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(PS) Ortiz v. Diversified Consultants, Inc.
2:17-cv-00713
E.D. Cal.
May 1, 2018
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Background

  • Plaintiff Rene Ortiz alleges DCI reported a disputed $68 AT&T debt on his credit reports (first reported Jan 2016, removed Sept 2016, re-reported Jan 2017 with a “Consumer disputes this account information” notation).
  • Ortiz disputes verification: DCI sent a June 8, 2016 verification letter with an AT&T billing statement, but Ortiz contends the account numbers and addresses did not match.
  • Ortiz claims the re-reporting caused mortgage denials on Jan 31 and Mar 7, 2017 and seeks $139,136.90 under the FDCPA for violations of 15 U.S.C. §§ 1692g and 1692e(8).
  • Defendants moved to dismiss Ortiz’s second amended complaint under Rule 12(b)(6); Ortiz moved for default judgment against two individual defendants who had appeared and joined the motion to dismiss.
  • The magistrate judge concluded DCI’s verification complied with Ninth Circuit standards, the re-report included the disputed notation required by §1692e(8), and Ortiz failed to plead individual liability for the Zehnders; the court recommended dismissal with prejudice and denial of default judgment.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Did DCI fail to verify debt under §1692g? DCI’s verification was deficient because account numbers and addresses did not match the AT&T statement. DCI verified the amount with AT&T and provided supporting billing information; minor discrepancies do not defeat verification. Dismissed — verification satisfied §1692g under Ninth Circuit standard.
Did DCI violate §1692e(8) by reporting false credit info? Re-reporting was false because verification was inadequate; re-report harmed creditworthiness. DCI’s re-report included the notation that the debt was disputed; verification was adequate. Dismissed — no §1692e(8) violation; disputed notation was included.
Are Charlotte and Christopher Zehnder individually liable under the FDCPA? They are DCI executives and thus personally liable. Mere officer status is insufficient; Ortiz failed to plead facts showing they are "debt collectors." Dismissed — insufficient allegations of individual FDCPA liability.
Should leave to amend be permitted? Ortiz sought to add a claim that DCI failed to give 1692g(a) notice initially. Defendants submitted a Jan 25, 2016 notice showing compliance; plaintiff already had prior chances to amend. Denied — further amendment would be futile; dismissal with prejudice recommended.

Key Cases Cited

  • Clark v. Capital Credit & Collection Servs., 460 F.3d 1162 (9th Cir. 2006) (verification requires confirming in writing the amount the creditor claims is owed)
  • Mahon v. Credit Bureau of Placer County Inc., 171 F.3d 1197 (9th Cir. 1999) (example of adequate verification conveyed to debtor)
  • Chaudhry v. Gallerizzo, 174 F.3d 394 (4th Cir. 1999) (baseline: verification is confirmation in writing that the amount demanded is what the creditor claims)
  • Eitel v. McCool, 782 F.2d 1470 (9th Cir. 1986) (factors governing default judgment)
  • Ashcroft v. Iqbal, 556 U.S. 662 (2009) (pleading must state a plausible claim for relief)
  • Bell Atlantic Corp. v. Twombly, 550 U.S. 544 (2007) (plausibility pleading standard)
Read the full case

Case Details

Case Name: (PS) Ortiz v. Diversified Consultants, Inc.
Court Name: District Court, E.D. California
Date Published: May 1, 2018
Docket Number: 2:17-cv-00713
Court Abbreviation: E.D. Cal.