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601 F. App'x 461
9th Cir.
2014
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Background

  • MHN Government Services required employees to sign an arbitration agreement as a condition of employment; plaintiffs sought to proceed in court and challenged enforceability.
  • District court denied MHN’s motion to compel arbitration, finding the arbitration clause procedurally and substantively unconscionable.
  • Procedural unconscionability findings: MHN had superior bargaining power, the clause was a take-it-or-leave-it employment condition, and employees lacked meaningful opportunity to negotiate.
  • Substantive unconscionability findings: arbitrator-selection clause gave MHN near-unfettered control; a six-month limitations period was unrealistically short; a prevailing-party fee-shifting term conflicted with statutory schemes; the commercial filing fee and punitive-damages waiver also disadvantaged employees.
  • District court refused to sever the unconscionable provisions, concluding they permeated the agreement; the Ninth Circuit majority affirmed that decision.
  • A concurring/dissenting judge agreed on unconscionability but would have reversed the refusal to sever, citing FAA policy favoring arbitration after AT&T Mobility v. Concepcion.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Procedural unconscionability of arbitration requirement Agreement was adhesive: employer superior power, no meaningful negotiation Agreement permitted modification and thus negotiation opportunity Court: procedurally unconscionable; findings of inequality and oppression upheld
Arbitrator-selection clause Clause lets MHN control selection, stack deck against employees Clause selects licensed, "neutral" arbitrators and is permissible Clause is substantively unconscionable for giving MHN one-sided control
Six-month limitations period Too short for employees to discover, investigate, and file claims Shortened period is contractually permitted Substantively unconscionable; effectively abrogates right to bring claims
Fee-shifting, filing fees, punitive-damages waiver Fee-shifting and high filing fees chill claims; punitive waiver bars statutory remedies Contract terms valid; promote efficiency These terms are substantively unconscionable (fee-shifting conflicts with statutory schemes); filing fee and punitive waiver also problematic

Key Cases Cited

  • Chavarria v. Ralphs Grocery Co., 733 F.3d 916 (9th Cir.) (framework for procedural and substantive unconscionability in employment arbitration)
  • Ingle v. Circuit City Stores, Inc., 328 F.3d 1165 (9th Cir.) (limitations on arbitration terms that strip statutory remedies)
  • AT&T Mobility LLC v. Concepcion, 131 S. Ct. 1740 (U.S.) (FAA policy favoring arbitration and limits on state-law rules that disproportionately impact arbitration)
  • Samaniego v. Empire Today LLC, 205 Cal.App.4th 1138 (Cal. Ct. App.) (one-sided arbitration terms reallocate risk and can be unconscionable)
  • Armendariz v. Foundation Health Psychcare Servs., Inc., 24 Cal.4th 83 (Cal.) (multiple unconscionable provisions can make an arbitration agreement unlawful)
  • Bridge Fund Capital Corp. v. Fastbucks Franchise Corp., 622 F.3d 996 (9th Cir.) (district court discretion in refusing to enforce unconscionable arbitration clauses)
Read the full case

Case Details

Case Name: Zaborowski v. MHN Government Services, Inc.
Court Name: Court of Appeals for the Ninth Circuit
Date Published: Dec 17, 2014
Citations: 601 F. App'x 461; 13-15671
Docket Number: 13-15671
Court Abbreviation: 9th Cir.
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