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Asset Acceptance, LLC v. Newby
437 S.W.3d 119
Ark.
2014
Check Treatment

*1 Date § Effective upon rules are effective emergency

These

filing.

2014 Ark. 280 ACCEPTANCE, LLC, Appellant

ASSET NEWBY,

Amy Murphy Appellee.

No. CV-13-319.

Supreme Court of Arkansas. 19, 2014.

June

cross-appeal the circuit court’s decision denying against sanctions Asset pursuant to Arkansas Rule of Civil Procedure As is an interlocutory appeal this case from a denied motion to arbitra- tion, proper our is pursuant to Appellate Arkansas Rule of Procedure- 2(a)(12) (2013). Civil We affirm on direct ^appeal. appeal and dismiss the cross-1 acquires Asset debts and collects de- debts, including faulted credit-card debts. 28, 2012, February On Asset a filed com- plaint against Newby, alleging that she had received credit card from Asset and that her account past was due and re- unpaid. complaint sought mained $6,204.35, judgment in the amount of inter- $4,907.73, in est the amount of and costs PLLC, Rock, Dover Dixon Home Little attorney’s April fees. On Smith, by: Michael G. appellant. for Newby filed an answer and asserted a against counterclaim Asset. Poynter LLP, Emerson her an- by: Scott E. swer, Poynter, Newby denied that she ever Corey Little Rock and D. McGa- had ha; Firm, by been issued a credit The Cruz Law Hot card Asset and Springs, by: Cruz; Arnold, Batson, owing any denied Asset for Kathy A. overdue bal- Turner & Turner, Turner; ance. She by: Todd M. asserted class-action counter- Arkadelp- hia, Jonesboro, alleging claim violations of the Hargis, and Joel for Fair Debt appel- lee. Collection Practices Act and the Arkansas Act,

Deceptive Trade Practices and claims GOODSON, enrichment, COURTNEY HUDSON unjust malicious prosecu- tion, Justice. process. and abuse of Essentially, history contended that Asset had a | Appellant (As- Acceptance, Asset LLC making false or allegations reckless re- set) appeals an order of the Pulaski Coun- garding outstanding the existence of debts. ty Circuit Court its motion to 11, 2012, On October Asset filed a mo- compel arbitration of a by suit filed Asset tion to asserting that against appellee Amy Murphy the original credit card was issued to New- by a counterclaim Newby individually filed (Chase) by by Chase Bank Visa Credit and behalf of a of similarly class situat- subject was to a Cardholder reversal, persons (Newby). ed For Asset an provision. contained arbitration contends that the circuit court in erred Asset, According to Agree- concluding that right Asset had waived its provides, part: ment in relevant to arbitration by filing complaint its in circuit court. Asset also Any dispute may asserts that it binding be resolved presented enough specific evidence to arbitration. replaces Arbitration show that its claim against Newby, right as well go court. You will not be counterclaim, as her subject were an bring able to a class action or other agreement. Newby has filed a representative action court. made step” by filing This Arbitration “affirmative its lawsuit in- involving to a transaction circuit court pursuant “implemented commerce, gov- terstate and shall be litigation machinery” of the circuit by issuing subpoenas erned and enforceable under discovery, for *3 (The “FAA”), Federal Arbitration Act 9 in to requesting damages, addition attor- fees, § may Moreover, 1-16 as it be amended. ney’s U.S.C. and interest. New- This Arbitration set forth that contended Asset’s motion to ^compel procedures circumstances and under “lacks a factual basis to determine (as below) may which claims defined be alleged assent to the agree- [arbitration] being resolved arbitration instead of ment.” litigated in court. 13, 2013, February On the circuit court

