained-for consideration in exchange for the CIB policy. Any benefit conferred upon the promisor constitutes good consideration for a promise. Section 28-2-801, MCA. In Langager, we found sufficient consideration when an employee merely received notice of a policy and attended employee meetings to give input about the policy. ¶ 20. In Hernandez, we found that consideration exists when an employee agrees to a policy at the time of hiring. ¶¶ 19-20. Employees here had the CIB policy incorporated into their employment agreement by reference to the Employers’ policy manual. Under the policy, retention increased 100% under the policy and banked sick leave hours increased by over 300%. Employers received, and expected to receive, good consideration in the form of a direct benefit from the CIB policy.
¶38 The District Court erred by granting summary judgment solely based on the disclaimer. Evidence in the record raises a factual dispute over whether the Employers manifested their intent to be bound. I would remand this case for a trier of fact to decide whether a valid contract had been formed.
