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566 S.W.3d 134
Ark. Ct. App.
2018
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Background

  • Ida Adams, a nursing-home resident at Hickory Heights; her son and guardian, Lemarion Adams, sued on her behalf alleging negligence, medical malpractice, breach of contract, and ADTPA violations.
  • At admission, Lemarion signed an arbitration addendum stating disputes over $30,000 shall be resolved exclusively by binding arbitration and that parties waive jury trial.
  • Hickory Heights moved to compel arbitration and stay proceedings; Lemarion opposed, arguing lack of mutuality and unconscionability.
  • Circuit court denied the motion to compel arbitration without a written opinion; Hickory Heights appealed.
  • The dispositive legal question became whether the arbitration clause imposed mutual obligations or instead allowed the facility to litigate likely claims while forcing residents into arbitration.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether a valid arbitration agreement exists (mutuality of obligation) Agreement lacks mutuality because Hickory Heights can still sue in court for billing/collection matters while residents must arbitrate tort claims Agreement applies to any dispute over $30,000 and does not expressly exempt Hickory Heights; thus it mutually binds parties Court held agreement lacked mutuality and was not a valid arbitration agreement
Whether unconscionability defeats enforcement Lemarion argued unconscionability (procedural/substantive) Hickory Heights argued clause was enforceable and not unconscionable Court did not reach unconscionability because lack of mutuality was dispositive

Key Cases Cited

  • Asset Acceptance, LLC v. Newby, 437 S.W.3d 119 (Ark. 2014) (standard when trial court denies motion to compel arbitration without stating basis)
  • Buckeye Check Cashing, Inc. v. Cardegna, 546 U.S. 440 (U.S. 2006) (FAA intent to overcome judicial resistance to arbitration)
  • Preston v. Ferrer, 552 U.S. 346 (U.S. 2008) (federal policy favoring arbitration)
  • Southland Corp. v. Keating, 465 U.S. 1 (U.S. 1984) (FAA preemption and national policy favoring arbitration)
  • Alltel Corp. v. Sumner, 203 S.W.3d 77 (Ark. 2005) (threshold inquiry: existence of valid agreement with assent and notice)
  • Bank of the Ozarks, Inc. v. Walker, 434 S.W.3d 357 (Ark. 2014) (essential elements of enforceable arbitration agreement include mutual obligation)
  • The Money Place, LLC v. Barnes, 78 S.W.3d 714 (Ark. 2002) (mutuality requires obligations on each party)
  • E-Z Cash Advance, Inc. v. Harris, 60 S.W.3d 436 (Ark. 2001) (arbitration clause lacked mutuality where business could litigate the only claims it would likely have)
  • Regional Care of Jacksonville, LLC v. Henry, 444 S.W.3d 356 (Ark. 2014) (arbitration clause lacking mutuality where facility reserved court remedies for billing/collection disputes)
Read the full case

Case Details

Case Name: Hickory Heights Health & Rehab, LLC v. Adams
Court Name: Court of Appeals of Arkansas
Date Published: Nov 28, 2018
Citations: 566 S.W.3d 134; 2018 Ark. App. 560; No. CV-18-380
Docket Number: No. CV-18-380
Court Abbreviation: Ark. Ct. App.
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