Alanna Schwartz sought long-term disability benefits under an employee welfare benefit plan maintained by her former employer, the Chicago law firm of Sachnoff & Weaver, Ltd. Schwartz, who was a legal secretary at the firm from 1998 until 2001, *698 filed a claim for benefits in 2002. Prudential Insurance Company of Amеrica, the underwriter of the Sachnoff & Weaver plan, denied the claim, and Schwartz filed a complaint contesting that decision in federal court pursuant to the Employee Retirement Income Security Act (ERISA) (29 U.S.C. § 1132 et seq.). The district court granted summary judgment to Prudential.
The only issue requiring our attention is a determination of the standard оf review the district court should have applied in reviewing Prudential’s decision to deny benefits. United States District Judge Amy J. St. Eve applied the arbitrary and capricious standard, a standard Prudential argues is the right one. Schwartz, on the other hand, contends that the judge’s review should have been de novo, i.e., without deference.
Almost two decades ago, in
Firestone Tire & Rubber Co. v. Bruch,
Quite naturally,
Herzberger
did not put an end to the confusion either. And, as this case shows, we may bе forgiven if we despair of ever having the matter settled. Schwartz’s case ran not quite in tandem with another
case
— Diaz
v. Prudential Insurance Co. of America; Diaz
involved the same defendant as hеre and, more importantly, the same plan language. Both plans say, “We may request that you send proof of continuing disability, satisfactory to Prudential, indicating that you are under the regular care of a doctor.” The district court in
Diaz,
At the risk of being flippant, we might аsk what part of “no” doesn’t Prudential understand? We acknowledge, though, that perhaps a fairer question, given our cases on this point, 1 is what part of *699 “prоbably not” doesn’t it understand. We take this opportunity to reaffirm that the language in this plan is not sufficient to confer discretion on Prudential.
The language in the summary plan description (SPD), however, does say that Prudential has discretion in granting benefits. The SPD and the plan itself, then, are in conflict. In this situation, which controls? Had Schwartz relied to her detriment on the SPD, it would have controlled. The situation is otherwise, however, when the SPD, as here, says the administrator has rights, which the plan itself does not confer. As we said in
Health Cost Controls of Illinois, Inc. v. Washington,
When, however, the plan and the summary plan description conflict, the former governs, being more complete — the original, as it were, which the summary plan description excerpts and translates into language that may be imprecise because it is designed to be intelligible to lay persons — unless the plan participant or beneficiаry has reasonably relied on the summary plan description to his detriment.
After all, ambiguities in insurance policies are construed against thе insurer.
See, e.g., Ruttenberg v. U.S. Life Ins. Co.,
In
Shaw v. Connecticut General Life Ins. Co.,
The Prudential Plan provides that an employer may apply for a change in the plan but that Prudential must approve the aрplication. We have not been informed of any changes to the plan, and surely we would have been had language conferring discretion been the subject of an amendment.
The SPD is a document which the administrator must provide to participants pursuant to 29 U.S.C. §§ 1022 and 1024. It is not the subject of negotiation. Infor *700 mation- in the SPD must be provided in a manner “calculated to be understood by the average participant.” § 1022. Without casting aspersions on Prudential, we note that the implication of § 1022 is that the SPD will be an accurate summary, not an unnegotiated enlargement of the administrator’s authority. Were we to say the SPD controlled in this situation, we would be- — to use an apropos cliché — allowing the tail to wag the dog. Accordingly, we VaCate the decision of the district court and RemaND the claim for the district court’s de novo consideration of whether Prudеntial acted appropriately when it denied Ms. Schwartz’s claim. On that point, of course, we express no opinion. Each side shall bеar its own costs.
Notes
. We acknowledge contributing to some of the confusion that exists regarding the proper standard of review. In
Diaz,
we wrote, "Although we did not circulate
Herzberger
to the full court under Circuit Rule 40(e) .... ”
*699 We write today to clarify our position and reduce the tension. Because we are endeavoring to state a general rule with which aspects of some of our decisions may be inconsistent, we circulated this opinion in advance of publication to all the judges of the court in regular active service, pursuant to 7th Cir. R. 40(e); none voted to hear the case en banc.
