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52 Cal.App.5th 485
Cal. Ct. App.
2020
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Background

  • Plaintiff Jose Torrecillas worked for Fitness International for ~20 years, rising to high-paying VP roles; Fitness fired him in 2017 and he sued in 2018.
  • Torrecillas signed two arbitration instruments: a 2008 arbitration agreement (plus Rules) and a negotiated, individualized 2013 employment agreement that incorporated the 2008 agreement and the Rules and included a “Dispute Resolution” clause.
  • The 2013 agreement stated it was negotiated, encouraged Torrecillas to consult counsel, allowed written amendments, and limited arbitration to disputes arising under the agreement or relating to employment.
  • Fitness moved to compel arbitration; the trial court denied the motion, finding the arbitration agreement procedurally and substantively unconscionable (noting adhesion and a five-deposition discovery limit).
  • The Court of Appeal reviewed de novo, concluded there was little or no procedural or substantive unconscionability, rejected related challenges (scope, mutuality, UCL/PAGA relief, filing fees, Armendariz adequacy), and reversed, directing the trial court to compel arbitration of arbitrable claims.

Issues

Issue Torrecillas' Argument Fitness' Argument Held
Procedural unconscionability of the 2013 agreement Agreement was adhesive and Torrecillas was forced to sign to keep his job Agreement was negotiated, individualized, employee encouraged to seek counsel, and amendment right existed No meaningful procedural unconscionability; parties negotiated the 2013 agreement and Torrecillas failed to show oppression or surprise
Substantive unconscionability (discovery limits & other terms) Discovery limits (5 depositions), fees, scope, mutuality and other clauses are one-sided and shock the conscience Discovery limits are standard and flexible (arbitrator may allow more); terms are mutual, limited to employment disputes, and routine Little or no substantive unconscionability; discovery limits are not inherently unconscionable and terms are standard and mutual
Adequacy of arbitration procedures under Armendariz (ability to vindicate statutory rights) Discovery and fee provisions prevent vindication of statutory rights Procedures permit adequate access: initial disclosures, interrogatories, 5 depositions, arbitrator discretion to grant more; filing fee capped at court equivalent Procedures are adequate under Armendariz; no evidence discovery or fees would thwart claims
Issue preclusion based on Pimpo v. Fitness Int’l Pimpo (denial of arbitration) dispositively shows Fitness' agreements are unconscionable Pimpo involved different facts and an expired online application agreement; issues are not identical Pimpo does not preclude arbitration here; unconscionability is fact-specific and Pimpo’s facts materially differ

Key Cases Cited

  • Pinnacle Museum Tower Assn. v. Pinnacle Market Development (US), LLC, 55 Cal.4th 223 (discusses independent review standard and procedural unconscionability analysis)
  • OTO, L.L.C. v. Kho, 8 Cal.5th 111 (party asserting unconscionability bears burden; fact-specificity of procedural defects)
  • AT&T Mobility LLC v. Concepcion, 563 U.S. 333 (FAA preempts state rules that undermine arbitration’s fundamental attributes)
  • Armendariz v. Foundational Health Psychcare Services, Inc., 24 Cal.4th 83 (arbitration agreements must permit adequate discovery to vindicate statutory rights)
  • Baltazar v. Forever 21, Inc., 62 Cal.4th 1237 (distinguishes surprise and oppression in procedural unconscionability)
  • Sanchez v. Valencia Holding Co., LLC, 61 Cal.4th 899 (substantive unconscionability standards and sliding scale application)
  • Cruz v. PacifiCare Health Systems, Inc., 30 Cal.4th 303 (equitable monetary relief under UCL is arbitrable)
  • McGill v. Citibank, N.A., 2 Cal.5th 945 (distinguishes public vs private injunctive relief for arbitrability)
  • Stirlen v. Supercuts, Inc., 51 Cal.App.4th 1519 (adhesion/unconscionability pre-Concepcion; contrasted here)
  • Baxter v. Genworth North America Corp., 16 Cal.App.5th 713 (party must produce evidence that discovery limits would practically thwart claims)
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Case Details

Case Name: Torrecillas v. Fitness International
Court Name: California Court of Appeal
Date Published: Jul 21, 2020
Citations: 52 Cal.App.5th 485; 266 Cal.Rptr.3d 181; B296194
Docket Number: B296194
Court Abbreviation: Cal. Ct. App.
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