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2:16-cv-01467
D. Ariz.
Sep 15, 2017
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Background

  • Zounds Hearing Franchising (Arizona) and Zounds Hearing, Inc. (Delaware) sold four Ohio franchises in 2013; franchisees sued in Ohio alleging violations of the Ohio Business Opportunity Purchasers Protection Act (insufficient disclosures, false representations, and missing five-day cancellation right).
  • Franchise agreements contained identical clauses selecting Arizona law, requiring exclusive Arizona venue, and imposing mandatory pre-suit mediation in Arizona at Zounds’ election (mediation could be ended only by Zounds or the mediator).
  • Zounds filed four declaratory-judgment actions in Arizona seeking declarations enforcing the Arizona mediation/choice-of-law/venue terms; the Ohio court removed/transferred the Ohio action to Arizona under § 1404(a) and left substantive choice-of-law issues to this Court.
  • The consolidated question: whether parties can contractually choose a less-protective out-of-state law and venue to avoid in-state investor-protection (franchise) statutes—in particular Ohio’s statute that voids out-of-state venue or choice-of-law provisions for claims under the Act.
  • The Court applied Restatement (Second) of Conflict of Laws §§ 6, 187, 188 and concluded Ohio has the most significant relationship and a fundamental policy protecting in-state franchise purchasers, so the Arizona choice-of-law and venue clauses (including the pre-suit Arizona mediation condition) are invalid as to the Ohio Act claims.
  • The Court (1) denied Zounds’ renewed motion to dismiss or compel Arizona mediation, (2) declared the Arizona choice-of-law and venue/mediation provisions unenforceable for the Ohio claims, (3) ordered transfer of the Ohio-origin case back to the Northern District of Ohio under Ohio statutory venue, and (4) allowed franchisees to seek attorney fees.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether the Arizona choice-of-law clause can displace Ohio franchise-protection statutes Zounds: parties may choose Arizona law; clause should be enforced Franchisees: Ohio law governs because statutes protect in-state franchisees and void out-of-state choice/venue Ohio law governs; Arizona choice-of-law unenforceable for Ohio Act claims
Whether pre-suit Arizona mediation/venue condition is enforceable Zounds: mediation clause is valid and must be in Arizona before suit Franchisees: mediation/venue condition effectively restricts Ohio venue and is void under Ohio law Mediation/venue requirement to litigate in Arizona is invalid as to Ohio Act claims; mediation may occur in Ohio
Whether contractual limitations on joinder/class/ consolidation of claims and mediations are enforceable Zounds: agreement prohibits consolidation and requires individual proceedings Franchisees: Ohio statute voids class/joinder prohibitions for Act claims; consolidation/joinder permitted Non-joinder/class prohibition unenforceable under Ohio law for these claims; group mediation/joinder allowed
Entitlement to attorney fees after Zounds’ declaratory suits Zounds: seeks fees under one-way contractual clause and Ariz. statute Franchisees: seek fees under Arizona and Ohio statutes because Zounds pursued multiple Arizona actions and lost Court found fees may be awarded to franchisees; permitted them to submit fee applications under applicable rules

Key Cases Cited

  • Jorgensen v. Cassiday, 320 F.3d 906 (9th Cir.) (federal courts in diversity apply forum state's choice-of-law rules)
  • Klaxon Co. v. Stentor Elec. Mfg. Co., 313 U.S. 487 (U.S. 1941) (federal courts must apply forum state's choice-of-law rules)
  • Swanson v. Image Bank, Inc., 206 Ariz. 264 (Ariz. 2003) (Arizona follows Restatement approach to contractual choice-of-law)
  • Schulke Radio Prods., Ltd. v. Midwestern Broad. Co., 6 Ohio St. 3d 436 (Ohio 1983) (Ohio follows Restatement in choice-of-law for contracts)
  • Wright-Moore Corp. v. Ricoh Corp., 908 F.2d 128 (7th Cir.) (applying forum state's franchise-protection law over chosen law when forum has greater interest)
  • Ticknor v. Choice Hotels Int’l, Inc., 265 F.3d 931 (9th Cir.) (applying local franchise law despite different contractual choice-of-law)
  • Cottman Transmission Sys., LLC v. Kershner, 492 F. Supp. 2d 461 (E.D. Pa.) (voiding choice-of-law when forum state's franchise laws serve strong public policy)
  • Barnes Group, Inc. v. C & C Products, Inc., 716 F.2d 1023 (4th Cir.) (one state's interest in regulating business within its borders can outweigh chosen-law interests)
  • Tele-Save Merchandising Co. v. Consumers Distributing Co., 814 F.2d 1120 (6th Cir.) (historical decision that prompted legislative amendment in Ohio regarding non-waivability of venue/choice clauses)
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Case Details

Case Name: Zounds Hearing Franchising LLC v. Harbold
Court Name: District Court, D. Arizona
Date Published: Sep 15, 2017
Citation: 2:16-cv-01467
Docket Number: 2:16-cv-01467
Court Abbreviation: D. Ariz.
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    Zounds Hearing Franchising LLC v. Harbold, 2:16-cv-01467