| and copy attached a an undated sAsset hearing held a compel Asset’s motion to unsigned Agreement, which it Cardholder arbitration, sanctions, Newby’s motion for account, governed Newby’s contended pending several other motions. Dur- purporting bill of sale to show that Asset ing hearing, the circuit court made the Chase, several accounts from purchased following statement from the bench: spreadsheet excerpt purported card, Assuming that it’s in fact a Chase Newby outstanding to show that had an or provided that it’s the information balance on her account. has the plaintiff [Asset] 24, 2012, Newby On October filed a mo- jurisdiction has invoked the of this opposition compel tion in to the motion to The plaintiff Court. did not file arbitra- motion, Newby arbitration. In that as- proceedings. tion The plaintiff invoked right serted that Asset had waived its of this Court with re- compel by filing arbitration an action to the spect named defendant. The court, that Asset was not entitled to arbi- plaintiffs motion to compel arbitration is tration because Chase was not named as a denied. The defendant’s motion for action, in any codefendant and that Asset sanctions denied. produce Newby’s had failed to evidence of 1, 2013, Subsequently, on March the cir- Subsequently, assent to arbitrate. Asset dispos- cuit court entered a written order documentary supplement

filed a to its mo- ing compel of Asset’s motion to 12, compel February tion to arbitration on Newby’s motion for sanctions as fol- supplement 2013. Attached to that were lows, part: in relevant purporting additional documents to show 4. Acceptance’s Motion to Com- Newby had a credit with Chase card pel Stay Arbitration and Plaintiffs Com- timely and that she had failed to make plaint is denied. payments on her account. Included with Newby’s 5. Ms. Motion for Sanctions is these documents were additional account denied. statements that Asset contended were Newby previous place mailed to at her of The circuit court’s order contains no find- residence. ings regarding or conclusions law these timely two filed a notice of motions. Asset Newby’s motion for sanctions filed was order, appeal from this filed a motion, on November In her timely cross-appeal. Newby contended that Asset’s motion well-grounded appeal, Newby arbitration was not On maintains that Asset agreement in fact and not warranted under exist- has failed to show that an was ing law. asserted that Asset took arbitrate existed because it has failed to

122 Archer, Ark. 147 S.W.3d evidence that present any specific (2004). was communicated that the circuit court argues to her. Asset Recently, rejected this court the notion to arbi- implicitly found that implicitly a circuit can rule on As- the court denied trate existed because whether an arbitration exists arbitration on the set’s motion by simply denying a motion to waiver is the Because basis of waiver. grounds. arbitration on other Bank see, right, e.g., a known relinquishment of Walker, at State, S.W.Bd T.C. v. (“The 357, 361 Bank takes the must that the circuit court Asset contends position implicitly, that the circuit court if *4 | found that the arbitration implicitly found, shave that expressly not there was Ra to reach the agreement existed order valid such agreement. arbitration Without hearing. during waiver issue the however, can finding, only speculate a we about whether the circuit court considered compel to a court asked When issue.”). Ozarks, the In Bank the of deciding it is limited to two court reversed and remanded for the cir 1) Is there a valid questions: threshold of disputed cuit court to resolve the issue par the agreement between arbitrate agree mutual assent to the arbitration 2) exists, If ties? and such ment, a circuit holding that court must scope? within its Le dispute does the fall rule on the of threshold issue contract McIllwain, Ark. galZoom.com, v. 2013 Inc. determining formation before whether the Arkansas, 370, as 429 a S.W.3d scope claims fall within the of the arbitra policy, arbitration is public matter of tion agreement considering any and before strongly upon favored and is looked with might defenses that otherwise invalidate by expensive a less approval courts as the agreement. While at first blush it settling litiga more means of expeditious might in Bank appear holding our of congestion. relieving tion and docket the us to require Ozarks would reverse and Ark, Cash in a Flash Check Advance of remand this case for the circuit court to 459, v. 348 Ark. Spencer, L.L.C. question rule on the of whether a valid (2002). question The 600 of whether exists, we arbitration find that dispute be submitted to should arbitration present distinguishable the order in case is is a matter construction. of contract from Bank the Ozarks and is not con Cashers, v. Showmethemoney Check precedent. trolled Williams, 112, Ark. 27 361 342 S.W.3d (2000). rules of In Bank the circuit same construction interpretation apply to arbitration court’s written order denied the motion to agreements agreements gener solely eq arbitration based on the apply as Co., v. uitable that the ally. May agree Constr. Inc. Benton Sch. defense arbitration Dist. No. 320 Ark. 895 S.W.2d 521 ment was unconscionable without ad (1995). that the long recognized dressing We have threshold issue assent (1) Here, are arbitrate. the circuit oral essential elements of contract court’s (2) (3) matter, subject ruling on the defense of waiver. competent parties, touched (4) consideration, However, legal agreement, deny mutual the court’s written order (5) ing obligations. Spencer, mutual su Asset’s motion the motion is denied pra. simply This court reviews a trial court’s states for its deci specifying order a motion to arbitra without basis Foods, If from the Tyson tion de novo on the record. sion. a trial court’s Sumner, writing Corp. and filed assent. Alltel v. not reduced to bench is (2005). record, keep it is free to alter its decision 203 S.W.3d 77 We the matter. legal principles deciding further consideration of mind two when Coleman, Ctrs., Inc. v. parties Nat’l Home whether entered into a valid con- (2007). (1) Simply 257 S.W.3d 862 tract: a court cannot make a contract controls. Id. In the written order put, parties only for the but can construe and addition, previously recognized we have made; they enforce the contract that have a motion that when a circuit court denies minds, meeting and if there is no of the stating (2) the basis for its expressly contract; without there is no it is well ruling, ruling encompasses issues that in order settled to make contract presented to the circuit |sas meeting there must be a of the minds parties. of the arguments briefs and terms, using objective to all indicators. Bishop, v. Hardin (citing Id. Winthrop Williamson Sanofi a cir (reviewing the merits of Pharm., S.W.3d Inc., summary granting court’s decision (2001)). cuit parties Both must manifest as- judgment, despite the fact that the circuit particular sent to the terms of the con- for expressly court did not state basis (citing Camp Camp, tract. Id. Van v. Van *5 52(a) R. Civ. P. ruling); its see also (1998)). Ark. 969 S.W.2d 184 For (2013) (“Findings of fact and conclusions contract, a party to assent to the terms unnecessary of law are on decisions of effectively must of the contract be commu- rules.”). Here, motions under these As Id.; DIRECTV, v. nicated. see also set and both briefed the issues Murray, 2012 Ark.

