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Williams v. Superior Court
165 Cal. Rptr. 3d 340
Cal. Ct. App.
2013
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Background

  • Allstate employs hundreds of California auto field adjusters; in 2005 they reclassified them from salaried to hourly employees.
  • The company uses the Work Force Management System to schedule daily inspections, but it does not function as a timekeeping system.
  • Adjusters’ eight-hour workdays are presumed to begin at the first scheduled appointment, excluding any pre-day work.
  • Numerous adjusters testified they worked off the clock before the first appointment and after the last appointment, performing tasks such as logging in, downloading assignments, making calls, and reviewing voicemails.
  • Allstate permitted overtime only with supervisor approval, yet many adjusters hesitated to request overtime due to perceived negative consequences.
  • certified an Off-the-Clock class for overtime claims prior to first inspection and post-last inspection; following Dukes, Allstate moved for decertification, arguing individualized defenses would render class treatment unmanageable.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Does Dukes require decertification of this class? Dukes does not mandate decertification where a company-wide practice is at issue. Dukes shows no common policy; individualized defenses defeat commonality and threaten manageability. Dukes does not compel decertification; common questions remain.
Is there a company-wide practice of off-the-clock work establishing commonality? There was a common policy of off-the-clock overtime across the workforce. Evidence shows manager-to-manager variation; no uniform policy. Yes, a company-wide practice can create commonality; evidence supports common question of liability.
Do damages variations defeat class certification where liability can be resolved class-wide? Differences in damages do not defeat liability; liability can be determined on a common question with individualized damages. Varying off-the-clock time undermines liability-proof coherence for class treatment. Differences in damages do not defeat certification; liability can be determined on common issues.

Key Cases Cited

  • Wal-Mart Stores, Inc. v. Dukes, 131 S. Ct. 2541 (U.S. 2011) (rejects class certification where no common policy to unify thousands of discretionary decisions exists)
  • Brinker Restaurant Corp. v. Superior Court, 53 Cal.4th 1004 (Cal. 2012) (certification is not a merits determination; class action procedure fixed by law)
  • In re Tobacco II Cases, 46 Cal.4th 298 (Cal. 2009) (outlines California class certification standards including commonality and typicality)
  • Weinstat v. Dentsply Internat., Inc., 180 Cal.App.4th 1213 (Cal. App. 4th Dist. 2010) (reaffirms abuse-of-discretion review for decertification and standards)
  • Dailey v. Sears, Roebuck & Co., 214 Cal.App.4th 974 (Cal. App. 4th Dist. 2013) (certification standards; damages considerations at certification stage)
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Case Details

Case Name: Williams v. Superior Court
Court Name: California Court of Appeal
Date Published: Dec 6, 2013
Citation: 165 Cal. Rptr. 3d 340
Docket Number: B244043
Court Abbreviation: Cal. Ct. App.