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Heather Newton v. American Debt Services, Inc.
549 F. App'x 692
9th Cir.
2013
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Background

  • Defendants Global Client Solutions and Rocky Mountain Bank & Trust appeal district court denial of their motion to compel arbitration in a purported class action by Newton.
  • The court reviews arbitrability de novo and affirms based on the lack of arbitrator-arbitrability assignment and the complaint’s core claims not challenging the entire contract.
  • Newton alleges illegal fees, negligent services, and misrepresentations rather than challenging the contract’s validity as a whole.
  • The arbitration clause is an adhesion contract, supporting procedural unconscionability.
  • The district court concluded the four provisions of the arbitration agreement were substantively unconscionable, and severance would not suffice to enforce arbitration.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Is the arbitration agreement procedurally unconscionable? Newton asserts oppression or surprise due to adhesion contract and contract-incorporation by reference. Defendants contend adhesion and bargaining lack of negotiation. Yes, procedurally unconscionable.
Is the arbitration agreement substantively unconscionable? Newton argues one-sided limits on damages and fee shifting, and unilateral control of arbitrator. Defendants maintain arbitration terms are permissible and valid. Yes, substantively unconscionable.
Should the court sever unconscionable provisions rather than void the contract? Severance should preserve arbitration. Severance not appropriate if central purpose tainted. District court acted within discretion; severance not applied.

Key Cases Cited

  • PowerAgent Inc. v. Electronic Data Systems Corp., 358 F.3d 1187 (9th Cir. 2004) (arbitrability and de novo review)
  • Bridge Fund Capital v. Fastbucks Franchise, 622 F.3d 996 (9th Cir. 2010) (crux of the complaint rule; arbitrability context)
  • Buckeye Check Cashing, Inc. v. Cardegna, 546 U.S. 440 (2006) (central issue is arbitrability; contract validity challenge)
  • Armendariz v. Found. Health Psychcare Servs., Inc., 6 P.3d 669 (Cal. 2000) (California unconscionability framework)
  • Concepcion v. AT&T Mobility LLC, 563 U.S. 333 (2011) (liberal federal policy favoring arbitration; unconscionability limits)
  • Chavarria v. Ralphs Grocery Co., 733 F.3d 916 (9th Cir. 2013) (procedural unconscionability in California)
  • Ingle v. Circuit City Stores, Inc., 328 F.3d 1165 (9th Cir. 2003) (oppression and surprise in adhesion contracts)
  • Flores v. Transamerica HomeFirst, Inc., 113 Cal. Rptr. 2d 376 (Cal. Ct. App. 2001) (oppression and surprise in unconscionability)
  • Sehulster Tunnels/Pre-Con v. Traylor Bros., Inc./Obayashi Corp., 4 Cal. Rptr. 3d 655 (Cal. Ct. App. 2003) (unilateral arbitrator selection concerns)
  • Rent-A-Center, West Inc. v. Jackson, 561 U.S. 63 (2010) (provisions outside the clause may be considered in unconscionability)
  • Mortensen v. Bresnan Communic'ns, LLC, 722 F.3d 1151 (9th Cir. 2013) (harmonizes unconscionability with Concepcion)
Read the full case

Case Details

Case Name: Heather Newton v. American Debt Services, Inc.
Court Name: Court of Appeals for the Ninth Circuit
Date Published: Dec 12, 2013
Citation: 549 F. App'x 692
Docket Number: 19-15456
Court Abbreviation: 9th Cir.