assent, waiver, oth mutuality, among (holding that the trial court did not err in Therefore, ers, circuit court. we to the finding no mutual assent to the arbitration conclude that the circuit court’s blanket provision in a contract where the customer compel denial of the motion to within days cancelled the contract ten ruling constitutes a on all of the issues contract). receipt of the by parties. raised the Because the cir Sumner, Corp. appeal- In Alltel v. Alltel cuit has on the threshold is ruled arbitration, compel motion ed a denied assent, of mutual this case is distin sue contending company’s that the service guishable from Bank the its and conditions agreement and terms reviewing from precluded we are not provision. contained an arbitration While appeal.1 merits of this agreed they that subscribed appellees service, telephone they Alltel’s wireless

Turning to the merits of Asset’s knowledge about we must first determine whether submitted no evidence appeal, is, agreement and its terms and an to arbitrate exists. That the service In of the motion to agreement, support there has mutual conditions. whether been arbitration, Alltel relied on an affi- subsequent with notice as to the terms and Rather, holding necessary for our review. implicate 1. does not our in issue was This case Lottery Alpha Market- Arkansas Commission issues are because the threshold arbitration ing, nature, 386 S.W.3d where we jurisdictional in this case is more not held that the circuit court's failure to make an Hardin, supra. holding Our similar to our sovereign express on the issue of im- premised on order munity precluded im- the Commission from arbitration, which we clear- motion to case, mediately appealing the order. In that ly R.App. P.-Civ. have in this case. sovereign immunity juris- was the basis of our 2(a)(12). diction, such, specific finding and as on that 2009). However, compa- by that because the the cases cited Asset suggesting davit provide distinguishable is to are because in those cases ny’s practice procedure prior of the terms and conditions to the courts determined that the credit-card copies service, appellees re- holder had in fact used the card or made the initiation of provision. payments the arbitration on the card balance. In the ceived notice of case, Alltel instant the circuit court never made Corp., any finding Newby opened The circuit court denied Alltel’s motion to the credit- issue, finding that Alltel of- card account at much less made a proof purchase using payment that the arbitration the card or a fered insufficient fact, Newby to the appellees. clause was communicated account. contends that order, affirmed the circuit court’s hold- she has never had or used the credit-card We ing specific seeking paym there must be evidence account for which Asset is implemented prac- that the those ent.2 company procedures tices and such that notice to also attempts appli- to avoid the 11ftAsset in- party reasonably

