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Kaufmann v. Prudential Insurance Co. of America
840 F. Supp. 2d 495
D.N.H.
2012
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Background

  • ERISA requires exhausting administrative remedies before suit, but the issue is whether an SPD-only appeal procedure not in the plan’s written instrument can be enforced.
  • Kaufmann, employed at Goss, received STD then LTD benefits; Prudential terminated LTD on Feb 23, 2006 and advised a 180-day appeal window.
  • Kaufmann’s attorney indicated an appeal would be forthcoming in Aug 2006, but the appeal was not filed until Feb 17, 2009, well after the deadline.
  • The Plan’s written instrument does not require exhaustion; it allows lawsuits 60 days after proof of claim and up to 3 years, with no explicit administrative appeal requirement.
  • The SPD states appeal procedures and is explicitly not part of the Plan; Amara and related authorities hold the SPD terms are not Plan terms and cannot amend the Plan.
  • Court holds the SPD’s 180-day appeal deadline cannot be enforced because it is not in the Plan’s written instrument; Kaufmann did not fail to exhaust under the Plan.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Are SPD-based appeal procedures enforceable when not in the Plan's written instrument? SPD terms are not part of the Plan, so they cannot create enforceable exhaustion requirements. SPD provisions can impose appeal rights and timeframes even if not in the written instrument. SPD appeal provisions cannot amend the Plan; no enforceable exhaustion based on SPD alone.
Does ERISA require exhaustion when the Plan’s written instrument lacks a procedure for appeals? Without a written appeal procedure, there is no exhaustion requirement. The Plan may be construed to require exhaustion; the SPD attempts to supply those procedures. Exhaustion is not satisfied by SPD provisions; the Plan’s written instrument governs.
Does the SPD’s inclusion of appeal procedures conflict with Amara and related authorities? Amara supports treating SPD as non-binding on the Plan terms, so SPD provisions cannot bind. Amara permits SPD communication, but does not address reliance on SPD, which is not supported here. Amara forecloses treating SPD terms as Plan terms; SPD cannot establish mandatory appeal rights not in the written instrument.

Key Cases Cited

  • Curtiss-Wright Corp. v. Schoonejongen, 514 U.S. 73 (1995) (written-plan terms and rights must be in the instrument establishing the plan)
  • Amara v. Cigna Corp., 131 S. Ct. 1866 (2011) (SPD terms are communications, not the plan’s terms; cannot amend the plan without written instrument)
  • Schwartz v. Prudential Ins. Co. of Am., 450 F.3d 697 (7th Cir. 2006) (SPD language granting discretionary authority cannot substitute for plan terms)
  • Bachelder v. Communications Satellite Corp., 837 F.2d 519 (1st Cir. 1988) (reliance on SPD vs. plan distinctions informs exhaustion arguments)
  • Morales-Alejandro v. Medical Card Sys., Inc., 486 F.3d 693 (1st Cir. 2007) (reliance principles related to SPD vs. plan terms)
Read the full case

Case Details

Case Name: Kaufmann v. Prudential Insurance Co. of America
Court Name: District Court, D. New Hampshire
Date Published: Jan 5, 2012
Citation: 840 F. Supp. 2d 495
Docket Number: Case No. 11-cv-119-PB
Court Abbreviation: D.N.H.