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2016 IL App (1st) 160844
Ill. App. Ct.
2017
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Background

  • Plaintiff Alana Pilotto (suffering from Crohn’s disease) alleged that on March 30, 2014 she was denied use of Anthropologie’s employee restroom despite showing a Restroom Access card and needing immediate access; while seeking another store's restroom she uncontrollably defecated in public and suffered extreme emotional distress.
  • Pilotto sued Anthropologie under the Restroom Access Act ("Ally’s Law") and for emotional-distress torts; Walgreens (co-defendant) settled and was dismissed.
  • The Act requires certain retail establishments to permit customers with eligible medical conditions to use employee restrooms and classifies violations as a petty offense (fine up to $100); it also contains a limited liability/immunity provision for complying retailers.
  • The trial court granted Anthropologie’s motion to dismiss under section 2-615, concluding the Act does not create a private civil cause of action; dismissal was with prejudice on the amended complaint.
  • The appellate court considered (1) whether Pilotto’s amended complaint pleaded viable common-law claims (intentional or negligent infliction of emotional distress) and (2) whether a private right of action may be implied from the Restroom Access Act.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether the amended complaint pleads a viable common-law claim (intentional or negligent infliction of emotional distress) Pilotto alleged facts showing extreme/outrageous conduct, knowledge of her vulnerability, causation (public defecation), and severe emotional distress; statute-defendant duty supports negligence claim Anthropologie focused on absence of statutory private remedy and urged dismissal The court held Pilotto sufficiently alleged both intentional and negligent infliction of emotional distress to survive a 2-615 dismissal
Whether a private right of action can be implied from the Restroom Access Act An implied private right is proper: Pilotto is in the protected class, suffered the harm the statute targets, implication is consistent with the statute’s purpose, and the $100 petty-fine remedy is inadequate The Act’s text limits remedies to a petty offense; no express private remedy exists so implication is improper The court held an implied private right of action is appropriate under the four-factor Fisher test and that the statute’s $100 petty-offense remedy is inadequate to provide meaningful relief

Key Cases Cited

  • Fisher v. Lexington Health Care, 188 Ill. 2d 455 (1999) (sets forth four-factor test for implying private cause of action)
  • Cowper v. Nyberg, 2015 Ill. 117811 (Ill. 2015) (distinguishes statutory-origin claims from common-law claims when implying remedies)
  • Kolegas v. Heftel Broadcasting Corp., 154 Ill. 2d 1 (1992) (elements for intentional infliction of emotional distress)
  • McGrath v. Fahey, 126 Ill. 2d 78 (1988) (awareness of plaintiff's particular susceptibility is relevant to outrageousness)
  • Corgan v. Muehling, 143 Ill. 2d 296 (1991) (implied private right appropriate where statutory remedies are inadequate to make plaintiff whole)
  • Abbasi v. Paraskevoulakos, 187 Ill. 2d 386 (1999) (private right implied only where statute would be ineffective without it)
  • Kelsay v. Motorola, Inc., 74 Ill. 2d 172 (1978) (implying private remedies where express penalties are insufficient to effectuate statute)
  • King v. Senior Services Associates, Inc., 341 Ill. App. 3d 264 (2003) (appellate recognition of implied private right under Elder Abuse Act)
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Case Details

Case Name: Pilotto v. Urban Outfitters West, L.L.C.
Court Name: Appellate Court of Illinois
Date Published: Feb 3, 2017
Citations: 2016 IL App (1st) 160844; 72 N.E.3d 772; 411 Ill.Dec. 84; 2017 IL App (1st) 160844; 1-16-0844
Docket Number: 1-16-0844
Court Abbreviation: Ill. App. Ct.
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    Pilotto v. Urban Outfitters West, L.L.C., 2016 IL App (1st) 160844