the affected can be of this precedent by cation court’s Alltel ferred from the circumstances. asserting that the arbitration clause is sub- case, (FAA) present guided ject we are not to the Federal Act Arbitration lain review, only by governed by our de novo standard of and is the laws of Delaware. Here, argument but also our decision Alltel. Asset bases this on the fact that copy Asset attached a of a Cardholder states alleged it was entered into governed arbitration clause is the FAA However, governing between and that the law for the agree- Chase. law, unsigned. is undated and ment is “federal and to the extent *6 face, nothing On its there is to connect the state law applies, the law of Delaware.” Newby to or her Agreement Again, argument presupposes Cardholder this Moreover, account. no evi Newby subject Asset offers was to the terms of the Furthermore, dence of when this Cardholder Agreement. Cardholder Newby by party was communicated to Chase. this court will determine whether a Instead, agreed Asset that because New- to applying contends arbitrate before card, agreed used Chase credit she to FAA. Ruth R. Remmel Revocable Trust 392, Regions terms of the attached Fin. Corp., Cardholder 369 255 (2007). Agreement. In support, Asset cites this S.W.3d 453 Because arbitration is Bank, court to Grasso v. First 713 a matter of contract the parties, USA between it 304, A.2d (Del.Super.Ct.1998) way disputes 309 and In is a to resolve those —but Brown, (Bankr.E.D.Ark. re 403 B.R. 4 only disputes parties those have —that provided by 2. The complaint account statements Asset answer to the and the amended opened show that an account was in the name complaint, Newby denied that ever re- she Amy Murphy Countrywide for a Visa. The ceived a credit card from either Asset or logo account statements also have a for Fir- Thus, has, best, Chase. at made an upper right-hand stUSA in the corner. An allegation Newby was issued used Corporate Secretary affidavit from Chase’s subsequently credit FirstUSA card that was subsidiary JPMorgan states that Chase is a acquired by pre- Chase. Were this court to acquired According FirstUSA Bank. card, Newby sume that credit used Chase affidavit, gone by FirstUSA Bank has also nothing there is in the record to confirm that Chicago, Corpora- the names First Bank One the Cardholder attached to the tion, and Bank One. There is no mention of motion to was in effect at the time Countrywide being one of the business aliases Newby allegedly used a Chase credit card. FirstUSA, Chase, JPMorgan. or In her Op- Finally, to arbitration. First we agreed Newby’s to submit dismiss cross- Chicago, Kaplan, 514 U.S. tions appeal of her denied motion for Rule 11 115 S.Ct. 131 L.Ed.2d Appellate sanctions. Arkansas Rule of (1995). merely provides The FAA a forum 2(a) provides Procedure —Civil for this private disputes par- to resolve when the court’s over interlocutory ap agreed ties have to use such a forum. peals only in specific circumstances. The Bank, N.A., Danner v. MBNA Am. 369 denial of a motion for sanctions under Rule (2007) (citing S.W.3d 11 is not one of those circumstances. This Indus., v. Exalon Corp. MCI Telecomms. appeal permitted on an interlocutory Cir.1998)). (1st Inc., 138 F.3d 426 only basis to address issues related to the requires FAA the enforcement of an arbi- denial of a motion agreement upon proof tration that a writ- 2(a)(12). pursuant R.App. to Ark. P.-Civil agreement ten to arbitrate exists and that The denial of a motion for Rule 11 sanc the written is contained within tions does not fall within the purview of a contract involves commerce. 9 type of interlocutory appeal, and thus (2012); Seidman, § 2 see also U.S.C. BDO beyond scope that issue is of this limit Co., Holding LLP v. SSW appeal. Williams, ed Arnold & Arnold v. S.W.3d 361. Asset has failed to make a (1994). showing agree- threshold that a written | ^Therefore, we Newby’s dismiss cross- existed. Consequently, ment arbitrate appeal. the FAA not apply.3 does produce specific Asset did not evi- Affirmed on direct appeal; dismissed subject dence that was to the prejudice cross-appeal. without Agreement attached to its Likewise, motion arbitration. C.J., HANNAH, and CORBIN and Asset has not demonstrated that the arbi- DANIELSON, JJ„ dissent. tration clause in that was com- municated to or that she assented DANIELSON, Justice, PAUL E.

