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2014 COA 2
Colo. Ct. App.
2014
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Background

  • Plaintiffs (Maxwells and Hill) brought a putative class action against USAA alleging fraudulent concealment, bad faith, and CCPA violations for failing to disclose post-DeHerrera that UM/UIM coverage is person-based (class one) and that adding coverage on additional vehicles mainly covered nonresident relatives/guests (class two).
  • Maxwell I (Colo. Ct. App.) reversed summary judgment, holding USAA's form/OBNI exclusion could be misleading and material issues of fact existed about whether insureds thought coverage was per-vehicle.
  • After remand plaintiffs moved for class certification under C.R.C.P. 23(b)(8); the trial court held a five-day evidentiary hearing and denied certification, concluding individualized reliance issues predominated and that the filed rate doctrine barred premium-refund damages on the initial-purchase theory.
  • At certification the trial court admitted State Farm retention data (SF Data) showing most notified insureds retained UM/UIM on all vehicles; plaintiffs sought exclusion as hearsay/irrelevant.
  • The court credited USAA expert and circumstantial evidence (low premiums, customer loyalty, inconvenience of switching) that some reasonable insureds would have retained class two coverage even if properly informed, defeating a classwide reliance inference.
  • On a separate CRCP 56(h) ruling the court applied the filed rate doctrine to the insurance industry and held it precludes refund of UM/UIM premiums for additional vehicles where that damages theory would require second-guessing DOI-approved rates.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether SF Data admissible at certification SF: SF Data is hearsay and irrelevant absent proof SF gave adequate notice USAA: Business records exception; data is relevant circumstantial evidence of nonreliance Admissible under business-records exception; relevance goes to weight not admissibility
Whether plaintiffs must prove reliance to satisfy predominance Reliance need not show each would have acted differently; materiality suffices and reliance may be inferred USAA: Plaintiffs must show reliance (inferred or direct); evidence shows some would reasonably keep coverage Reliance is an element and may be inferred from uniform nondisclosure, but that inference can be rebutted
Whether defendant may rebut reliance inference with circumstantial evidence at certification Plaintiffs: Allowing circumstantial rebuttal improperly invades merits and impermissibly weighs evidence USAA: May introduce circumstantial/ expert evidence showing reasonable alternative explanations for conduct Court: Trial court may consider circumstantial evidence (including expert testimony) to rebut the inference without unduly prejudging the merits; denial of certification affirmed
Whether the filed rate doctrine applies and bars refund-of-premiums damages Plaintiffs: Doctrine shouldn't bar consumer fraud damages; premiums may be refunded (or partial rescission) USAA: Doctrine applies to insurance and bars damages that would require evaluating reasonableness of DOI-filed rates Filed rate doctrine applies to Colorado insurance regulation; it bars damages (premium refunds) that would implicate reasonableness of filed rates, so refund theory on initial-purchase claim is precluded

Key Cases Cited

  • DeHerrera v. Sentry Ins. Co., 30 P.3d 167 (Colo. 2001) (UM/UIM benefits follow persons, not vehicles)
  • Jackson v. Unocal Corp., 262 P.3d 874 (Colo. 2011) (trial court must rigorously analyze evidence at class-certification and may consider expert opinions)
  • BP Am. Prod. Co. v. Patterson, 263 P.3d 103 (Colo. 2011) (focus on whether plaintiff can prove elements on a classwide basis; caution about classwide proof of reliance)
  • Farmers Ins. Exch. v. Benzing, 206 P.3d 812 (Colo. 2009) (standard for reviewing class-certification denial)
  • Keogh v. Chicago & N.W. Ry. Co., 260 U.S. 156 (U.S. 1922) (origin of filed-rate doctrine limiting judicial second-guessing of filed rates)
  • U.S. W. Commc'ns, Inc. v. City of Longmont, 948 P.2d 509 (Colo. 1997) (discussing filed-rate rationales and extension to state-regulated rates)
  • Showpiece Homes Corp. v. Assurance Co. of Am., 88 P.3d 47 (Colo. 2004) (scope of DOI authority and interaction with consumer-protection claims)
  • Garcia v. Medved Chevrolet, Inc., 263 P.3d 392 (Colo. 2011) (permitting comparison of circumstantial/individual evidence when assessing class certification)
Read the full case

Case Details

Case Name: Maxwell v. United Services Automobile Ass'n
Court Name: Colorado Court of Appeals
Date Published: Jan 2, 2014
Citations: 2014 COA 2; 342 P.3d 474; 2014 WL 51242; 2014 Colo. App. LEXIS 2; Court of Appeals No. 12CA1802
Docket Number: Court of Appeals No. 12CA1802
Court Abbreviation: Colo. Ct. App.
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    Maxwell v. United Services Automobile Ass'n, 2014 COA 2