to that clause use of the credit card. dissenting. Accordingly, we affirm the circuit court’s *7 I majority’s opinion dissent from the in

order Asset’s motion to appeal. simply the direct I agree cannot arbitration. Because the additional issues distinguished that the instant case can be argued by Newby presume Asset and the Walker, Ozarks, from Bank v. the requiring existence of contract arbitra- of tion, we need not address those issues. 2014 Ark. 434 S.W.3d handed parties clearly 3. We note that outcome De this is consistent cial determination unless the otherwise)). Supreme unmistakably provide laware law as well. The Delaware While recognized proceeding recognize any Court has that in a to Delaware courts doubts as arbitration, stay question arbitrability or to the of to are to be resolved favor of arbitration, agreed parties gen compel party whether the to arbitrate is a court will not to arbitrate, erally expression one for the courts and not for the absent a clear of such Interactive, Corporate (citing arbitrators. SBC intent. Id. Pettinaro Constr. Co. v. Har Partners, (Del. 1998) Sons, Inc., ry Partridge, Media 714 A.2d & C. Jr. 408 A.2d 957 Techns., (Del.Ch.1979)). (citing T AT & Inc. v. Commc'ns To the extent that Delaware Am., 643, 649, apply provision Workers 475 U.S. law 106 S.Ct. would to the arbitration of (1986) issue, (holding permits 89 L.Ed.2d 648 law that the at the of that state a court question parties parties agreed whether the have of submit to decide whether the to arbi arbitration, i.e., particular dispute requires expression ted a the trate and a clear of the arbitrability, question judi of intent is issue for to arbitrate. (where and, McGhee, this ago, supra month order. court a mere down this Cf. therefore, certain that the circuit reverse and remand. court could not be I would intended to find an act constitution- majority, this court held As noted in the Stills, al); 2010 Ark. also Stills v. cf. a circuit court the in Bank Ozarks of (“To the extent that the of con- the threshold issue must rule on ruling bench conflicts with its writ- court’s determining wheth- formation before tract order, all, if at written order con- ten the scope the of the er claims fall within ruling.”); trols over the court’s oral Carr before consider- agreement and Nance, 25, 2010 v. 2010 Ark. WL in- might otherwise ing any defenses (the parties oral dismissal of was never Here, Newby ar- agreement. validate the order); v. reduced to a written Nelson below. It as a defense gued waiver Stubblefield, from the circuit court’s oral perfectly clear (where orally the circuit court ruled it that even if there had ruling opined that it testimony, would allow certain but waived it: agreement, been an testimony written order reflected that the card, that it’s in fact a Chase Assuming trial). be at would reviewed provided the information or that it’s in- plaintiff has the has respectfully It is for these reasons that I voked the this Court. dissent. pro- not file arbitration plaintiff

The did ju- CORBIN, J„ ceedings. plaintiff HANNAH, C.J., The invoked join. respect with risdiction this Court named defendant. skipped

Because the circuit court over the on the step making a determination

first issue of whether there was an

threshold the circuit

agreement, just as court did we must reverse and Bank of App. anything. remand if stare decisis means Toby LaPOINTE, Appellant disregard the cir- majority wants to cuit court’s oral because the written

ruling simply reflects that Asset’s motion TECHNOLOGY, INC., Appellee. NEW sup- arbitration was denied. No. CV-13-899. this, in which port of cites to case 113it court held that a circuit court is free Appeals of Arkansas. Court alter its decision on further consider- *8 June ation of the matter and the written order Ctrs., controls. Nat’l Home See

Coleman,

(2007) (citing McGhee v. Arkansas Bd. of Agencies,

Collection (2006)). per- that makes

S.W.3d While sense in cases where there is some

fect

sort of conflict between oral called for in a ruling,

the written it is not ruling simply ex-

ease which oral the written

plains reasoning behind

Case Details

Case Name: Asset Acceptance, LLC v. Newby
Court Name: Supreme Court of Arkansas
Date Published: Jun 19, 2014
Citation: 437 S.W.3d 119
Docket Number: CV-13-319
Court Abbreviation: Ark.
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